I certainly can't comment on their actual service, because I didn't even get beyond the initial phone call with a sales rep. I called on a weekend but got voice mail, I didn't bother to leave a message. Come Monday morning I get a call saying that they're returning my call. I thought that was odd and it took me a little bit to remember I even called them since I never left a message, but... more

I had a long term relationship with a much larger service provider. Without using their real name let's just say it rhymes with Hell. So anyway, i put up with lousy service, overseas technical support, constant shifting of programs and over-billing from Bell--I mean Hell. After over a quarter century I had finally reached my limit and decided to switch.

Now that I am with Vianet things are... more