I brought my 7-month old standard poodle puppy for its first full grooming to Urban Pet in November 2013. The welcome to both dog and owner was warm and friendly. Their obvious canine knowledge was shared in an easygoing manner.

The grooming was great! Josee and Frank, you have a new very satisfied customer! Good luck as you continue to grow your business in Montreal West.

Best boutique and grooming in town

I usually don't take the time to review a bussiness but since I read the last review from an unsatisfied customer, I absolutely have to. I've been taking my dog for grooming to UP for the past 5 years and never ever had I a bad or unfriendly experience with the previous owner, nor the new one. The new owner has gone out of her way to make the boutique a high-end place for you and your pet and... plus

Worst customer service experience

OWNER IS ARROGANT OVERPRICED AND OVERRATED Make sure you ask for receipts because they only take cash! (Says alot about a business) I brought my small 25 pound dog for a simple wash and nail clipping and the owner charged us 45$. That is what I usually pay for a general HAIR TRIMMING + wash + clipping. It was a total RIP OFF! and when confronted, they had no EMPATHY! Please AVOID them and I may... plus