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2.5 stars 2 reviews

A Leg Up Dog Walking & Pet Sitting Services

756 Bathurst Street
Toronto, ON  M5S 2R6

(416) 538-3800

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Information from the business
English
February 14, 2010

A Leg Up Pet Services gives your pet the kind of care you would when you aren't able to. Servicing Toronto. Dog walking, puppy visits, dog boarding, home stays, and cat sitting. We pride ourselves in being the name in Toronto pet care. Call us for a free consultation.

Brought to you by n49

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Reviews [1]
English
2.5 star rating
Margaret Cleve September 26, 2014
Strongly caution against using A Leg Up services

During the times that A Leg Up has walked him, my dog has had fleas, kennel cough and fleas again. Most of my friends do not have dogs and I do not take him to dog parks very often. I will give A Leg Up the benefit of the doubt as it is impossible to determine where he contracted these health issues; however, prior to hiring A Leg Up we never had an issue in this regard.

He has also gone without being walked when he was supposed too (they show up earlier or after the window period that they agree to or sometimes not at all), walks that were drastically shorter than what they should be (when the weather is fine, and often they don't mention that the walks were cut short), there have been issues with "lost" keys (my dog went without while I was at work on those days), they never refill his food or water bowls during the day (despite their notes saying that they have) and on occasion I have been told by my neighbours that the dog walker is quite aggressive with my dog.

A Leg Up gives you a false sense of security by providing you with a binder, and a special note-book for daily reports/status updates. While on the surface this is very comforting, they don't provide the service they claim to. I don't have very high-standards, I'm just looking for someone to walk my dog at lunch while I am at work so that he can go to the bathroom and burn off some steam. I would strongly caution against using A Leg Up services for any of your pets. It truly is not worth the money, and your pet will not receive the level of care they deserve.

Other Reviews from the web
English
August 13, 2014

The owner of 'A Leg Up' pet services, called us personally to apologize for any errors made or disatisfaction resulting from their services and made a partial refund and offer of a free pet care service. We were satisfied that his apology was sincere and his refund, as well as an offer to care for our cat in the future at no charge, was a genuine attempt to keep our business in the future.

Brought to you by ripoffreport

August 05, 2014

My husband and I used a pet/ house sitting service in Toronto called "One leg up" for the first time recently. We have a cat and an aquarium. We were led to believe that they would be sending us reports about their visits... we got two vague and brief ones from our ten days away. When we arrived home, we found our cat's kitty little FULL, her food bowl looked like it had been overflowed and her... more

Brought to you by ripoffreport

Amazing service!
October 19, 2010

Me an my wife were so happy to find this company! They have been a such a lifesaver when it come to Charlie. Charlie has been such a happy and of course tired pup when he comes home from the walks. Everyone has been so nice and accommodating, I would recommend them to anyone who is in need of a great service for their pup!

Brought to you by n49

Business Description from the Web
English
February 05, 2015

A Leg Up Pet Services is a business in Toronto.

Brought to you by ourbis

December 10, 2013

A Leg Up is a dog walking and pet sitting service serving the Greater Toronto Area. Make your dog?s life better; make yours easier. Whether you rely on A Leg Up for daily walks or dog sitting, you can rest assured Fido is safe and happy.

Brought to you by hotfrog

October 28, 2013

A Leg Up is a reliable Toronto, ON pet boarding service dedicated to giving your pets the best care around. We treat your little guys like our own. Call us today.

Brought to you by ourbis

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