1243 Bathurst St
Toronto, ON
M5R 3H3
(416) 534-8411
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Hammyone
May 18, 2011
Garry
March 15, 2009
Reviews [2]
English
Very bad customer service!
Purchased a walker at Starkmans. Whereas most places will loan you the walker until you get reimbursed from the government, Starkmans' insists you pay up front. It took almost a year to get my money from Starkmans. Not to mention at least a dozen phone calls to staff, some of whom have no clue about reimbursements. When cheque was lost in the mail, and a stop payment was made by Starkmans for cheque # 1, they insisted I pay part of the stop payment fee! Will simply never shop there again, and absolutely do not recommend going there unless you are certain you will not need to deal with them any further after your purchase.
Terrible Experience
My wife went in to buy supplies for a hip replacement. We purchased many things, including crutches which they said she needed. Returned the crutches in the original shrink wrap packaging 14 days after surgery. They said they would charge me a $20 rental fee and the manager refused to talk with me about this. Not customer oriented.
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