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I've done most of the services they offer here. Everything is such Reasonable Price.
AMAZING EYEBROWS! The word amazing doesn't even justify how good Vicky is with the eyebrows. I've also gotten pedicures and manicures. I even done the acrylic and gel nails too. They make it look so nice.
VERY CLEAN. I like that. They disinfect the pedicure tubs and tools after every client. They also provided me with my own personal nail kits. So I know the files and stuff are used only for me. So sanitary.
This is a pretty busy place most of the time. Sometimes I manage to come at the perfect time when it's not too busy and get served right away. But when it is busy, I don't mind waiting because it's worth it. Everyone is so detailed and does such a great job.
I feel very Comfortable coming here. They even know me by name. They know a lot of customers names. Great service. Such a great environment.
I'M A HAPPY CUSTOMER. I highly recommend this salon. None of the other places I have been to can compare.
I went in for eyebrows and asked Vicky how long it would be - she told me 15 minutes (she was doing someone's nails), so of course I waited. 45 minutes later she is still working on the same woman and I was almost in tears and I asked her again, how long she was going to be. She said that if I was in a rush that I should come back another time! If she had told me initially that she was going to be 45 minutes - I would not have waited. Their staff never seem happy to see a customer, and they treat their customers like they are animals. I would never go back here. Vicky and her staff needs to learn what customer service means and at least smile and be friendly to customers. Looks like I am not the only one who has similar comments and experiences.
I have been to many different salons over the years, from all over Toronto, Brampton, Mississauga. I have to say that Vicky's is the best place I have ever been to. I know people who drive for hours just to go to this place. The service is great. Vicky and the staff are all so nice and very sincere about their jobs. So many places I have been to are very dirty. This one is the total opposite. VERY CLEAN. The foot spas and instruments are cleaned and disinfected after every single client. I sit and observe them doing it. And tools such as files and buffers are not shared between customers. Every customer must have their own. I really like that. It makes me feel very comfortable to know that I am using my own files. I do not want to be wondering who the files have been used on before me.
Yes, sometimes the wait can be very long, but it is because the store is so busy. The service and quality is great, so it is worth the wait.
I do not understand how there are some negative comments on here. I have never had any problems with this salon. How can you complain about the wait? Obviously everyone is in line for the good jobs that they do. People would not wait in line for nothing.
I am never disappointed when I leave the store with beautiful nails, pedicure, and eyebrows. Absolutely love this place. HIGHLY RECOMMENDED!