I went in on Monday for a bed, got one the next day, and when it turned out I didn't need some of the parts I bought, they refunded me immediately.
Totally happy with every part of the service, from the guy who sold me it, to the delivery guys who told me what parts I didn't need and had bought by mistake, to the guy who didn't make a big fuss when I wanted a refund. (My apologies to assorted... more
I had a great purchase experience with Sleep Country. The service was excellent, The mattress was fantastic. We purchased New pillows, sheets and a mattress cover that the saleswoman guaranteed to protect against stains. Well, it was great until the mattress cover was actually needed. My friends son stayed over and wet the bed soaking right through to the mattress. When I called I was... more
My partner and I were shopping for a spare room mattress for guests and had great luck at this store. My first impression was not great until the female sales person greeted us and went the extra mile. The men at this store stayed seated with their feet propped up on the desk, uninterested in working with two women. I would have left, but the lady who helped us exceeded expectations. She found... more