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Horrendous experience trying to purchase wall panelling. Was told by the manager of a department :
You have to pay for the freight if you want to see the item (which is available at all locations but this dump)
Go to another store if you want that product.
Brought it up to general manager and his response was the same. Why do you even have a customer service desk if it's non existing?
Total...
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I had bought a circular saw blade that could be exchanged for a discount which I took to get a replacement. It took about 10 minutes to find someone to help find the right blades (not my section, I don't know, I'm new), I guess the supplier had changed between when I got mine and now so it took 15 minutes at returns to figure out what to do. Then, because I wasn't getting the same blade... more
does not pricematch other competitors as stated, was trying to price match a drill and clealy there was stock at home depot but still refused. will not be counting on rona for price matches. went to Canadian tire instead and got it. go to Lowe's or Canadian tire, less hassle and garantees
RONA Home Centre offers these services: lighting, plumbing, wood, construction, paint, materials.