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UPS is awful. FedEx, DHL and Purolator have all delivered packages without incident to me. The two times a sender used UPS it was a nightmare to get my package. They flat out lie on the phone that they'll deliver the next day. You wait around all day for them and they never come. You ask them to leave the package with another person and they don't even try. A Xmas gift was wrecked by UPS'... more
This company is absolutely ridiculous and contacting their customer service gets you no where. From the driver pretending to deliver the package to the customer service rep forgetting to let the location know to hold your package a few days. Absolutely garbage.
If it was possible to give negative stars to a business this would be it. Never ever have I ever been so frustrated with a company.
I've had several incidents where the delivery guy comes up to the door and NOT press my buzzer code and leaves with my package in hand. Like dude, you're not getting paid for show. There are people out there that wants their packages to be delivered for a reason....
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