The customer service at this location is ridiculous - he does not care, period. On top of that he gets angry and makes up claims and can do anything he wants because he has your credit card. In the process of getting my refund as we speak due to his ridiculous lies of "vehicle damage" and "fuel fill-up charges" !!
Tha agent at the location was rude and had no clue what custmer service is.
Though I revered a dolly the location does not have any.
I was not told when doing my resevation that I need to bring my insurance papers and I was charged $15 extra for insurance,
I was charged for gas when the level wasn't checked before the rental. I had to shovel the vehicle out of the lit myself.
The location was run down, dirty with clutter.
The desk area was cluttered along with the work area of the associate.
There was no place to park.
The associate was very friendly but extremely slow. It took the person over 1/2 hour to serve 2 people in front of me and then myself.
I would never return to this location.