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Bad customer service. Brought my vehicle in 3 times and they told me the problem was fixed but my Corolla kept dying on me. The one good thing I can say is that the GM is the only person who seems to have a good head on his shoulders. He was very respectful towards my concerns but everyone else was very rude.
Had awesome experiences with the Service Dept ever since my first car from Upper James Toyota in 2003. Parking can sometimes be tight, but I noticed on my last trip they opened up parking on the North side of the building. The people have always been friendly and I've never had a complaint about the work on our vehicles. My wife and I would never take our vehicle anywhere else.
This is a great Toyota store, but the website is:
www.upperjamestoyota.ca
Upper James Toyota has been serving the communities of Hamilton, Ancaster and Binbrook for over 30 years. We are a family owned and operated business and we take great pride in providing a high level of customer service each time you choose to visit us in person, online or by phone. Our experienced and knowledgeable team is here to serve you, whether you are in the market for a new or used car, interested in selling your car, or looking to service or purchase parts for your vehicle.
At Upper James Toyota in Hamilton we are the New & Used Toyota Car Dealer & Car Repair center - Serving Ancaster, Oakville & Burlington, ON.We strive to achieve one goal, customer satisfaction by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Upper James Toyota we have a great staff that will be able to assist you with your... more