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I had been a VanCity client at the Abbotsford branch for almost 20 years. Every couple of years or so, something stupid would happen to me there, but I am a pretty forgiving person--plus, changing financial institutions is a pain, so satisfactory is good enough for me. I have a longer story, but it is too long for yelp, so here is a summary of my final confrontation at VanCity.
On Monday,...
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