The staff were extremely helpful:- - I had to return a hire car and they found the number and phoned them. - they arranged transport for 5a.m. (yes a.m.) to get me to the Port Hardy ferry terminal which is 8 kilometres away from town. - one of them was around at 5a.m. to ensure there were no problems. The room was large, clean and tidy, if a little threadbare, with complimentary tea and... more

The Thunderbird Inn is definitely down-market. The room was large but the decor, carpet & furnishings was very, very old and smelly. The shower in the bathroom did not work. The walls were thin and we could hear our neighbours conversation. The whole building had the look and feel of being a "shed." Luckily we arrived very late and left again very early next day.

The room at the Thunderbird was fine but the building is very tired. Reception were helpful. The restaurant was not open and appeared unlikely to do so. Reception referred us to a good restaurant a short walk away. The entry to the building is shabby and potholed. Not recommended for a longer stay.