This store is in no way set up to be customer friendly. It's always understaffed, and the staff is distracted and or unknowledgeable. I watched one staff member be rude to another customer. Even just returning something I bought online to this location was stressful and difficult. Additionally, there are parameters in place to make every transaction as difficult as possible for the customer,... more

I can't really say anything good or bad about this store. The sales people aren't really friendly and they don't seem to know a whole lot about shoes. But they're definitely not rude and for a gal like me, who likes to be left alone while shopping, they definitely don't pester you. I made a huge purchase there the other day-- $300 for a pair of Mephisto Milly sandals that I thought were the... more

Since Eatons is an absolute hot mess all the time with the mass amount of shoppers daily, it does reflect from this store.

Never have adequate stock. Never have the size/colour/style that I need. Most unfriendly workers - they seem to hate the customers and with the mass amount of people, it doesn't help with that attitude. Most unhelpful workers.

If I need to go to a Soft Moc, I will never... more