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3.5 stars 167 reviews

Travelodge Ottawa East

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1486 Innes Rd
Ottawa, ON  K1B 3V5

(613) 745-1133

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What the community has to say about Travelodge Ottawa East

Information from the business
English
April 19, 2013

Off Highway 417 - 7 minutes to Downtown - Free Parking with Oversize Vehicle Lot - Salt Water Pool - Broadway Bar & Grill - Free Hi Speed Internet - Free Local Calls - Closest Hotel to Orleans

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Other Reviews from the web
English
3.5 star rating
Hotel was easy to access.
December 07, 2014

We really enjoyed our dinner at their restaurant and the staff were very friendly.

Brought to you by expedia

3.5 star rating
Close to all areas. Close to the exit
October 27, 2014

Rooms aren't very sound proof, so try not to play too loud ;). Overall it was good. Staff was friendly and helpful and didn't Rush u off

Brought to you by expedia

3.5 star rating
Nice hotel, close to everything
October 08, 2014

Okay for the price. Best in the area. Have stayed hear several times and always consistent.

Brought to you by expedia

3.5 star rating
great experience with my dog
October 07, 2014

Gave me a care package for the dog of biscuits & doggy doo bags in a bone shaped dispenser now I have one for the regular lead as well as the extendalead. Door cards didn't work initially but they fixed them immediately, & the bathroom sink didn't drain properly, otherwise a good stay. They told me the extra per night charge for the dog was only $10 not $15 that Expedia charged.

Brought to you by expedia

3.5 star rating
OK hotel
September 22, 2014

Good price , clean and comfortable recommend it to everyone... more

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3.5 star rating
Wheelchair guest
September 22, 2014

We'll return. The restaurant across the driveway is excellent for breakfast,

Brought to you by expedia

3.5 star rating
Travelodge East was ok
September 13, 2014

this hotel was/is being renovated and not all rooms are done yet. The bed was comfortable. The room was not vacuumed well. The bathroom was clean. I had to walk a bit to get there from the bus stop. There are chain restaurants around for a quick and light meal.

Brought to you by expedia

3.5 star rating
Travelodge Ottawa East
September 09, 2014

Pleasant stay, good price

Brought to you by expedia

3.5 star rating
nice close to restaurant/cosco/shopping
September 07, 2014

experience was great/would like to see change in the way they check to see if still in room in the morning

Brought to you by expedia

3.5 star rating
Décevante!
September 06, 2014

Aucun personnel bilingue même pas pour nous dire au moins bonjour !

Brought to you by expedia

3.5 star rating
Beau, bon, pas cher
September 03, 2014

Rapport qualité prix excellent. Ce n'est pas le plus bel hotel visité, mais c'est bien. Piscine froide pour les enfants. Parfois difficile de se faire servir en francais.

Brought to you by expedia

3.5 star rating
Generally recommended
August 25, 2014

First time Expedia user. Booked a double queen for 2 adults and 2 kids. When I arrived they said they didn't have any rooms with 2 beds! Wha-wha-what?!? It worked out that we got 2 singles rooms side by side for same price, but the "what if" was a bit unsettling as we arrived at10 at night. Otherwise staff was nice and it worked out.

Brought to you by expedia

3.5 star rating
Bon hôtel bon prix
August 25, 2014

Très bon hôtel et bien situé. Chambre petite mais propre avec piscine bien entretenue. J'y retournerais sans hésitation.

Brought to you by expedia

3.5 star rating
A hotel of convenience
August 17, 2014

The hotel is located very close to all the convenience and services one would require during ones stay e.g restaurant,shopping malls, gas stations, Retail stores.The staff,including the cleaning staff,were very welcoming,friendly and accommodating. Entering the hotel after hours requires to ringing for entering the premises but the delay is minimal. Avery comfortablel and an economical place to... more

Brought to you by expedia

3.5 star rating
Functional, basic hotel
August 13, 2014

Visiting family and needed somewhere close. We left our room in the morning and didn't return until late at night. This room met our needs. Family members familiar with the hotel said the restaurant served a good breakfast, but we didn't need it. Overall, a little worn but clean and the staff were friendly.

