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nathc23

 

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“Rude impolite service from head office staff”

Ayre & Oxford
I went to delvier a letter by hand as I wanted a receipt of delivery. On arrival the office was shut for lunch, the prime time when any full time working person would need to speak to them. I had been told dfifferent times when I phoned to check as well. Anyway a lady opened the door and point to the sign hour sign, I said that I wanted to hand in a get a receipt for this letter. Her response"its not my job". Brilliant!!! After explaining that all I wanted was a post it note saying a date and that it had entered the office but the 'receptionist was at lunch' and 'it's not my job' The first helpful lady left and returned a different lady. Upon opening the door said 'YES" and that was it. I explained myself for the third time she closed the door a minute later came back with a photocopy of the envelope with a pencil scribble on it. I was shocked at the lack of service this company has to its tenants and as a landlord myself there is no way in the world I would get these incompetent people to manage my properties!! Rude and impolite is a huge understatement. Links back to shareholder profit before service and lack of man management at every level.
 
300-10707 100 Ave NW
Edmonton, AB
(780) 448-4984

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