Fantastic for travelling with pets

Rooms very clean.
Front desk staff excellent.
Breakfast vouchers for restaurant next door - SO much better than c@!%!y lobby breakfasts served by other hotels.
For dogs - best setup I have seen. Pet friendly rooms open into large fenced green space complete with picnic tables, pet waste bags and designated pet waste bin. Our dog spent most of our... more

Clean,fast hotel

Great location in Vernon. Clean rooms and very comfortable beds. Free hot breakfast menu (not a buffet). Parking is free and lots of space to park. Check-in and out was considerably fast.
Absolutely great garden. I did not have pets but I saw people with dogs in back yard.

Exceptional staff, convenient location, and very clean

Front desk staff were very friendly and accommodating. They allowed me to check-in early as they told me my room was ready. I arrived in the room and found two double beds. Since I was travelling solo, I called the front desk to get a queen or king sized bed. Lori said that they were pretty full but had found... more

Everything under one roof

Especially enjoyed our stay at this hotel as "everything is under one roof" including restaurant, swimming pool/spa, also a lovely courtyard to walk out onto from our patio. Very comfortable beds think they are pretty much new mattresses. The restaurant is great & the hot breakfast selections which go with your room are terrific. We stayed 4 nights in mid... more

Surprisingly nice & clean

My wife hates it when we go to "non-brand " hotel.
The first think she normally does, is check the beds for any "anomalies", inspect the bathroom , etc...
This one passed her inspection, which, knowing my wife, is excellent !
Don 't get excited with their "free breakfast": you won't get much more than a coffee and a muffin... more

a Motel-feel hotel

Out of four different accommodation in our family road trip, Village Green gave me the worst impression of all. Good location, close to eat/ shop. But lobby was good, but the hallway and the rooms are out-dated furnished, with wet damp smell. noted it's just renovated but not good job though. As we got in the reception has nobody until... more

clean,friendly,great location

Stayed here with my roller derby team! Great Location, Service was friendly and it was a very clean hotel with comfortable beds! Very nice gardens too! The restaurant had a great breakfast in the morning!

First Time

We decided to try the Village Green just on a whim. Had been staying at the Prestige. (but had grown tired of the restaurant, not into cajun all that much and housekeeping carts in the hallways AND felt was over-priced.) So last trip in January we went in and made enquiries. Corporate rate was very appealing, bar had dart boards... more

What a weekend!!! Fantastic

We arrived at the Village Green to find an excellent receptionist who did everything she could to find us the perfect room. We had breakfast included with our room. The food was really good. Everything was super clean . the swimming pool was great. They left extra towels for us for swimming. If you want a really nice place to... more

Valentine's Day

We have stayed many times. The facility for pets is wonderful. They even supply doggydo bags. Valentine's dinner came with the room, as did breakfast. Both were enjoyable as was the indoor pool and hot tub. I would recomment anyone to stay.

Great stay & great staff

We had a fantastic stay in Vernon last weekend at the Village Green Hotel. The staff were very friendly and accommodating, the room was pleasant (the 2 Queen Room) with great beds and pillows -- I am a huge pillow critic and these ones passed the test! Aside from having a great location across the street from the mall, attached... more

Excellent stopover in beautiful Vernon

First time at Village Green. Traveling retirees with small mature english bulldog. Loved the clean, well-appointed room with easy access to puppy park. Excellent restaurant on-site. Front desk staff very accommodating with mobility needs; as well as assisting with information regarding local tourist attractions. Definitely a 'go - to' destination for travellers,

Great dog friendly hotel

This hotel is great if travelling with a dog. Our room had access to a fenced courtyard that was perfect for our dog to explore. Great friendly service and clean rooms. Great location in town, I highly recommend Village Green to anyone visiting Vernon!

Great Service - Rooms and Ammenities met our needs

I recently had 6 rooms booked for 5 nights with our school baskeball team. Our stay at the Village Green Hotel was excellent. The service and friendliness from all the staff in the hotel and restaurant was great. No problems whatsoever. I stay in hotels 15-25 nights per year with different sports teams and this hotel was well above average... more

Winter Carnival Stay

Each year Balloon Pilots and crew stay at this hotel for our part in the Winter Carnival. The Staff here treat us great and make us feel not only welcome but Wanted. The amenities at the hotel take care of all our need from meals to relaxing in the hot tub and pool. The rooms are clean and custodial staff... more

