I used to purchase bags from them for my Miele. They started selling the knock off bags instead of the brand name bags which I noticed were of inferior quality. Further I found that the their customer service from both Joe and his wife was spotty. They both have an attitude. That coupled with the fact that I saw Joe on tv at a rally supporting Rob Ford - did me in. Any person who supported that... more

We bought our Cirrus's Central vaccum unit 3 years ago. It worked quite well for almost 2 years but the motor got some complaint last week. We called VACMASTER and they came right away. The service was great and on time. All their employees were friendly and courteous. And I think the price was also fair . Very much impressed with their service. Highly recommend!

How things have changed, bought a Beam Central Vac from these folks many years ago excellent service at that time. Because of the past excellent service went back recently to get a replacement part. Had the defective part ( wall plate ) with me, to which the wife sold us a " compatible" part.. Installed it and found that the hose did not fit. Tried to return / exchange the incompatible part,... more