Brought to you by expedia

3.5 star rating
convenient location to tourist attractions
August 11, 2014

Counter staff (Steve) extremely helpful with directions to attractions and shopping. The bed was a little small and too hard for our liking but the room was clean and comfortable. The indoor swimming pool was fantastic, clean and lots of extra towels were provided pool-side.

Brought to you by expedia

3.5 star rating
Small rooms
August 09, 2014

Rooms were very small , sometimes the towels smelt of smoke. The doors closed very loudly. The TV would cut out every once in a while. The bed was not very comfortable

Brought to you by expedia

3.5 star rating
August 09, 2014

Air climatisé très bruyant

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3.5 star rating
August 08, 2014

Qualité prix, OK

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3.5 star rating
not suitable for family
August 07, 2014

a room with tight space and a smell on pillow. Personally, I donot recommend it for a family to stay here.

Brought to you by expedia

3.5 star rating
The good and the bad
August 07, 2014

When we got to the hotel at 5:30pm we arrived to find out that the room was not ready yet. To help with the wait we were given a voucher to the restaurant. We had booked one of their few king bed rooms and upon entering the room one could see why they only a few. It was wall to wall to wall bed. Clearly this room was not designed for anything bigger than a queen and even that is a stretch. The... more

Brought to you by expedia

3.5 star rating
Great Location - Close to Highway and St Laurent
August 06, 2014

Hotel was nice. Didn't like the garbage can at the front entrance overflowing with garbage on the ground around it....not a good first impression. Location was perfect for us, right along the highway.

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3.5 star rating
Basic setting.
August 05, 2014

Nice central location. Everything is within a short 5 to 10 minute drive away.

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3.5 star rating
Average Motel
August 03, 2014

Experience O.K. What can I add - we needed a bed because our relative was ill - this was the purpose of our visit to Ottawa.

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3.5 star rating
Very nice. Close to everyone we were visiting.
July 28, 2014

Love the hotel. They accept dogs with no problem. We always go there when visiting our son in Ottawa.

Brought to you by expedia

3.5 star rating
Preferred hotel to stay at anytime visiting Ottawa
July 12, 2014

Staff very pleasant and were dealing with group arrivals/departures every single time I was by the front desk. Pool lots of fun - lots of towels, beach balls The only thing which wasn't absolutely ideal was how late I could check in -- but understand this was in order to keep the three rooms we had on the same floor for each access back and forth. Rooms always great. Everything works, lots of... more

Brought to you by expedia

3.5 star rating
Moving Vacation
July 06, 2014

My husband and I booked this hotel as it was the cheapeast option we could find but still be within minutes of downtown Ottawa. The location is directly off the highway, so late at night when you're very tired it will be very easy to find. There is a bar, Broadway Bar, connected to the Travelodge and we found it very satisfactory as well. The Travelodge has a pool, is pet friendly and the rooms... more

Brought to you by orbitz

3.5 star rating
Excellent week
July 04, 2014

It was an excellent week, great location and easy access to the highway. The only negative thing about the room was the air conditioning wasn't working properly.

Brought to you by expedia

3.5 star rating
Two nights stay
July 03, 2014

I liked it a lot. Rooms are clean. Internet connection in our room had problem. They said technician will call and so he did. But he said the signal is too weak to reach our room. We we didn't have wifi.

Brought to you by expedia

3.5 star rating
The suite are small
July 03, 2014

We had problems with that electronic key's door, We spent a lot time trying to open that door. Another things the mosquitos were very annoying during our time there

Brought to you by expedia

3.5 star rating
Good hotel for the price
July 01, 2014

Great place and location - right off the highway with near by restaurants. Would stay here again!

Brought to you by orbitz

3.5 star rating
Hotel is nice
June 30, 2014

This hotel we have stayed at twice, but it doesn't offer any kind of breakfast. As we were there visiting family we went to their place to eat. Staff was okay and helpful. Not all the rooms have fridges and microwaves.