Not sure why this is rated at #5 it's average at best and over priced

This is a very old hotel that has renovated there rooms. The rooms might look nice but the construction of the building is old and everything is loud. you will know when someone flushes a toilet in the middle of the night.
The pub looks like it would be a blast on a weekend night. The breakfast restaurant was decent.... more

average and friendly

stayed here on a bussiness trip the first week of January and found the hotel to be nice and quite the rooms on the ground floor in the old section were average but clean. the price of $100 per night was very attractive which included free hot breakfast and a 10% discount for dinning.big lifely bar on the premisess .... more

Not too bad, friendly service

Not too bad a room as clean and check in was a friendly experience. A bit of a musty smell in here though and would it kill them to go with some high def tvs? Internet though is fast and does not c@!p out. Not too bad of a value either and thank god as I am only here in... more

Average Hotel

My family and I stayed in the older part of the hotel. The rooms were nothing special, bare minimum but not dirty. Probably would not stay again, but would definitely recommend this hotel to pet owners as it is very pet friendly.

Great room, but far from downtown Vernon

I had a very pleasant stay in the Village Green Hotel - the room was just great: very spacious with very comfortable beds. My room had a balcony, though the view was not so splendid... the area isn't very attractive and quite a few kilometers from downtown Vernon. The room was clean and well-equipped, as well as the bathroom. Because... more

Village Green Hotel

we have always enjoyed staying here, the rooms are great, the front desk is very good and helpful, the restaurant has excellent food and service.
the only complaint we had last time was there is no TV guide to tell us what is on any channel

Choose your room carefully

We thought the central courtyard looked rather inviting, but our room faced outwards. Breakfast in the adjoining restaurant was unusual, in that there was a choice of various dishes, rather than the usual buffet. The portion sizes were good, but the food nothing special. Thanks are due to the maid, who found the wallet I had inadvertently left in the... more

Good place to stay

Stayed in this hotel for a function. This was my second visit and both times were equally good. This is a good clean hotel with friendly staff and great service. The rooms we had were very reasonably priced as we received a discount because of the function. We used the restaurant and found the food was very good at each... more

Come back To an Old Favorite

Chantal B; Used to come with my parents ,now I come with my partner . Usually Stay for 2week holliday ,known the place since the late 70's, but the last renovations made it our favorite in the Okanagan again.Fresh ,clean ,quiet and very important ,comfortable beds. It has everything you need closeby for the perfect weekend or vacation.But to be... more

Good No Nonsense Stay

Stayed for several nights and found all of the staff polite and helpful. The room was clean and everything was functional. Our sleep was uninterrupted by outside effects or noisy room infrastructure. The beds were comfortable and our requests for cleaning were completed promptly and cheerfully.
This hotel is excellent for pet owners with a large secure fenced enclosure that... more

clean overnight economy hotel

spent two nights while visiting relatives. hotel was clean and newly redecorated with very serviceable rooms. A continental breakfast was simple but ample. No frills but good service and clean. If your looking for pampering, this is not the type of hotel for you but was great for our needs when merely sleeping there.

Very good experience

The hotel staff was very friendly and helpful. It was a great place to stay with my new pet as it had a grassy fenced in area for my dog to run around on the ground level. I would stay there again.
The breakfast was very good and very big portions.

Good place but

My room (#100) is closed to the restaurant/bar. It was very noisy from the wedding party till 1:00am. The ventilation fan made loud squeaky noise. The hotel staffs were great. The hot tub and sauna were great.

Wedding Guests Stayed Here

We recently got married and had our guests stayed here since it was close to everything and within a few kms of our home where the wedding would be held. The rooms, the staff, the ammenities were great. Lots of positive feed back. We even booked the Honeymoon suite for ourselves. When we first considered it the sales staff were... more

Great stay

There were a few issues that were fixed immediately upon notifying the staff. Friendly, clean and very comfortable beds c/w nice pillows. The restaurant for breakfast buffet was wonderful! The only downer was when we went to have dinner that evening the restaurant was too cold and we did not eat there for that reason. We will definitely choose this... more

Great location

Was in Vernon for a few nights, stayed here for the second time this year. Value was great, location is great, and staff was fantastic. We visited the restaurant 3 times while we were there, and the staff and food was great, but the service was very very slow. Other reviewers have mentioned the lack of soundproofing, and I would... more

Relaxing week-end

Room was clean and tidy, staff very friendly, food was good in restaurant. This hotel is close to a lot of malls in their vicinity and close to down town Vernon.. we have stayed there many times and have been very comfortable.

