While I can't speak to the bedside manner of the vet or their services, I can say that their communication, website and customer service need some work. My dog needed to be seen on a Sunday and our regular vet it closed. The Apex website says they are open on Sunday at 8am, so I called. I was told by the vet that they don't open until 9am and to come in at 9:15. I arrived a little early and was... more

My first good visit with Dr. Rana was when my 10 month old puppy was regurgitating and vomiting for over 1 month. I had seen 2 vets before him and they all wanted to chalk it up to him being a puppy and having "gotten into garbage" or "change the food" etc. One of them said they cannot diagnose pancreatitis (which was my suspicion) with a blood test which I found out was wrong later. These... more

I have been taking my pugs to Apex for about 2 years after our regular vet office closed. The staff was always nice except Dr. Rana never had great bedside manners with us. After what he said to me this week I will never step foot into their clinic again. I am out of town and my 18yo daughter is home alone. Our pug got really sick over the holiday long weekend and with nothing being open (I had... more