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4.5 stars 29 reviews

U-haul Moving & Storage Of Kitchener

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144 Charles St W
Kitchener, ON  N2G 1H7

(519) 744-5227

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What the community has to say about U-haul Moving & Storage Of Kitchener

Information from the business
English
June 02, 2013

Specialties

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box storage & moving pods; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

History

Established in 1945

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was... more

Brought to you by yelp

May 11, 2010

Your moving and storage resource.

Brought to you by n49

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Other Reviews from the web
English
4.5 star rating
March 28, 2013

Everything was fine except one really nasty employee (woman) who was very ignorant to myself and my father. Everything else was fine but not sure Id would recomend your place to anyone. Istead of her being repremanded for being rude to us (she was in the wrong) I was told to calm down by a man there and I really didn't appreciate it. The woman who actually took my order was wonderful. Thank god... more

Brought to you by uhaul

4.5 star rating
March 26, 2013

Truck was very clean, staff were excellent and all expectations were met.
Thanks.

Brought to you by uhaul

4.5 star rating
March 25, 2013

One of the best locations I dealt with. They are specialized uHaul location, not some random store with few trucks in the parking lot... They helped me debug my electrical problem with my car too (for trailer purposes)... Great service. I have few closer locations to my house, but don't mind the drive... the service is well worth it.

Brought to you by uhaul

4.5 star rating
March 24, 2013

My experience with your cargo van rental was great -from the customer service staff to the van itself! Thanks for your interest in my views!

Brought to you by uhaul

4.5 star rating
March 21, 2013

Everything was excellent.

Brought to you by uhaul

4.5 star rating
March 20, 2013

The person on the phone was very helpful, prompt, and courteous when I booked the rental. The U-Haul website was easy to use to update the rental. The staff was also helpful, courteous and professional when I picked up and dropped off the truck. The truck was in good condition. It was a very positive experience. This has been a very emotional move for me, and it was comforting that one... more

Brought to you by uhaul

4.5 star rating
March 18, 2013

This facility needs more customer parking for leaving their vechicles when renting and it would be better if there was more spaces.

Brought to you by uhaul

4.5 star rating
March 17, 2013

the truck engine was terrible, had 26 f one but everything else was ok

Brought to you by uhaul

4.5 star rating
March 17, 2013

The service I received at this location was excellent. I arrived on a busy Sunday morning, and the young gentlemen running the store did a very efficient job of processing my rental as well as those of the other customers. The truck I rented was new and ran very smoothly. I had no problems at the drop off location. Overall, this was a very good rental experience, and I would recommend this... more

Brought to you by uhaul

4.5 star rating
March 17, 2013

The staff was always helpful. no issues.

Brought to you by uhaul

4.5 star rating
March 17, 2013

I have used this rental facility a few times lately and it has been excellent. The people are great, they get you in and out quickly.

Brought to you by uhaul

4.5 star rating
March 17, 2013

Nice friendly service . A1

Brought to you by uhaul

4.5 star rating
March 16, 2013

We were very happy with the service and the hours of service your company provided, and we will use your service again. If you were to change anything maybe you would consider a wooden floor. The metal floor was slippery. The employees we I dealt with are truly an asset to your location and business.

Brought to you by uhaul

4.5 star rating
March 16, 2013

I have rented uhaul trailers before and have never experienced the service I received at this location. I did think it was a bit unprofessional that when the person came to hook up the trailer he was smoking. I am a non-smoker and 5 months pregnant so normally people do not smoke around me, however, even with that in every other aspect the person I picked up the trailer was amazing and when I... more

Brought to you by uhaul

4.5 star rating
March 15, 2013

Everything went according to plan and the whole experience was easy. Would use this service again if needed.

Brought to you by uhaul

4.5 star rating
March 14, 2013

Just keep on doing what you are doing, as it works well, why change a good thing. Thanks.

Brought to you by uhaul

4.5 star rating
March 14, 2013

Great job

Brought to you by uhaul

4.5 star rating
March 12, 2013

nothing, the sevice was perfect. many thanks to the lady who first help'd us to the manger who was there when we returned the truck

Brought to you by uhaul

4.5 star rating
March 11, 2013

Do a more thorough job of cleaning snow and ice. My Toyota Yaris had difficulty maneuvering safely over mounds of ice in parking lot.

Brought to you by uhaul

4.5 star rating
March 09, 2013

I was pleased with the service , and the people handling
my request were really great.. This was my second order for a truck in two weeks.

Brought to you by uhaul

4.5 star rating
March 09, 2013

clean the truck in side the box

Brought to you by uhaul

4.5 star rating
March 08, 2013

I'll be back.

Brought to you by uhaul

4.5 star rating
March 08, 2013

Great friendly service

Brought to you by uhaul

4.5 star rating
March 03, 2013

Truck felt slightly rickety

Brought to you by uhaul

4.5 star rating
March 03, 2013

Nothing at all - service was perfect! Lower rates are of course always desired, though.

Brought to you by uhaul

4.5 star rating
March 02, 2013

I can not think of a thing. The staff were friendly, helpful and courteous. I have rented at this location at least 10 or 12 times in the past 10 years. I shall continue to when needed.

Brought to you by uhaul

4.5 star rating
March 02, 2013

They were very courtious, and very efficent, we were in and out with our rental very fast with the same great service returning. They had lots og moving options. I have now used U haul 3 times in the last 6 months and had great experience.

Brought to you by uhaul

4.5 star rating
March 01, 2013

I was impressed by how quick and easy it was, price was good, staff helpful, easy check in and out - like the recycled denim packing pads too

Brought to you by uhaul

4.5 star rating
February 28, 2013

Helpful people, efficient and knowledgeable

Brought to you by uhaul

Incompetent drivers...
May 09, 2010

I recently rented a cube van from these guys, and let me just say, I am far too incompetent to drive a cube van. I was all over the road, not knowing which lane I was in. I will not rent from this location again.

Brought to you by n49

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