Called them to come do a estimate for some work at my house. The guy spent about half an hour checking things out, taking measurements, etc. At the end he said, "I need to charge you $100 for a service call." I said "What? You didn't service anything."
When I booked the appointment the person on the phone said nothing of a "service call" charge. The guy said "Oh, ok then, I'll be in... more

I had a new furnace installed by Shipton's last week. The installation crew was kind and courteous. They put drop sheets down on the floors and cleaned up everything before they left. They were very knowledgeable and professional. I am so happy with my new high efficiency furnace. Thank you for the wonderful service Shipton's! I would highly recommend your company!

Hour and a half late. Tech spent 1 hour checking for leak in my 4 year old central air condition system....Charge .....$247.41 for nothing. ...He would have stayed for longer if I hadn't asked him to stop. Quote to fix problem...$ 1200 plus dollars? plus service charges.... Another company came in and fixed problem for considerably less .....

Booked appt with 5 days notice still hour... more