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1 stars 1 reviews

Richmond Motors

90 keil Dr. North
Chatham, ON  N7L 3W1

(519) 352-8890

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Reviews [1]
English
1 star rating
Donna M August 13, 2013
Exploitive and Unethical - Skull and Crossbones Warning

After agreeing on a trade-in price based on a fully transparent description of my Audi A4, (plus 4 hours of research and 3 other quotes), I drove from Toronto to Chatham with the expectation of trading in my car and purchasing a demo. The owner, Gerry Peterson inspected my Audi A4 for over 45 minutes. He said I had a star chip in the windshield and the wheel rims showed curb rash which meant additional costs to him of $800 and $1000 respectively. When he asked me if I would help him out and I said no, he glared at me, pivoted on one heel and walked away. The end; Imperious, egotistical and insulting. I got back in my car and drove back to Toronto.
The next day, Speedy Auto Glass came to repair the chip in the windshield, however, the technician said it was simply a pit mark; He filled it in and said the cost to my insurance company would be $20.
Additionally, wheel rims can be refurbished for $350-400.
Their website states: ‘RICHMOND MOTORS in CHATHAM, ON treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!’
I saw no evidence of exceeding any standards, paramount concern or commitment to excellence and would strongly recommend you not waste an entire day on the 401 as I did to find that out.

Business Description from the Web
English
February 06, 2015

Serving the CHATHAM area, RICHMOND MOTORS, located at 90 KEIL DR N in CHATHAM, ON, is your premier retailer of new and used Audi and Volkswagen vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in... more

Brought to you by ourbis

August 15, 2013

Richmond Motors (Chatham) Ltd offers these services: automobile, dealer, used, car dealer, new cars, new cars dealer.

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