Beware. A customer who had my name and address from hacking into my email walked into this store and was able to gain access to my account to purchase 2 IPADS (on long-term contracts) and make irreversible changes to my own device accounts using only a fake driver's license in my name. My older plans are no longer available in the system so they cannot be reinstated. Telus is investigating, but... more

The employees were busy talking when I entered the store. I waited patiently behind the counter waiting for one of them to come to the front of the store. Another woman walked in behind me. The male associate turned and began discussing phones with her. Then as I am standing there, he brushes by me saying 'excuse me sir' and then goes around the corner and proceeds to help this lady. At this... more