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2.5 stars 6 reviews

Rodeo Jewellers

650 41st Ave W, suite 233
Vancouver, BC  V5Z 2M9

(604) 266-6339

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Reviews [1]
2.5 star rating
JW December 23, 2010
Very Poor Service - Not Recommended

I went to Rodeo Jewellers today to look and possibly buy an Omega Seamaster watch for my father. I went there as I had heard some decent information about them and that they have good prices.

Boy what a disappointment!! Upon entering, I was greeted by a very pleasant sales lady who showed me the watch I was interested in. Once we started talking prices, she called the owner (who was in the store) over. What an unpleasant experience t is all I have to say.

When I said I was interested and had been shopping around and would definitely buy if he could give me a good price, his first response was that he didn't care about other stores and his price was his price. That should have rang alarm bells with me but I pressed on.

He asked for my price and when I was a bit reluctant to give my price, he got a bit annoyed and gave me his price which ended being a tiny bit above 20% off with lifetime battery changes. The battery changes to me are not such a big deal as there are some great watch service stores in Vancouver that charge reasonable rates for battery changes.

I then showed him the price I was interested in which was 25% off which I think is a reasonable discount based on other quotes. He said he couldn't do it and then proceeded to say that his price was his special right now and he couldn't guarantee it would be offered again if I left. I then replied to him that I really didn't appreciate the high pressure sales tactics.

He then got upset and told the sales lady to put away the watch. He then went over and opened the door and said thanks for coming by. By opening the door, I sure got the message that he was kicking me out of the store.

All I can say was boy was I surprised and offended at such bad service. With such service, there's no way I will ever go back to them. Even if I had to pay a bit more, I'll buy from someone else.

Very poor service. I would recommend everyone stay away from them.

Other Reviews from the web
2.5 star rating
October 04, 2014

Pls look under not recommended reviews and see how shady they were every time they make a mistake. Everyone should have the rights to know how shady this company is. I highly recommend you guys not get scammed there and read very thoroughly through my past experience with rodeo just about a week ago.

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2.5 star rating
September 27, 2014

This review is written as a correspondence to my fiance ring. They ordered her ring in the wrong size and tried to blame it on the fact that it was because she lost weight.

After receiving the ring, we took a good look at it, because we felt like the diamond was shady because of their actions. - so we took it to a local asian jewellery place here in Richmond, they took a good look at the ring... more

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2.5 star rating
September 26, 2014

I have been a customer here for more than 10 years. From the first time I entered the store, I have always been greeted politely and made to feel my satisfaction as a customer is important. I have referred several friends and family members to the store who have all received the same treatment. The products in the store are well worth your time to look over if you are in the market to purchase... more

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Business Description from the Web
July 02, 2013

Rodeo Jewellers offers these services: jewelery, jewellers.

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