Brought to you by expedia

3.5 star rating
Free Parking
June 29, 2014

I have stayed here before when on business in Ottawa. The rooms are small and the hotel is no frills. However, it is close to downtown, there is plenty of free, spacious parking which is great for our oversized vehical. Despite the fact that this is an older hotel, it is kept clean and everything in our room worked.

Brought to you by expedia

3.5 star rating
Very good service
June 24, 2014

It was good

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3.5 star rating
accessibility
June 18, 2014

the bathroom has grab bars but it does not have a roll-in shower for wheel chair users. Therefore it is not 100 percent accessible.

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3.5 star rating
location
June 17, 2014

good location off highway,,,,close to downtown without traffic. Bathroom had mold. staff friendly and helpful, close to restaurants

Brought to you by orbitz

3.5 star rating
Smokers hotel
June 16, 2014

We expected the room would have a lingering smokey smell after all it was a smoking room ! We weren't disappointed. The bathroom was not very clean,the bat mat in the tub had seen better days ,not to mention the tub it self seemed to have chips in it .We were pleased to find a mini fridge and microwave in the room .

Brought to you by expedia

3.5 star rating
Conveniently located; close to the landmarks
June 15, 2014

We were very happy and really comfortable, we got a late check out and the room was very comfortable, clean hotel and staff were very helpful

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3.5 star rating
Costs more than it should be.
June 04, 2014

Costs more than it should be.

Brought to you by expedia

3.5 star rating
smoking room
June 03, 2014

smoking room with expedia....eurk! Personnal was very good. nice swimming pool.

Brought to you by expedia

3.5 star rating
Rundown
June 01, 2014

This hotel is trying and I can see that as they have updated their lobby. However, the guest rooms are nothing to get excited about. The comforters are very old and have stains, the bed sheets made me feel itchy and my room was run down. Toilet, sink and tub colours were different and the heat did not work. My... more

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3.5 star rating
not bad
June 01, 2014

I liked that management consented to send me my cell phone charger that I left in the room by regular post instead of courier which is their policy. I really appreciated that.
the room was very small. The bathroom had nothing for me to hang a towel, the towels were always folded and stored, so the towel had to hang... more

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3.5 star rating
Great for the price
June 01, 2014

We visited Ottawa on the may 24th long weekend and sight unscene booked this hotel for 2 nights....the price was great! The rooms are dated but ,the really important stuff ,like bed and bed linen were of a very good quality ( considering what we paid). Everthing we needed was provided,houeskeeping was spot on and the whole hotel was spotless.They... more

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3.5 star rating
May 26, 2014

I only stayed for one night . The room was clean but the Air Contionning was very noisy.

Brought to you by expedia

3.5 star rating
comfortable and clean
May 26, 2014

I love that I had a real coffee maker, microwave and fridge not to mention free wi-fi and a comfortable bed. My only complaint is the out dated air conditioner that barely worked and was very loud. Thank goodness I sleep with ear plugs.

Brought to you by expedia

3.5 star rating
Bon service, chambres ordinaires
May 26, 2014

Excellent service et accueil, les employés de la réception nous ont donné de bonnes indications et suggestions autant pour les déplacements que pour le restaurant. Les chambres sont d'une bonne grandeur et les lits étaient confortables. Par contre, l'araignée écrasée sur le mur n'a pas donné le plus bel effet lorsque nous sommes entrés dans la chambre. L'insonorisation des chambres n'est pas... more

Brought to you by expedia

3.5 star rating
May 24 Weekend stay
May 25, 2014

Pleasant enough. Hotel starting to looked worn out!!! Had noisy neighbours Sunday night. Left their dog in room and poor little thing cried whole time they were out for dinner. Also some people forget that they may just be coming in but others are asleep and they should not speak loudly in the halls

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3.5 star rating
May 21, 2014

Very good!

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3.5 star rating
Good Hotel
May 20, 2014

If you need one hotel with good accommodations and great price this is the one for you.

Brought to you by expedia

3.5 star rating
Met my needs!
May 12, 2014

Hotel was as expected. Generally satisfied all around. I was surprised by the bed .. very comfortable. Would definitely consider staying again.

