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  • Tagged: 215
  • Reviewed: 225

Ryan Cruz

Gender:
Male
Location:
Vancouver
Hometown:
Winnipeg

 

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view 225 reviews

“Great Food and Service”

Tickleberry's
Every time I pass through Okangan Falls travelling from Kelowna back home to Vancouver, I always stop by Tickleberry's for a treat. I discovered this wonderful little ice cream parlour last year and I have been visiting since. The portions are massive, especially considering the lower than average pricing. But don't let the low price fool you, their quality is comparable to many of the traditional ice cream parlours I've visited in Winnipeg and Quebec City. The service is quick, the staff are genuinely friendly and the surroundings are clean. Enjoy your ice cream by the lake enjoying the views or simply enjoy by the lot. This is a great place to stop by when visiting Okanagan Falls.
 
1207 Main
Okanagan Falls, BC
(250) 497-8862

“Great Service”

Canadian Car and Truck Sales/Leasing
I dropped by Canadian Car and Truck Rental when I was having my vehicle repaired at a local shop that didn't offer courtesy vehicles. I discussed my requirements and expectations with Mike Stafford and he was able to get me into a rental vehicle shortly after my arrival. Their inventory is extensive, from small economy vehicles to larger full size trucks and even trailers, this company has almost everything that someone could need for a rental. Their pricing is competitive and their vehicles arrive fully fuelled, cleaned and ready for use. The staff are courteous, friendly and experienced. Fast, efficient service and excellent customer care and follows ups is the proper way of doing business, a business model which this company follows. I highly recommend Canadian Car and Truck Rental.
 
20026 Fraser Hwy,
Langley, BC
(888) 884-1065

“Great Service”

Canadian Car & Truck Rental
I dropped by Canadian Car and Truck Rental when I was having my vehicle repaired at a local shop that didn't offer courtesy vehicles. I discussed my requirements and expectations with Mike Stafford and he was able to get me into a rental vehicle shortly after my arrival. Their inventory is extensive, from small economy vehicles to larger full size trucks and even trailers, this company has almost everything that someone could need for a rental. Their pricing is competitive and their vehicles arrive fully fuelled, cleaned and ready for use. The staff are courteous, friendly and experienced. Fast, efficient service and excellent customer care and follows ups is the proper way of doing business, a business model which this company follows. I highly recommend Canadian Car and Truck Rental.
 
20026 Fraser Hwy
Langley, BC
(604) 532-8828

“Average Food and Service”

I Sushi
I visited I Sushi when I was in the Broadway and Arbutus area craving some sushi. I was far away from my two favourite sushi houses, one being in Port Coquitlam and the other being in downtown Vancouver so I decided to give I Sushi a try. Upon entering I was greeted by friendly staff who had me seated right away. The décor is very nice and the layout wasn't cramped like many other restaurants. The tables and set up nicely and everything was neat and clean. I looked over their menu and as always I ordered the chef specialties. I ordered the Tata Roll with real crab meat and the Sunshine Roll. With a beverage the total was $25.00, not including the tip. The sushi came promptly but the restaurant seemed understaffed as numerous phone calls, new arrivals and guests wanting to pay and leave distracted the one server. I did not receive my pop until after I nearly finished my order and had to remind her as well. Also, she never asked me if I enjoyed my meal until I was ready to pay. The service itself was genuinely friendly but more staff with better training would have lead me to rate this restaurant higher. Regarding the meal, their sushi was good but definitely not worth the high price. The pricing is similar to many other highly rated sushi houses that I have experienced but I Sushi lacks their explosive flavour and creativity. With so many sushi houses in the Vancouver area it is difficult to become and remain unique but the sushi at I Sushi isn't good enough to warrant it's cost. Overall not a bad place but there are much, much better establishments out there with far better sushi with far better pricing, and most of all better service.
 
2568 Arbutus St
Vancouver, BC
(604) 737-0909

“Great Food and Service”

Cafe Alegria & Giftware Ltd
I was working on at the Steveston Harbour area one day and I didn't pack a lunch. I needed to find a comfortable place quick, easy and inexpensive. I drove around until I found Café Alegria. From outside I didn't think it was even a café, it looked more like a trendy boutique shop. But when I entered I could smell something wonderful brewing in their kitchen. Their menu consists mainly of sandwiches, wraps, soups and salads. I ordered a specialty sandwich and my partner ordered a specialty wrap. Our orders came with coffee and were presented to us in less than five minutes from our order. Both of our lunches were filled us up and we were ready to get back to work in less than 25 minutes. Great service, great food and great pricing. I'm definitely planning on returning and ordering more of their menu items.
 