Relaxing

Nice staff. Pub was great. The garden is nice to look at. I liked the fact that it didn't seem so strict. Cause I was with about 5 race teams. Hopefully we r invited back again with the great rates. I don't hav much else to say but I'm just trying to get the 200 characters in so it will... more

Nice place

Stayed here for my nephews wedding in August. Great place
To stay. Liked the pool. The breakfast was good also. My sisters stated there as well, so we were all able to travel to the wedding together. The breakfast was good as well. The Hotel was close to downtown Vernon and was very easy to find when we got there.

Sound proofing was non-exsistant

Room was clean but very loud. Could hear the conversations from next door and were awaken every morning by guests in the hallway. Really need to upgrade the doors especially.
Price was too high. Not a place to get away and relax. Ok for business's trip.

Awesome

Great location great pool and hottub nice garden area super staff etc. Etc.Great food updated rooms nicely appointed close to all important vernon amenities Christopher Dabner
P.S. ALSO GREAT CORPORATE RATE

Villager Green Hotel

My husband and I needed to book a hotel in Vernon. The location was wonderful, and the hotel room was reasonably priced. Being a central location, it was only a walk across the street for any shopping we wished to do. The pub inside the hotel had a great menu, the staff were friendly and courteous, and we even had... more

Splatfest Racquetball in Vernon

My 5th time staying. The rooms are nice clean and lots of room. I found all the staff very friendly and helpful. Excellant resturant, the food was good as usual. I will be staying at your place next year for the Annual Racquetball Tournament. Thank you, Tom Walton, Victoria, B.C.

A night away

We have stayed here various times throughout the years. We have found the hotel clean, quiet and reasonably priced. Close to main shopping - no need to drive and overall great location.We will continue to stay here in coming years.

Slept like a baby

Great place ..friendly staff..clean rooms ..will stay again! Had a false fire alarm and staff was extremely apologetic as it was early in the morning. Requested top floor and they delivered..thanks again:)

Getting better

We have stayed at this hotel numerous times over the last ten years. On our last two visits we were not sure we'd return as it was definitely getting to look very outdated and somewhat unkempt. However, we again made a reservation for a few days stay this year and were happy to see the exterior renovations completed. We were... more

A Warm, Friendly and Caring place to lay your head

The first floor room was delightful. All staff(housekeeping to front desk) were very friendly and helpful. I especially appreciate the thoughtfulness, consideration and kindness given to their own staff, Mike for Haylee and Mikes wedding reception. Food was excellent.

What a Pleasant Surprise

Another Hotel, that was not pet friendly, recommended the Village Green Hotel to us. How truly glad we were that they did. We travel with our three small dogs because we can never find anyone to care for them when we are gone from our home in Alaska. Of all the hotels we stayed in during our 6,300 mile vacation,... more

i keep coming back

while the other comments are true, there is a lot of noise coming from the hall and the streets and they certainly need new mattresses, the springs kept poking me, and the service in the restaurant is real slow, it is located quite centerally, the mall is right across the street, there are restaurants close by, and they have a... more

Love Village Green Hotel

Whatever you do make sure you book a room on the first floor, over looking the beautiful gardens, and fountains. It is wonderful to sit there in your own lil paradise listening to the peace.
Had a great time. Hotel was clean, staff were amazingly helpful. Have had two trips to Vernon now and stayed at Village Green both times.... more

Stay in Vernon

This was a very clean hotel with very friendly staff. The food in the restaurant was very good. would stay there again.W were looking for an address and the front desk staff was very helpful. Eat in the lounge, food was good , was a bit noisy as it was the first night of Karaoke, but we were able to... more

1 week stay during summer

Great clean hotel. Has been totally renovated and features pub with live music. Would recommend this place to everyone. Neat and clean located next to large mall...........
Best place in Vernon BC... more

Look for accommodations elsewhere

Hotel was overpriced and furnishings were tired, don't bother staying here. Beds were uncomfortable, lots of noise (hallway and road noise), rooms overall are in need of an update. Definitely not... more

Sorry - won't be returning

If you book this hotel through a discount online service, ask for an upgrade to your room to an inner courtyard room and maybe you'll get a queen bed and a decent sleep. Maybe it will be a 3 star... more

clean well managed
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bathrooms are small if you travel with 3 females.

isittisi

Good value for the money. Staff very friendly and helpful.Meals in the restaurant good value. Be aware that the portion are large, sharing is definitely a possibility for smaller appetites. Had good support from the front desk for my business requirements. Wi-Fi access and speed was acceptable.

We have stayed several times now, and like it very much. Always get a ground floor room as we are older and don't like stairs. Staff is excellent!!
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the space in the bathroom is a little crowded with the toilet so close to the door and where you get into the tub.

