I have used them a few times. The typical experience is you bring something in and ask for it to be ready in a few days, then you show up and its not ready, or a different price. So, Always ask for stuff to be ready the day BEFORE you need it, and keep the receipt for the attempted mistaken pricing.

I tried this service for a short while. I find them troublesome. Sometimes when I pick up my drycleaning, they try to charge a higher price than what they originally quoted. If you don't notice, they get away with it. If my transaction takes longer, they try to service the customer behind me first. They are totally lacking in customer service skills. As for alterations, IMO they are not... more