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3.5 star rating
A Yearly Favourite
May 11, 2014

We have been coming to this Travelodge for a couple of years now, to celebrate our anniversaries. This visit, our room was not ready when we arrived to check in so we were given a food voucher for the hotel's restaurant, "Broadway Bar and Grill". My wife and I both enjoyed the restaurant. When we could check in, our room was excellent.

Brought to you by expedia

3.5 star rating
May 06, 2014

Ce que nous n'avons pas aimé, mais pas du tout, c'est qu'on nous a dit qu'on s'était enregistré sur internet alors que c'était faux et qu'on avait retiré le montant du paiement sur Visa à l'avance (avant le séjour et non pas comme on le fait habituellement au départ de l'hôtel, après le séjour). Je me suis enregistrée par téléphone pour éviter de payer à l'avance (ayant vérifié auparavant sur... more

Brought to you by expedia

3.5 star rating
no complaints
May 05, 2014

I stayed 3 uneventful nights. The staff was friendly and helpful and the adjoining restaurant makes this location very attractive. Seconds from the highway also makes it easy to travel if you have access to a car.

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3.5 star rating
May 02, 2014

Personne ne parle français! Pas de dejeuner mais très bien situé pres de tous!

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3.5 star rating
April 28, 2014

Nice location with free parking, pleasing staff and had a pleasant stay... good Internet connection.

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3.5 star rating
April 27, 2014

Bonne valeur. Bien situé près des commerces. Beaucoup de bruit le soir a cause des autobus qui arivent et repartent.

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3.5 star rating
Family-Pet Friendly
April 18, 2014

A clean, comfortable, family and pet-friendly hotel with easy hwy access. Close to wonderful restaurants and stores within easy walking distance. Hotel staff go out of their way to answer any questions. Nice pool, great parking.

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3.5 star rating
Everything was good
March 27, 2014

All was well i use this hotel each time I am in the area.
I did not have any problems at all, and will use it again in the near future.

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February 23, 2014

Though this hotel is about 3 miles form Ottawa's city center, it was actually a good place to stay. There isn't much around it, but we had a car with us, so that really wasn't a problem. Despite the fact that we arrived at 3 AM, the staff was very nice to us. It is a quiet place (both hotel and the area around it) with very nice people. The rooms were very clean and parking is free.

Unique... more

Brought to you by virtualtourist

3.5 star rating
Excellent hotel and staff
February 11, 2014

I have stayed in this hotel a couple of times and the staff are so helpful, accommodating, quick to address any issues that come up, and willing to help in any way they can. They found me the least expensive room rate after I continued my stay after first booking on Expedia, and they were gracious to allow me an... more

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3.5 star rating
Wouldn't stay here again
February 08, 2014

This hotel was outdated. The rooms were dinghy and small. Our shower did not work and the wifi did not work either. Beds were terribly uncomfortable. Overall I would not recommend staying at this hotel.

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3.5 star rating
Good room with basic services
February 08, 2014

The room is clean and comfortable. It is everything you need for an overnight stay while on business. The most unfortunate part is that it is a regular haunt for teams travelling in and around Ottawa and this leads to noisy guests until late into the night. So you take your chances.

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3.5 star rating
Okay for a place to sleep
November 09, 2013

The hotel was okay with a couple of exceptions:The pillows were lumpy and the room could have used a sofa instead of a chair where you couldn't recline. It was hard and straight.Channel selection on the TV was limited for someone who doesn't speak French.The bathroom had a new sink and vanity but it was too tight against the toilet which really needed replacing. All the fixtures were white yet... more

Brought to you by orbitz

3.5 star rating
November 05, 2013

Two stars at best - if you can get it for sub $80/night

Pro
-friendly staff
-near major highway
-descent lighting
Cons
-dated
-poor repair in bathroom (damaged cracked caulking in tub)
-small rooms
-institutional yellow paint
-loud hallway noise

if you just need a place to sleep for sub $80 you may have found your hotel, if you are planning on doing anything other than sleeping and... more

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3.5 star rating
Not bad, not great
October 24, 2013

Limited parking. Rooms on the smaller side. No fridge or microwave. Mattress was very hard and uncomfortable. Very close to the highway and easy to find.

