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2 stars 91 reviews

VALUE INN OTTAWA

2098 Montreal Rd
Ottawa, ON  K1J 6MB

(613) 745-1531

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Reviews [2]
English
2 star rating
None October 17, 2013
Ripp -Off Inn

We stayed 29 Sept 2013. They put us in the back building based on their advertised price. When I walked in, it was a disaster. The smell of mould got to us. They then put us in the main building that was nice and clean. No hot water and the the toilet flushed once in a while. No continental breakfest as advertised. When I checked in, I told them I had a pet but it was crated and stayed in my vehicle. When I got my Visa bill, I was charged $ 11.50 for having a pet. I am taking this to Visa Crime and doing all the possible advertising for that hole-in-the-ground resort.

2 star rating
jpgoodburn October 14, 2009
Worst motel experience in my life. Glorified crack house.

It was near midnight, and my wife and I had just finished driving from Quebec City and needed a break after 5-6 hours.

After checking in, noticed there was horrible smell in room, furniture was chipped, cracked and burnt. Sheets were dirty. Blankets had burn holes in them. Toilet didn't work. We told the night manager, who moved us to another room that was no better.

He wasn't very helpful, and suggested we speak to the owners in the morning.

They were even worse. As soon as we told them our experience, they started yelling at my wife, and calling us cheap because we complained about the quality and wanted some kind of refund.

The room was $110, plus $100 deposit. I told them that for an extra $20, we could have driven another 10 minutes and stayed at Holiday Inn downtown Ottawa.

The owner/manager's wife came out, glared at us with the "evil eye" and started yelling at us as well, and said that if we keep complaining they wouldn't refund our damage deposit.

This place is a dump, and a fire hazard. The rooms are not a bit as advertised, and any of the so-called services such as wireless internet don't work.

The owners are getting by by renting to drug addicts and prostitutes.

I wish I was making this up. This is not a good way to do business.

Other Reviews from the web
English
2 star rating
Freezing, dirty room.
November 19, 2014

Any worse and I'd have slept in the car. Cold room, poorly cleaned, much disrepair.

Brought to you by expedia

2 star rating
Only place available
October 22, 2014

Will not be returning. Did the job for the night but I will be finding better accommodations next time in town.

Brought to you by expedia

2 star rating
Great location
September 26, 2014

Had to stay overnight due to bathroom renovations.

Brought to you by expedia

Business Description from the Web
English
September 09, 2014

Looking for inns in Ottawa? Why not try Value Inn Ottawa! This Ottawa inn offers supervised childcare/activities and laundry facilities. If you are in need of rest and relaxation you can find a spa tub, a fitness center and a steam room on offer. The lobby has a TV in it to keep you occupied while you're waiting. Free Wi-Fi is provided so you can check your in-box whenever you like. This inn... more

Brought to you by kayak

August 03, 2013

Value Inn offers these services: motel, lodging, hotel.

Brought to you by ourbis

June 26, 2013

Value Inn Ottawa is ideally located in a quite neighborhood of East Ottawa and very close to down town shopping and sight seeing. We are 10 minutes from downtown 25 minutes from the airport. Our goal is to provide you a comfortable stay a clean room and caring services.

Brought to you by orbitz

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