1-12151 1st Ave
Richmond, BC
(604) 274-1215

“Great Food and Service”

Denny's Of Canada
I had a horrible experience at a Denny's restaurant in another city some time ago. I have never been to a Denny's restaurant since, but I had a meeting with a business associate who asked to meet at the Denny's here on Scott Road.

Upon entering I was greeted by the friendly staff and seated right away, and my business associate arrived shortly after. With plenty of dealings to discuss, my business associate and I was spent more time reviewing material than actually looking at the menus. Never once did the staff pressure us to take our orders, even though we were seated for quite possibly 45 minutes prior to ordering. Once we were settled our server took our orders. The entrees came with proper timing and the food was great. The server continuously replenished our beverages and checked up on us to make sure we were comfortable and received everything in order. This experience was the exact opposite of the previous experience I had at the Denny's on St. James in Winnipeg. My business associate and I ended up ordering more food and beverages as our stay lasted almost three hours. Not once did the restaurant staff show hint at us ordering more food or leaving as many other guests came and went. The staff were very friendly from start to finish and took time to make sure we enjoyed the experience of dining here.

This location serves as a proper standard for which all Denny's restaurants should follow. Great food, great service and staff that receive proper training with a real feel for what they do.
 
8487 120 St
Delta, BC
(604) 590-1717

“Horrible Service”

Denny's
I normally prefer not to visit franchise restaurants unless they're very good, but given that I had been awarded a gift certificate for a free meal for two at Denny's I thought I would stop by and sample the Denny's experience.

This horrible experience left me with a feeling that I would have skipped a free dinner and have gladly paid a full price at a proper managed restaurant.

Upon entering it was rather busy, but we were able to be seated right away. As our gift certificate was more than enough cover a full meal for two, my partner and I were able to order their more expensive dinner selections. Our order was not taken until a good 20 minutes after we were seated. I can not blame the server for this as she was trying her best to serve the enter dining area on her own. Her manager was actually seated several tables down from us, possibly having dinner with several of his friends. The server eventually did take our orders after having to have been flagged down several times. Our dinner orders did not come for quite some time after, and I can understand this as it seemed the entire restaurant was understaffed and mismanaged. Our orders did come somewhat cold, showing that they were probably sitting for some time, waiting to be brought out to us. Again, our server was busy in the dining area refilling drinks, taking other orders and attempting to bring organization to the chaotic scene. Instead of asking to have our orders redone and waiting another lengthy period of time we simply ate half our orders and waited for the bill. Even the wait for the bill took a long time as the manager never left his table to help his staff. This is an example of how a restaurant should not be run, and this experience is worthy of being shown on media just to prove how an establishment will suffer without proper guidance. I can not expect this business to last, not without serious restructuring. I do not recommend this Denny's location on St. James street to anyone, even if they were dining free of charge.
 
1017 St James St
Winnipeg, MB
(204) 772-7302

“Great Food and Service”

Osoyoos Pizza Factory
I've been visiting Osoyoos Pizza Factory for years. Every time I visit Osoyoos I treat my friends and family to this little pizza parlour off the main strip. It doesn't have the nicest décor, it isn't the most spacious and it surprisingly doesn't have the best reviews on the Internet. However, as someone who has had pizza from everywhere from Montreal to New York, from Chicago to Winnipeg and many other places, this is one of the best pizza parlours in Osoyoos. It is also one of the best Pizza Factory franchises in British Columbia. If you can set aside the lackluster dining area this is definitely a place to stop by when visiting Osoyoos. Great pizza at a great price simply can't be beat.
 
8115 Main St
Osoyoos, BC
(250) 495-2033

“Good Food and Service”

Doc Willoughby's Downtown Pub
Doc Willoughby's Pub carries the reputation of being one of the more classy pubs in Kelowna. Having visited a two other competitive pubs recently, it was a nice change. My previous pub experiences in Kelowna for this particular trip was a social scene pub and a budget-friendly pub, so it was a nice change to get to be in a pub with a more elegant demeanor. Doc Willoughby's had a crab leg special with drinks. This is the most expensive of the three pubs I visited during this time. It was also the cleanest and most spacious. It wasn't anywhere near as busy as some of the other pubs in the area but it was almost lounge-like with it's more refined feeling. The service was good but the server seemed preoccupied. On the other hand, the food came quickly and was very good. While it would be unfair to compare Kelowna pubs to Vancouver pubs, I would say there's a pub in Kelowna for each and every individual tastes. Doc Willoughby's Pub is for the more refined person looking for a relaxing water hole that offers more elegance and class than it's competitors.
 
