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3.5 stars 3 reviews

Shear Magic Dog Grooming

2-1560 Church Ave
Victoria, BC  V8P 2H1

(250) 721-1225

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Reviews [1]
English
3.5 star rating
Kris Holland May 11, 2009
Terrible! Don't go there!

We took one of our two Shih Tzu cross puppies back to Shear Magic at 8 months old for a shorter cut for the summer. We knew that his legs would be cut short but asked that the rest be left longer. THEY DID WHATEVER WAS EASIEST FOR THEM!!! They cut his 4-5 inch coat down to less than 1/2 inch all over!! And even then, some areas were down to bare skin and in others there are longer patches. He looks absolutely horrible. I don't know what else they did to him, but he is very traumatized by the incident, wanting to be held all the time, and having difficulty with bodily functions. I was told by the staff that he was very good, so I don't understand why this has happened. When we talked to staff about it, she said THEY decided it had to be done that way or he would have looked funny. They had no right to do this without consulting us. It was NOT what we asked them to do, and they had no business cutting him down so much when we explicitly told them 4-5 times that we wanted the top to be left longer. If they couldn't do what we wanted, they should have told us that up front. I don't think he could look worse than he does now!! I will not be taking either of my dogs there again.

Other Reviews from the web
English
3.5 star rating
November 07, 2015

I used to take my Cocker Spaniel there all the time, friendly and capable staff, cheap and most important of all: I always felt the dog was really well treated there. It took a lot of searching to find a plave that gave me that feeling.

Brought to you by yelp

3.5 star rating
October 29, 2013

Great place to get dog nails trimmed as the owner donates it to a dog rescue. On top of that she's very friendly and the dogs love her.

Brought to you by yelp

Business Description from the Web
English
April 17, 2019

Shear Magic Dog Grooming offers professional grooming of dogs and cats in the Victoria area, as well as nail trimming, ear cleaning and anal gland care.

Brought to you by ourbis

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