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1.5 stars 3 reviews

Walkers Food Market

6308 Walker Ave
Burnaby, BC  V5E 3B6

(604) 526-1501

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Reviews [1]
English
1.5 star rating
BizProfessional1 March 04, 2010
Complaint

As an authorized Small Business Service, we contacted the Owner, Eunice Chiang. In explaining the reason for our call, she apparently misunderstood what was being said, presumably due to language/dialect, rudely criticizing us and then hanging-up on us. We called back to apologize for whatever the misunderstanding may have been, and to re-explain ourselves. However, she wouldn't answer, but picked-up/hung-up on us again. We tried again, but she picked-up and let the phone sit unattended. We spoke, but there was no response. Then she hung-up on us again. We tried again, but a male answered, and before we could apologize or explain anything, he hung-up on us also. We tried one last time to contact and communicate with her, and she answered with hostility and threats and hung-up.

This unprofessional behaviour is despicable and unacceptable. It is a disgraceful attack upon the respectable members of the Small Business Community, and those who honorably provide support to them. We do not appreciate or condone unwarranted hostility.

To misunderstand is human, but to not allow someone to correct that misunderstanding is illogical, and the abuse we endured for no reason is inexcusable.

We wish to protect and defend our community from being abused. Therefore, I would strongly request using extreme caution before engaging in any type of transaction with this business. There is significant risk of mistreatment by her/them if you do so.

Other Reviews from the web
English
1.5 star rating
June 07, 2013

It would help when reserving online that it EXPLICITLY tells you that the equipment you selected is not available at your preferred location. The confirmation email also is not clear that the location you have selected is not the one that has been assigned. We had to jump through hoops to get a vehicle at the last minutes because the location that was assigned was miles from our home.

Brought to you by uhaul

1.5 star rating
March 02, 2013

Inexperienced employee made me feel uneasy dropping vehicle off and it's basically a corner store and didn't seem like an official U-Haul drop off location.

Brought to you by uhaul

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