353 Bernard Ave
Kelowna, BC
(250) 868-8288

“Good Food and Service”

O'Flannigan's Pub
I visited O'Flannigan's Pub during a visit to Kelowna under a friend's recommendation. Considering how I hold my standards much higher than most of my friends, I knew not to expect too much. I was surprised by my visit, as the food and service turned out to be much better than I expected. Upon visiting it was a rather busy late afternoon. We were able to catch the last empty table as the Olympics were being broadcast. Our server was friendly and mentioned all of their drink and meal specials for that day. We ordered our fare and it arrived quickly. The server was attentive and the food was good. While the décor, ambience and cleanliness were average, the pricing for the food and service was a bargain. It almost seemed as if O'Flannigan's Pub caters to a more budget-friendly customer. With great specials and good service, I recommend O'Flannigan's Pub for those who are looking for a less expensive alternative to other scene-type pubs in Kelowna.
 
Queensway
Kelowna, BC
(250) 763-2292

“Good Food and Service”

ROSES WATERFRONT PUB
Rose's Pub in Kelowna is a hotspot for those who are interested more in the scene than the cuisine. In many nights you can see Rose's Pub to be filled to limit with individuals who aren't very concerned about the menu, the service, the décor or the cleanliness of the establishment as they are more concerned about who attends. While this is a pub that is more for posing than enjoying, that is not to say that it should be avoided. The menu items are the same as most other pubs, without having anything exemplary. The service is somewhat slow and somewhat inattentive, depending on how busy the night is and how many well dressed people are in your party. The washrooms aren't immaculate but are far from filthy. If there is one thing to comment on a very positive note is that the alcohol is served right away. Overall this is a pub that is meant for a very specific group of individuals who are looking mainly to socialize above anything else. If this is the main goal for the evening then Rose's Pub is a great recommendation.
 
1352 Water St
Kelowna, BC
(250) 860-1141

“Poor Products and Service”

Diamond Pre-Cast Concrete Ltd
I called Diamond Pre-Cast Concrete and ordered several concrete basins for my project. I was told that it would take only one day to mold the basins to my specifications and they would deliver them the next day. The basins didn't arrive until three days alter. I had to call several times before they even confirmed that my order was taken. When they delivered my basins to me they were cracked. I had them returned and I was told it would take another day to mold them again. I asked for a full refund but they refused. After a long discussion with the owner I was finally refunded, but I will never deal with this company ever again.
 
Conrad
Vancouver, BC
(604) 415-5185

“Horrible Service”

SHELTER INDUSTRIES INC
Looking into a cost effective method of building construction, I looked at modular solutions made available from Shelter Industries. I decided to do as much research as possible before making a commitment to choose Shelter Industries as the company to be rewarded our contract.

I called Shelter Industries several months back and spoke to Harold, their sales manager to arrange a factory tour and discuss custom modular buildings for our company's expansion. After two months of delays and numerous postphoned tours I was finally able to visit the plant in Aldergrove. I spoke to Rod who took me for a tour around their plant while Harold was dealing with another customer. I was shocked to see the overall lack of safety from their floor staff during construction. From walking under overhead cranes to using power tools without eye protection, this plant looked like it's sole purpose was fast production at the sacrifice of safety. Some staff were even smoking while working. I was tempted to call in WorkSafe BC, especially considering the majority of the staff were in their early 20s. During my discussions with Harold, he mentioned that all the construction is done in-house by their own staff, majority of which are Red Seal accredited. When I was left alone with some of the staff I was able to ask them questions regarding their work history. Majority of them mentioned that they were hired on as temporary workers, that they know of no one who has a Red Seal ticket and that numerous sub trades are called in for the exterior cladding, roofing and electrical.

I was finally able to speak to Harold after the tour, in which I discussed with him what I was told by the floor staff and what I witnessed in the tour. He became extremely upset and called in Rod, and from that point onward the two argued in front of me right in my presence. They even went as far as trying to have my choose sides as to who is correct and who is not.

Overall there was an obscene lack of professionalism from the plant manager to the sales manager and the entire floor staff. While Shelter Industries has a flashy website and has a good standing with many of it's customers both local and abroad, I can not imagine doing business with a company that clearly knows nothing about customer service and makes no arrangements to provide safety for their staff.

