Great equipment, bad business

The gym is very nice but the customer service is inconsistent. They charge different rates for each person depending on how desperate the sales person is that day to make a sale (the sales people are paid commission per sign up and have quotas). They tell different people different rates and then negotiate down to totally different prices yet again. For instance, I signed up awhile ago and they had told me a cost of $120 per month but gave me a discount down to $75 per month. During that same period I heard of people getting all the way down to $50 per month or as high as the full $120 per month. I heard from a trainer that Sundays are the best day to sign up because sales people are trying to hit their weekly quotas ;) I wanted to put a freeze on my account to save my rate because I was going away and they wanted to charge me $20 a month but my friend was able to do this free of charge. Even the GM denied me this and denied this was even possible when my friend got this a few days earlier. Very inconsistent. By the way, never pay their initiation fee, everyone gets it waived so if you paid it then you got screwed!