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Sam McMichael
August 10, 2010
Mr. Know It All
Ottawa
December 03, 2009, (Edited December 06, 2009)
Reviews [2]
English
Bad Service
My husband, daughter and I tried to have lunch on their patio one afternoon and it was the worst restaurant experience I have ever had. The first bite my husband took out of his hamburger had half a toothpick cooked into the patty. He hurt his mouth and when we told the waiter he didn't seem overly concerned. He told us that 'with stuff like this I usuaaly just get the manager'. Stuff like this? How often does this happen? The manager offered to have some sort of chicken wrap made for my husband which we turned down as that's not what he wanted or ordered in the first pkace. The manager then took all of the food from our table and sent the waiter back out with a bill for the appetizers and drinks. I called the restaurant later hoping to speak to someone with better customer service skills and was given the run around by yet another manager who was both snotty and sarcastic. The funny thing is the week previous to this incident I'd actually recommended this restaurant to family who were visiting from out of town. Never again.
Good Food
Fresh Food and lots of it. I don't like the fact that the waitstaff wears chef coats while serving tables, as a career cook i believe you have to earn a chef coat. if they made the food i would not have a problem, but our server didn't even know what spices they use in the mash potatoes.
Tagged group, groups, meetings, partys christmas partys
Other Reviews from the web
English
Typical traveller, tourist-y place
March 16, 2013Tucker`s Marketplace offers a lot of choices, and is great for kids, as they can choose whatever they`d like to eat, and the buffet-style is pretty easy dining. However, this place is always busy, and always seems to be crawling with rugrats whenever I go...it would be fine if they were always well-behaved, but it seems I`m always there on... more
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Consistently good
March 02, 2013I've been to this buffet several times and it's always good whether it's lunch, brunch or dinner. The brunch is a great deal compared to some of the other restaurants around, although I find dinner on weekends a bit pricey. The buffet is large enough that even picky eaters will find something they like. The dishes are replenished usually even... more
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Repeat Customer
February 24, 2013The last time we were at Tuckers was in Dec and had a great meal. This time we went on a Sunday in feb and the place was full. Main floor and downstairs, that should tell you something. We were greeted at the entrance by Tom, our new best friend. What i like here is that the managers are hands... more
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French
July 15, 2005
I went there like 10 times. Me and My family go there pretty much everytime we come to Ottawa. My parents always take food from the buffet but I find that it all looks cold and gross so I order fresh from the litle Make your Own Pasta kinda stand there. It's fresh and very good. They make it right in front of you. Ok yeah sure there's a little noise and a little waiting but If you take the... more
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restaurantca
May 29, 2005
I went to Tucker's Marketplace on Canada Day a few years back and I found the food sucked! The service was not much better. I will not be returning to Tucker's anytime soon.
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restaurantca
April 19, 2004
Good selection, many tastes and traditional pastas, stir fries and salads for one and all! My only concern was on one visit, my brother had a nasty experience with the potatoes au gratin which made me question how often they change the untouched buffet selections. Still, you will leave FULL!
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