Not surprisingly, several weeks after my disappointing tour, I discovered that Shelter Industries had gone bankrupt and was no longer in business. Then I received an email shortly after mentioning that they are back in business again and are looking forward to discussing a contract with me. Needless to say, I did not waste my time responding.
 
3294 262 St
Aldergrove, BC
(604) 856-1311

“Excellent Food and Service”

Abyssinia Ethiopian Restaurant
I've dined at many Ethiopian restaurants throughout the years. Most of which were Toronto, Montreal and Winnipeg. This is my first time dining at an Ethiopian restaurant in Vancouver.

I've heard of Abyssinia recently and decided to give it a try. Most of my restaurant experiences lately have been dismal and I've been waiting to experience something new and exciting. Abyssinia did not disappoint.

I didn't make reservations as there were only two of us but we were seated right away. Our server was very friendly, as you would find in practically all Ethiopian restaurants. The décor was beautiful and the dining area was very clean. One thing I did notice is that the layout was made to maximize the number of patrons in the area, which leads to very little room between your table and the next. While this does not always bother me so much, being a larger person this is sometimes a problem when restaurants are busy.

While I'm more than familiar with the cuisine and a little bit about the culture, I must say Abyssinia is unique. Some of their dishes I have never had before, anywhere. While most Ethiopian restaurants have certain staple courses, what stood out the most were courses that I never heard of before. Having have skipped lunch that day, I was ravenous and ordered numerous dishes. All of my previous experiences with Ethiopian restaurants was that the portion size is generally smaller than what a large adult would order to feel satisfied, so I knew that multiple orders would be the smart move. Upon receiving our orders, I was amazed how large they were compared to my previous experiences at other Ethiopian restaurants. I knew right away that my partner and I would not be able to finish everything. There was absolutely nothing that we didn't like, everything from start to finish, at least what we were able to finish, was fantastic. The server kept coming back to make sure we were happy with our orders. If there is a restaurant where you can feel an aura of friendliness, then this is It.

The servers were genuinely friendly, the atmosphere was vibrant with great food and a great experience. I highly recommend Abyssinia, which easily surprised me to be one of my best dining experiences in some time.
 
7546 Edmonds St
Burnaby, BC
(778) 397-1121

“Poor Food and Average Service”

Guildford Station Pub
Once a month my local club gets together for our meetings and we pick different places to go for our meets. From a recommendation from another member, we decided to visit Guildford Station Pub. Thankfully that member will not be making anymore decisions on where to eat in the future.

Having around 15 members in our club, parking was a pain as the lot is very small and the parking stalls are spaced out for compact cars. Most of us ended parking in the street and having to walk some distance.

Upon entry, we were greeted right away and our orders taken promptly. However, our server was as interactive as an ATM and we felt like everything she asked was a "yes" or "no" question rather than even slightly trying to see how we were enjoying our experience.

The best description of the food was lackluster. While it serves the typical pub fare and nothing special, presentation and preparation can make an average order seem extraordinary. There was nothing here that made anything feel special, and it's presentation and preparation was equivalent to that of a food bank handing out food to the needy.

We had orders of chicken quesadillas, chicken fajitas, steak bites, tiger prawns, clubhouse sandwiches and more. Amongst all of us we practically ordered everything on the menu, and in the end only the original member who decided to dine here was satisfied.

While the washrooms were clean, the service was quick, the décor was average and the seating arrangements were versatile, there is nothing that makes this pub stand out and nothing this pub provides that would want me to return. There are many other pubs in Surrey that are worth visiting to enjoy spending time with friends and family.
 
10176 154 St
Surrey, BC
(604) 582-2800

“Excellent Venue”

Commodore Ballroom
The Commodore Ballroom is one of Vancouver's last great venues that has modernized itself with current trends without forgetting the roots of beginnings.

I've had the joyous experience of watching many of my favourite bands perform here over the years. Everything from gothic rock to rhythm and blues, mention the Commodore Ballroom and you know you'll have a great time. Given a misrepresentation from it's location, the Commodore Ballroom is refined and elegant while still remaining raw and natural to both it's audience and it's performers.

I would recommend checking out your favourite bands, performers and artists anytime they visit Vancouver and perform at the Commodore Ballroom. It will truly be an experience to remember.
 