First time guest

Usually stay at Vernon Lodge but stayed here as it was close to our children and mom. Nice rooms that have been remodelled but hotel has some visible nicks and wear even though new paint has been added. Restaurant very good and free breakfast menu just right for us. Never used pool but this area needs a redo. Paint on... more

clean, friendly, good rate

Good value for money. My friend and I stayed there in their double room for one night. The breakfast was included and they also offered a discount for BCAA members.
Their rate was better than the other similar hotels we checked around the area.
Overall a good experience.

Liked the fact that one had either a patio or a balcony as we like to have the option of some fresh air. Even though our room faced the bar, we were unable to hear any noise. Also appreciated the pool and especially the hot tub - wonderful after a day on the road. The staff in the restaurant were very good and we enjoyed the complimentary breakfast. Actually all the staff were most helpful... more

Clean, friendly, good location

We were very pleased with our few days stay in July. We would definitely stay at Village Green again on our way thru Vernon.
When we arrived we did not have a microwave in our room but after we requested it, it was there very shortly.
We appreciated the breakfast that was offered with our stay - very tasty, healthy... more

Amazing pool; excellent comfort, facilities on site (restaurant, bar, swimming pool; large rooms); proximity to Kalamalkla Lake and Kal Beach. Vernon is a great half way point between Vancouver and Banff.
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En suite bathrooms were on the small side but that's nit picking as everything else was great.

beautiful decor , great restaurant and pub attached with top notch entertainment while I was staying there.

It had vacancies! A pool, hottub and continental breakfast
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Pricey for what the room had to offer

Clean rooms

Clean rooms. Very nice Lobby. The front desk staff was very friendly. Our room was on the first floor with no view and the patio doors opened onto the staff break area meaning we missed out on the beautiful courtyard. The fridge in our room started howling during the night. You do get a free Breakfast at the on site... more

Beds were very comfortable. Room was very clean. Housekeeping staff was very friendly.
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View from room was onto the atrium which was very nice from the lobby but from our room was just dirt and roots. A few flowers and it would have been beautiful.

overall appearance, easy parking, quick elevators,
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no room service after 11:00, not able to bring drinks from bar back to room. not able to order room service from the bar

Pleasant staff, clean comfortable room, nice pool facility, good pub and restaurant right on site.

Central location; exterior appears to have recently been renovated with
a new facade; appealing central courtyard with plants, grass etc
was $12 less per night than the new Holiday Inn down the road
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-Rude middle-aged man checked us in -the "newly renovated"
claims unfortunately didn't extend past the exterior facade and the
lobby -room was old, dated, dirty -hallways smelled odd and had... more

Pleasant and knowledgable staff, very clean, beautiful atrium garden.
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Noise from A/C unit on roof above our room was annoying.

Location Breakfast
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Slight musty smell in the the room (smoke??)

Excellent pet facilities
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Noisy. OK with earplugs

Friendly and Accommodating Staff Clean Facilities Internet Access
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Dog Barking at Midnight Loud People in the Hall way past 11 pm and at 5am

Breakfast included in our rate. Pub was nice, waitress was not very
attentive to us. Should have someone stay longer then 8pm for the pull
tab tickets. We missed them all 3 nights.
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6Am dog barking 4 doors down from us. Owner must of left the dog and the
dog barked for hours. Not a nice way to wake up to.Mentioned it to the
front desk when we left and they just said sorry and that was about... more

the restaurant
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thin walls between rooms

I loved sitting in the garden atrium reading, it is a beautiful and relaxing spot. My husband and i had been on our motorbike coming from Jasper, having the hot tub and pool was a god send to our sore aching bodies. The staff were friendly, helpful and knowledgeable. We would definitely stay with you again. The room rates were well below the price we would have paid to stay in such a beautiful... more

Hotel has a great housekeeping department! You would be hard pressed to
find even a little dust...good job!
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Room had 2 double beds, not Queens, being 6' does tend to mean my
feet tend to dangle over the edge....my own fault, didn't notice
until too late...I Guess I need to watch for this a bit closer.....bed
was still very comfortable.

Close to where we needed to be. Kind and friendly staff.
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Parking a bit crowded but still wasn't bad just a bit inconvenient.

hotel provided clean updated rooms, value breakfast was included in price -offered something for everyone with huge portions. Rooms were quiet despite being fully booked

Friendly and accommodating staff. Comfortable rooms (well maintained daily)with nice bedding and large tv. Lovely pond with beautiful flowers that wound through the courtyard outside our ground floor room. Great Hot Breakfast was included with a decent menu of 5 choices in restaurant. Many golf courses and lakes within half hour drive or less.

