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pool leaked immediately from skimmer mouth.they told me it was ground water and i could fill in around skimmer.i told them it wasnt and for 2 months they stuck to their story.i got food dye to see if it would go from inside of pool to exterior and it did,proving a leak.they subcontracted a company to repair leak and they failed,but they informed me that ultimate forgot a gasket originally.this... more
Had previous used Ultimate Pools with okay results, nothing spectacular. For this opening this year, got nothing but run-around and horrible service. Pool cover was not washed and was rolled up dirty and wet; pool and pool deck looked horrible despite paying for cleaning. Would not use or recommend these guys to anyone. They are more interest in "creating problems" and selling expensive repairs... more
Does success come at a price? Great first year pool opening and closing; not so much the second year. Had to get the crew to come back and clean the waterline and deal with a few more issues. Seems like the company may have taken on too many customers or they are not training the staff they hire?
When you get more known because of your great service, you have to maintain that level of service... more
Welcome to Ultimate Pool Service Inc.! We are a retailer of swimming pool products and a service company located in Oakville, Ontario