I bought a bed, pillow, body pillow and a mattress cover. Whne the bed was delievered I opened the mattress cover package and hated the material. I went back to the broadway store and the sale rep basically said you bought it you own it. I was never told it you open the package you own it. Now I am out 150 bucks. I have blasted them on social media. Now all my friends are sharing my experience.
Meh.... delivery service was kinda whack.... took way longer than they thought to get me the mattress... no discount offered despite their screw ups leaving me with no bed for Valentine's day... otherwise it was pretty standard.
This is not a knock on this location but they are the ones that sold it to me. Had an issue with the mattress top separating from the rest of the bed. Wow what a long process for a warranty repair issue.. Again just like my comments about Coast appliances if there are no issues with your product than you are good but if there are be prepared for a long convoluted process. After sales customer... more