If you expect them to honor their warranty, think again. If you expect their staff to know what they're doing, think again. If you expect the organization to provide their staff with the tools to help you, yep you guessed it, THINK AGAIN.
Terrible place. I went in here ONE time last year (2014) and will never go back. The employees were not only rude but very disrespectful as well. I have never in my life been treated the way I was here. I will be passing along the entire story of what happened to my fiancé and I to everyone I know: friends, family, strangers.. everyone.
Save your time and money and check out better stores like... more
I bought a Cindy Crawford couch there. When it showed up, it creaked like crazy and the back cushions lost their shape in 2 days. Called for warrenty. It took 2 separate phone calls to customer service just to get a call back from the repair department. They came out to see. Said they would repair and would call back in a couple of days. Waited 4 days before I called him back. They said... more