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Auberge Zen Pour Animaux Inc

1875 Boul Fortin
Laval, QC  H7S 1P1

(450) 663-3338

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Reviews [1]
English
1 star rating
Dog450 September 29, 2013
Worst place EVER

I have been there a few times and the service I got from the owner was horrible. The girls there, the workers, were amazing and so sweet, but the Owner Sandy clearly doesn't like her job. On many occasions I got the impression that I was bothering her when I asked questions. My first time there she didn't even want to take me for a tour of the kennel and one of the young girls offered to show me and the owner got mad at her. When I went to pick up my dog, she didn't smile, she didn't say hi or anything, not even an eye contact. The last time I went there, she was yelling at one of her employees for talking to the client for too long.
I have been in the service business all my life, and the most important part is having a good customer service, WHICH SHE CLEARLY DOESN'T HAVE.
Also, I have personally seen her mistreat animals and being very unsanitary.
The mop water she was using was filthy black, and the kennel always smells like feces.

PLEASE PLEASE X 100, if you love your pets do not take them there.

Other Reviews from the web
English
1 star rating
April 29, 2014

Presque embarqué nos 2 ans husky là jusqu'à ce que nous avons découvert que, apparemment, un employé sodomisé un chien il. Éviter à tout prix!

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Almost boarded our 2 year old husky there until we discovered that apparently an employee abused a dog there. Avoid at all costs!

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Business Description from the Web
English
December 03, 2013

Auberge Zen, pour animaux est un centre d'hébergement pour animaux de compoagnie.  Nous offrons de tout de A à Z!!  De la Garderie de jour pour chien, de la pension pour chien, chat et animaux exotique, du toilettage, des programmes d'éducation canine, de l'agilité et du freestyle ainsi qu'une petite boutique et ce sous un ambiance "zen".  Ici notre priorité est le bien-être physique et mentale... more

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