868 Granville St
Vancouver, BC
(604) 739-4550

“Poor Service”

Euro Otto Sport
I have been taking my vehicle to Euro Otto Sport for some time and they have been treating me very well. However on my last visit they had my vehicle for well over a week for a waterpump and timing belt replacement. Claiming being short staffed, owner Otto Hotz still charged me a full amount when I picked up my vehicle. I would have expected some discounted rate for my long wait. Being that I really needed my vehicle, I would have paid a much higher price at a local Audi dealer and have my vehicle done in one day rather than 7 days. Though I have never had any problems previously, I would strongly consider other independent shops.
 
4-1610 Langan Ave
Port Coquitlam, BC
(604) 941-1466

“Great Venue”

The Pyramid Cabaret
I've been visiting the Pyramid Cabaret for 15 years. While it isn't a world recognized establishment it gives an audience to the local musicians as well as the place for more recognized musicians to perform. While the services and surroundings themselves are far from anything state of the art, the raw feel and smaller stage allow for a more intimate and connected feeling between the audience and the performers. I recommend the Pyramid Cabaret for any musician looking for a smaller, more direct audience as well as anyone who is a fan real non-synthetic talent.
 
176 Fort St
Winnipeg, MB
(204) 957-7777

“Excellent Products and Service”

Nu-Line Products Inc
I saw Nu-Line Products' stainless steel fenders at a local truck show. On their display booth they had a product line of fenders and mud flap hangers to protect the trailer and the rear cab area of most Class 8 trucks. During one of my trips to Ontario, I decided to stop by their facility and order a set for my Peterbilt 379. I ordered a set of stainless full length fenders, had them shipped to my shop in Burnaby and installed them promptly after their arrival. I have to say they were a great addition to the truck, and this entire winter both my truck and my trailer have been much cleaner than they ever were. I can't imagine how I have been driving for years without fenders. I was so pleased with the service, professionalism of the staff and the quality of the products that I ordered four more sets of full length fenders for my small fleet. While they were a considerable investment at first, especially for a startup owner/operator, they more than pay for themselves by preventing damage to the trailers, rear cab area and the added safety. I am surprised that these are not mandatory yet. Special thanks to the staff at Nu-Line Products for a great product line and great service.
 
891 Arvin Ave
Stoney Creek, ON
(905) 643-5375

“Excellent Food and Service”

Grand Banker Seafood Bar & Grill
I have heard about the Grand Banker Grill for a very long time, with mixed reviews. After completing a high profile project with my company in Lunenberg, I needed to find an establishment that would help me celebrate my company's success with my staff. Having to accommodate the dining arrangements for six people shouldn't be difficult, but I wanted something out of the ordinary that I couldn't get back in Vancouver. I decided to take a chance on the Grand Banker Grill. It's located in a beautiful area of Lunenberg, with views of the water. The reservations were made over the phone and were confirmed just prior to arrival. Upon arriving we received excellent service, as the seating arrangements were made exactly to our requests. A table not too far from the washrooms and with a view. The establishment itself is housed in what appears to be a much older home, although it has been remodeled a number of times and has classic décor. The facilities are meticulously clean and well thought out. The entire restaurant from the cutlery to the lighting is done in such a way that the patrons feel relaxed and at comfort. Our servers came and took our drink orders right away, and had them brought out for us promptly. The drinks we were done, done just as well as drinks that you would find in the trendy areas of Montreal or Toronto. Kudos to the bartender for doing a superb job. Their drink selection is extensive and their bartender can match any drink to any meal on the menu. The appetizers and main dishes on their menu isn't as extensive as I expected it to be, but considering there were a number of us we almost ordered everything on the menu. Not a single person in my party had any negative thoughts on the items they ordered. Everything was impressive. From the way the dishes were presented, to the aroma they gave off we were all astounded. From the lobster chowder to their broiled haddock everyone in my party was amazed. While I did have some doubts prior to dining here, due to the mixed reviews, all doubts were erased quickly. The service was excellent, the food was delicious, the accommodations were comfortable and the experience memorable. The staff, like almost all residents of Nova Scotia, are genuinely friendly and very accommodating. My staff and I were all impressed, as this has to have been one of the best dining experiences I have had in the past couple of years. Having have travelled to various cities in both Canada and the United States, this experience will always remind me of old fashioned values, hospitality and craftsmanship of the Maritimes. I recommend Grand Banker Grill to anyone visiting the beautiful town of Lunenberg.
 
82 Montague
Lunenburg, NS
(902) 634-3300
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