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TMC Restoration
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Marnie
November 24, 2011
ProtectOurSeniors
August 03, 2011
Reviews [2]
English
A racket that targets the vulnerable
My elderly mother was intercepted by TMC Restoration at a mall display. (I believe this is TMC's only way of finding customers these days, as anyone with an internet connection will very quickly discover the bad news about this company's sales tactics.) The salesman visited my mother at her very modest rental apartment, and a couple of hours later, had her committed to spend $8,000 on refinishing a worthless old dining set. The contracts were so confusing that my mother was unable to tell me how much she owed these people. I say "contracts" because the grand total was spread across THREE contracts, obviously to hide the size of the commitment my mother was being induced to make. Of course, she was told that she was saving big thanks to a seniors' discount, but the reality was that she was being gouged for services. For example, she was charged $500 per cloth seat cover on her dining room chairs. When I learned what had happened here, I confronted the salesman, who tried his sales pitch on ME! He said that this beautiful dining set would be a source of pride to my mother for the next 20 years. Really, TMC? Given that my mother is 88 years old, she would be statistically fortunate to be around for the next 20 MONTHS! So, the long and short of it is that my naive, trusting and cognitively impaired 88-year-old mother got ripped off to the tune of $8,000. She's fortunate that she has me to help her. Otherwise, she would have ended up like that poor woman in Pat Foran's Consumer Alert on CTV News (look for it on YouTube). Shame on you, TMC. If it's true that you reap what you sow, you've got a bumper crop of karma coming your way.
Deceptive business practices
The Internet has finally caught up with The Master Craftsman, and all the horrible reviews have given them no choice but to change their name to TMC Restoration. Do not be deceived. It is still the same old company, operating in the same sleazy fashion that so upset my elderly mother. Remember, if you've been unfortunate enough to sign a contract with these people, Ontario law still gives you 10 days to change your mind and get your money back – no matter what TMC says to the contrary.
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