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This review is for Babies R Us.
Being the only department store for baby products, the selections are poor, the merchandise is generally over-priced, and the display is messy.
The biggest problem is the staff there. They are not helpful nor efficient. I have been there more than ten times buying and returning things, and had to wait over 15 minutes every time, which was just frustrating.
This is Kitchener's local Toys R Us location. The store is quite large and has a great selection of toys and games.
When my wife and I were looking for a specific toy for a gift, we were able to find it here where we were not able to find it anywhere else. This was also the place I was able to find a Wii Fit and Balance Board when they were sold out everywhere else (wow that seems so long ago,... more
Terrible service, at Kitchen store - long lines for the till with only one or two open out of 10 on a busy Friday evening, and only one till out of 4 open in babies r us, again with long lineups of people waiting to pay. Gift Registry machine was down and I had to search for someone to help print off a gift registry. Severely understaffed. Sale item was rung in at full price, which I didn't... more