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my appt at altima was very pleasant and everyone was so friendly. during my cleaning the hygienist (who i had never been to before) asked me several times if i was ok, needed a break or was in any pain. i appreciated her concern about my comfort throughout the appt. thanks!
I generally like Altima, I find the dentists and assistants competent; however, my chair was REALLY uncomfortable, and I had to stay in it for 2+ hours. I recommend looking at your chairs, or providing little pillows or something to go underneath (even the dentist commented that the usual headrest was missing)
I am a nervous patient and when I was advised of a change in my hygenist - automatic answer was "no" - not ready to face anyone new. Alison took the time to chat with me, ease my fears and I ended up staying for my appointment which was 100% pain free! Alison, thank you for taking the time with a childish patient and making me smile througout it all!!!