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I went to X-tile to look for tiles for our basement floor. The customer service rep was friendly and very knowledgable. I needed tiles that would go on top of radient heating. Luckily the staff knew exactly the grade of tile I needed and was able to advise on the pros and cons of each choice. I would definitely go back to X-Tile again.
We needed to pick out tiles for our kitchen floor, bathroom floor and tub surround. Angelo was really great. He was so knowledgeable about the tiles and the suggestions he gave as to which tiles to pick and why were extremely helpful in making our decision. I have already recommended him to my parents and friends. The selection and price can't be beat.
I was in the market for backsplash tile and I visited several showrooms. I experienced everything from arrogant staff to the ultimate in customer service which is with x-tile. I dealt exclusively with Angelo who not only knows the product well, but provided several suggestions on pattern and tile selection. He truly went above and beyond and is focused on the customer experience. The quality of... more