Restaurant was horrible...both service and food

The fountain garden The cleanliness The room layout with patio doors The restaurant in hotel The liquor store close by The staff were helpful and friendly
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The bass and drums from music in bar at midnight (kept my husband awake).

the pool, hot tub, clean rooms and friendly staff, and everything we needed was in walking distance.
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the square toilets

The swimming pool
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Having just driven up from Vancouver through snow. The attitude of the
reception women was appalling we were made to feel cheap because we had
a three night deal.Not given information about breakfast or given
vouchers. Stuck in a sub standard room with no opening window and
treated like a second class visitor to the hotel.Is this a true picture
of bc tourism?We had come a... more

Nice place , repeat visit however the concierge John,was not particularly welcoming nor friendly. Friendlier welcome would have put you up another notch.
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See above

the location and the decor of the main lobby
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restaurant

Pool was very nice. Beds were comfortable and clean.
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Noisy hotel bar and customers smoking outside our room prevented sleep all night, although children slept through it. Room walls did not prevent passage of most sounds and conversation.

Pet friendly- great fenced area for pets. Staff were all friendly.
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Need better sound proofing-Very noisy- people upstairs were banging a lot. There is a fairly large gap under the door which let sound into the room from the hall. There was a fair amount of traffic by my room because it was across from the door to the pool. So I could hear everyone coming and going.

It's a short drive to Silver Star ski resort (approx. 20km). It's right on the main road heading through town. They have a great sports bar with live music.

There are no comments available for this review

Great place to stay

My wife, my baby, my father-in-law and I stayed in a room at the Village Green hotel not long ago. I'd read some reviews mentioning that it looked a bit run down. This wasn't the case (at least in our room). It's apparent that they'd done some remodeling and minor renovations recently. The staff was courteous and knowledgeable (I asked for directions to a seniors complex across town and... more

Not much the almost free breakfast was ok
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The front desk staff was not friendly at all and they definitely don't believe the customer is right

Service was very good, price was right, room very comfortable

Convenient
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Not only having taken a credit card reading but to add $100 per-
pay on top of room charge. Why? Annoying. Isn't a cc worth
anything any more?

Location

Service left a lot to be desired, especially the coffee shop at
breakfast.

Perfect location Friendly staff Has a restaurant and Swimming pool Close to shopping center.
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Little bit noisy rooms

Clean and friendly.

Everything was fine
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there were no queen size beds in the double rooms only double

Close to shops
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We got put in a room near the pub and jam night was loud

It was quiet and clean. We particularly enjoyed swimming in the pool.The food at the restaurant was very good. Close to shopping at the mall plus Starbucks!

That it is being updated outside and in. The facade is so dated, even painting it, which has happened, can't hide the old girl. At any rate the rooms, restaurant and court yard are fine. The pool needs to be updated or dliminated altogether.
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Not very sound proof. See comments above re: pool, facade.

The pub was excellent food and entertainment---had a halloween party and
there was two bands
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Under renovations---the roof leaked into the resturant which really isnt
a big deal but one of the construction staff was extremely rude---guess
he didnt like being called in on a sunday---mentioned to the desk staff
how rude he was

The price was great allowing our kids to stay for free, also the free
breakfast was very helpful on the pocket book

The food was below average. They had some kind of Group function which carried down our hall with late loud talking. I request a quiet room. Starch/Scratchy sheets

An adequate hotel but definitely showing its age. The price and location were great but the rooms and hallways could use some upgrades (worn faded carpet, dingy stucco walls and ceiling, old fixtures and furniture). The restaurant was also closed due to renovations.

Conviently located in downtown Vernon. Hotel is "tired" and needs to be updated but is a good value for the money. Restaurant was under construction and not available. The staff in the lounge left a lot to be desired from a service standpoint. Hotel staff were pleasant and helpful. Do not get a room on the 27th Avenue side of the hotel because it is very noisy from the traffic.

We were located on the main floor with sliding doors opening up onto the court yard. I was very nice to wake every morning and sit outside with a cup of complimentary coffee enjoying the fountains and the serenity. That was totally worth the cost of the room. I would also note that the front end clerk that I dealt with was absolutely wonderful. I would recommend that they go non smoking in the... more

Some confusion with our reservations... We did not get the room we requested, were given a smoking room. But, the hotel manager was kind enough to adjust that for us and she set us up with a cot for our daughter and a fridge in our room. The staff at Skoosh were quick to get back to us about our reservation concerns. I would use this service again.