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3 stars 2 reviews

Speedy Muffler Brake & Wheel

2992 Douglas St
Victoria, BC  V8T 4N4

(250) 385-8717

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Information from the business
May 12, 2010

You can depend on Speedy for the best while you wait service, outstanding value and the assurance we stand behind what we do.

Brought to you by n49

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Reviews [1]
3 star rating
rbwvic32 March 16, 2012
We can't fix your brakes , get out and don't come back!

Parts are more expensive than manufacturer. Poor quality parts. Warranty is of no value and they send you elsewhere to get it fixed at your cost then try to reimburse half the repair cost. (per the Alberta office)

The reviewer that said they are rude and dishonest was on the nose . This is a National franchise and International franchise. A one rating is too high for this place.

Give me a BRAKE.... some BRAKES......any BRAKES

Speedy Auto Victoria BC :
Get out and never come back we can’t fix your brakes take it somewhere else....

Next day took Toyota Corolla to the Toyota dealer says the
brake shoe material by Speedy is too hard and won’t cause enough friction
to stop the car and they thought it felt like we had no brakes at all.

Toyota replaced the brake shoes. The shoes from Toyota are less expensive
than the defective ones from Speedy but my expense for labour and to
machine the drums again.
I guess the shoes damaged the drums even though
there is a life time warranty is on the shoes.
In total that is Speedy.. new drums, machined drums, replaced drums,
Toyota machined drums and replaced the shoes advising the shoes are very poor
Speedy (western Canada ) offered about ½ of the cost of repairing their mess and if we sell them the Toyota invoice for ½ our cost they may attempt to get the rest
from some manufacturer some day after we return the shoes.
We refused as we should not have to pay to train them on what parts to use
when we gave them many opportunities to do the right thing but they
save money if they send you somewhere else.
The brake shoes supposedly had a life time warranty at Speedy but Speedy
refused to look at the problem. Per speedy Invoice Life I/C @12 Mnth P/N 801PG Ray
www.speedy.com www.speedyautoservice.com/
The details:
Complete brake job at Speedy Mar 2010 Speedy Victoria BC $ 997.30
Returned vehicle to Speedy Victoria 4 times as follows with
clunking noise in rear end of vehicle, poor braking.

1st return June 2010 – the new drums where machined by Speedy Victoria

yes this reduces the life of the drums.

2nd return May 2011 - the drums where replaced
3rd return Nov 19 2011 - Speedy was getting ready for a radio show and even though no appointment is required
they were too busy come back through the week.
4th return Nov 22 2011 – although an appointment was made and problem described over the IPhone

Upon arrival at Speedy without looking at the vehicle told us we had no problem and there is nothing wrong with our brakes. Go somewhere else to get them fixed.
Never come back to Speedy says the so called owner.

5th Next day took to Toyota Victoria – replaced brake shoes,
machined drums . Immediate appointment for brakes. $ 372.19

Other Reviews from the web
Dishonest and rude
June 24, 2011

My experience with Speedy Auto Service is far from what the reviews below have described. This only leads me to believe that the "reviewers" below are not actually customers of Speedy Auto.

Brought to you by n49

March 23, 2011

I am writing to express my deep appreciation of the service I continue to receive from Mike and his team at Speedy Auto service. If I attempted to tell you how many times Mike has delivered outstanding value to me for my dollar spent with his business and how many times he has gone far out of his way to ensure I was looked after you would not believe me! Honestly I have spent a good amount of... more

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3 star rating
February 21, 2011

Friendly staff, excellent service, great rates and they make sure you know exactly why they are doing what they are doing. For any repairs they need to do they will take you out to your car and show you what is wrong visually before they ask you to sign any paperwork.

Highly recommended for automotive work or tires.

Brought to you by yelp

Business Description from the Web
June 29, 2013

Speedy Muffler Brake & Wheel offers these services: muffler, automobile, garage, repair, brakes, automobile repair.

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