This branch royally screwed up what should have been a simple investment purchase, which ended up taking almost 5 years to fix. In 2008 I purchased a simple GIC in what I thought was a TFSA. Unbeknownst to be, they placed it in an RRSP, which made the money inaccessible to me unless I wanted to pay for heavy government charges. After going to the Office of the President of Scotiabank they... more

This is, by far, my favourite Scotiabank branch in the city. The staff here is consistently friendly (if at times a little awkward) and super helpful. They're open late a few nights a week and are open on Saturdays. There does tend to be a bit of a line up during lunch hours and on weekends, but that's expected I guess. They always have at least four tellers on though, so the line always moves... more