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Rope Loft

36 Water
Chester, NS  B0J 1J0

(902) 275-3430

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Reviews [1]
1 star rating
margaritalovers April 24, 2009
Horror story at the rope loft in chester ns

We visited the Rope Loft in Chester Nova Scotia several Monday afternoons through June, while returning to the city from our cottage. It

had become a regular stop for us - not so much because of the place, but because of the view of Chester harbour. We loved to have a cold

Margarita in the sunshine, on their deck. Often, we'd order 'snacky' food items, which were always good. We'd always chuckle, however, at

the terrible Margaritas, and that they'd be vastly different each time. In fact, the first time we visited, the bar staff had to ask us

what liquor was in a Margarita. We soldiered on, though, figuring someone would take the time, eventually, to actually learn how to make

this most basic of drinks, and that the next time, they'd get it right.

Anyway, this was always amusing, until last time. The Margaritas came, and they were absolutely improperly-made and vile - made with some

sort of sweet lemon concoction. We politely sent them back, and ordered Coronas instead.

Upon leaving, we were billed for the incorrect Margaritas we sent back and didn't drink. When asked to correct this error, the staff

brusquely informed us it was "no mistake" and that the owner had ruled it should be this way.

Intending to work things out in a civilized fashion, we asked to see the owner. He arrived downstairs and refused our initial smiley

greeting, and immediately began swearing at us, shouting and ranting that we had "upset his staff" and that their Margaritas were made

perfectly. The whole thing turned into an ugly scene, with him insisting we pay for the incorrect drinks we didn't consume, and us

steadfastly maintaining this wasn't right. Ultimately, we were told instead to pay only for the Coronas and to never come back. (not that

we would have anyway, at this point) We were astounded and mortified at this treatment. I wonder what would have happened had we sent

back an improperly cooked steak, or bad mussels!? Yikes!

We left Chester, very upset and dismayed by the whole incident. Apparently they don't understand they're in the "hospitality" industry.

They managed to ruin a whole weekends' worth of relaxation, and to turn what was supposed to be a peaceful stop in scenic Chester, into a

horrific memory that will likely keep us from ever returning to Chester at all.

Long story short - don't order Margaritas at the Rope Loft in Chester, NS!

Other Reviews from the web
Nova Scotia
August 30, 2013

We decided to stop in Chester for lunch and I spotted The Rope Loft. The sign outside said “Established circa 1813″... more

Brought to you by girafxmedia

Mobile review
August 06, 2013

I have to say I'm very disappointed. We waited a very long time for our food, the muscles were average. I ordered a lobster pizza to find out that it does not have any real lobster on it. You have a beautiful view of the Atlantic Ocean and get server pollock when u order lobster! Not a fan

Brought to you by urbanspoon

Mobile review
August 19, 2012

Good food, friendly service, and a wonderful view/atmosphere.

Brought to you by urbanspoon

Business Description from the Web
October 08, 2013

Rope Loft offers these services: marinas, restaurant.

Brought to you by ourbis

March 22, 2013

Rope Loft is a restaurant where most Menuism users came for a meal on the go and paid between $10 and $25.

Brought to you by menuism

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