I used to love staples, but After they had so many new employees, the customer services is a joke. None of employees are well train. They screwed up my order and took them 3 months to finished my order. and when there was problem or the order was finished, they never contact you, so turn out I couldn't finished my project on time.

Never go back

Staples customer service needs an upgrade.

I was operating their self-serving printer only to be frustrated at the long processing.
Because of this, I decided to nicely ask for help at the counter only to receive some sassy attitude and poor assistance.

"I'm sorry, but the printer keeps processing and it's already been five minutes. I've already printed 5 pages of something else and it took... more

I recently bought a brother printer.
at the checkout the clerk asked if I wanted the extended warranty.
I said no thank you. (it is a $40.00 multifunction printer)
then he asked if I wanted to buy extra inks
when I said no he said "The ink that comes with the printer will only print 20 pages"

WOW...
I contacted brother and they said the ink with the printer will actually print half of a normal... more