I am updating my review a year later because I have finally decided to escalate my complaint to head office. This 4 star review is solely for the experience I received from the operation manager, Kathy V. Not only did she handled my complaint promptly in a very professional and courteous manner, she even offered to sew on a elbow patch so I can continue to wear my jacket with the accompanied... more
I had a very bad experience too. I took my dress there for a simple food stain. Not only they ruined my dress, they were very rude as well.
I'm not going to go into a lot of detail as I could rant about this place forever but please don't go here. I gave this place too many chances as it is two seconds away from my condo and the only reason this place survives is because of its location. They damage your clothes, never have your clothes ready on time and have just the worst customer service I have ever had.