This review is for Babies R Us.
Being the only department store for baby products, the selections are poor, the merchandise is generally over-priced, and the display is messy.
The biggest problem is the staff there. They are not helpful nor efficient. I have been there more than ten times buying and returning things, and had to wait over 15 minutes every time, which was just frustrating.
One... more

This is Kitchener's local Toys R Us location. The store is quite large and has a great selection of toys and games.

When my wife and I were looking for a specific toy for a gift, we were able to find it here where we were not able to find it anywhere else. This was also the place I was able to find a Wii Fit and Balance Board when they were sold out everywhere else (wow that seems so long ago,... more

Kitchener store understaffed, poorly managed

Terrible service, at Kitchen store - long lines for the till with only one or two open out of 10 on a busy Friday evening, and only one till out of 4 open in babies r us, again with long lineups of people waiting to pay. Gift Registry machine was down and I had to search for someone to help print off a gift registry. Severely understaffed. Sale item was rung in at full price, which I didn't... more