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3.5 stars 40 reviews

REVS BOWLING & ENTERTAINMENT CO

5502 Lougheed Hwy
Burnaby, BC  V5B 2Z8

(604) 299-9381

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Reviews [1]
English
3.5 star rating
Ryan Cruz Vancouver May 30, 2010
Poor Service

Revs Bowling is a bowling landmark in Burnaby. This facility has been around for generations and has a loyal following in the bowling community. Unfortunately during my last visit I must say there must be new ownership or new management as poor service I experienced will lead me to never return to Revs again. I had a group of 8 including myself, who booked two lanes as we always have for years. The clerk at the service counter said we had to pay extra fees since the computers can only allow three players per lane. I thought this was ridiculous but we paid the extra fees and tried to enjoy our time there. We paid for three games, and during our last set all the machines shut off. We still had 5 people who have yet to complete their last set, and the staff informed us that we would not be able to continue. We demanded money to be refunded to the 5 remaining players who were unable to complete their set, but the clerk at the service counter argued with us and said there was nothing they can do as the computers are automated that way. I told the clerk that I wanted to speak to someone in charge but no manager was present, and after arguing back and forth several times the staff restarted the computers and allowed the remaining players to finish their set. Keep in mind there were many other players in Revs at the time, all of which were very upset about not completing their sets. Having poorly trained staff that know very little about customer service was a huge disappointment as their previous staff were always friendly and courteous. The facility itself has been updated, although it was a lot messier than what it should have been. The washroom looked like it was left unattended for a few days. The food was decent, although it took a very long time to arrive. This would have been due to having only one cook for the entire facility. Despite a fresh look and an updated facility, the staff and management definitely ruined what should have been a fun night of family bowling. It's unfortunate as we've been customers for years but after this experience we will never return to Revs.

Other Reviews from the web
English
3.5 star rating
August 20, 2015

Save your time and money go somewhere else

I came here with my little cousins, who have never been bowling before. I decided to take them to Revs since it's close to my house..... What a huge mistake that was.

Our bowling lane kept acting up on us every time, I kept having to call the attendance. Our game even shut down on us.

Half an hour into our game we were hungry. We decided to order... more

Brought to you by yelp

3.5 star rating
July 09, 2015

In case you don't know Town & Country Bowling has been closed for the last week or so cuz of water damage. I don't know when it's going to be open again. Anyways we ended up going to Revs in Burnaby to bowl instead.

It has been many years since I last went to Revs. It's a large and very spacious bowling alley. I would say Revs has almost 50 bowling lanes. We showed up around 8 pm and it was... more

Brought to you by yelp

3.5 star rating
June 07, 2015

not so new facility where you can enjoy bowling billiards and video games.full bar and open till late night.good pizza and a burger,theres lots of selection in the menu but everytime we were here for some unknown reason we ordered the same thing....funny but true.....clean wash room but as i said trhe place is a bit old....even the rental bowling shoes are kinda old and some needs... more

Brought to you by yelp

Business Description from the Web
English
April 25, 2019

Revs Bowling & Entertainment Centre offers these services: réceptions, organisation, bowling, restaurant.

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