Brought to you by orbitz

3.5 star rating
Weekend stay
October 22, 2013

Stayed with my daughter's basketball team. The hotel rooms are extremely outdated! Staff excellent!

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3.5 star rating
Stay there any times on business. Excellent licenced
October 19, 2013

Stay there any times on business. Excellent licenced restaurant. Helpful and outgoing staff. Conventiently close to major highway (417) and near other malls and shopping centres. Lots of parking for cars and larger vehicles.

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3.5 star rating
Chemin Innes
October 06, 2013

The hotel is quite close to the family members I wish to visit. It is not luxurious by any means, but has everything I need and the staff is always pleasant.

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3.5 star rating
travel lodge is a great place to stay,convenient, many
September 15, 2013

travel lodge is a great place to stay,convenient, many local places to eat and
at least for me close to where I had to do my training

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3.5 star rating
good hotel
September 07, 2013

We spent one night there.The hotel is easily accessible from the highway.The staff was correct with us.The pool was closed due to some renovation works,an DCC this is a pity.The room was comfortable and with a good bed.It would be nice if they add a fridge in the rooms.

Brought to you by orbitz

3.5 star rating
Hotel under renovation
August 27, 2013

We had a leak in washroom from the room above, but since hotel was full there was no other rooms to move us to. Staff responded pretty quickly but water dripped for hours from overflowed shower above and it looked like ceiling was going to collapse at any time. Staff offered one free breakfast only.

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3.5 star rating
Ok
August 25, 2013

there was not fridge and the hotel was under renovation, so no king room and pool... besides that a very good service

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3.5 star rating
August 23, 2013

to have a small fridge and micowave in the hotel room

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3.5 star rating
August 18, 2013

Propreté

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3.5 star rating
August 16, 2013

easy to find
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no refrigerator, no microwave

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3.5 star rating
August 16, 2013

The staff were extra helpful, and I found the room very comfortable. The Wi-Fi in the room was steady and strong which is important for a business traveler. This location is convenient and fairly close to the airport.

Brought to you by booking

3.5 star rating
fine hotel
August 15, 2013

I booked my stay through hotwire secret hotel deal.The hotel itself is bit out of the way,but there are few shops,and places with food around.There is also a bus stop nearby.
Staff was pleasant and accomodating.Early check in wasn't an issue.
Room was small,but had fridge and microwave.Bed was comfortable,andI slept very well there.

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3.5 star rating
August 12, 2013

Pour nos besoins , l'hôtel était très bien situé.
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Dommage que la piscine était fermée pour rénovation.

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3.5 star rating
Ottawa Visit
August 12, 2013

We have stayed at this Travelodge many times over the years. I was concerned when I read some of the previous reviews. Yes, the Pool is not available, however, that didn't matter to us. The rooms were clean, quiet, good bed, staff were pleasant and efficient.They have a wonderful restaurant that serves great food and especially great breakfasts just out... more

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3.5 star rating
August 11, 2013

Location
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Obnoxiously loud AC

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3.5 star rating
The last time I would stay in travelodge
August 07, 2013

We stayed here for two nights. Checkin took 30 minutes. Frustrated already , we went to the alloted room only to see that it was never cleaned !!! There was nobody out there to clean the rooms.. That's what the receptionist told us. Then he put us in another room ! It was the worst experience !!

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3.5 star rating
August 06, 2013

La piscine était hors d usage. Notre réservation n avait pas été enregistré malgré la confirmation reçue.

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3.5 star rating
It's a room
August 06, 2013

I needed a place to sleep while working in Ottawa for two weeks. This is not a 5-star, but it's not a dump either. It is close to amenities and the Broadways Bar and Grill was real convenient for both breakfast and supper. The staff was always friendly. On one night, I had some noisy neighbors and the manager kicked... more

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3.5 star rating
out dated, small rooms
August 05, 2013

We had helpful staff at check in, selecting a room where we could be near our vehicles. The TV didn't work at first and didn't get many stations, the rooms were kind of old and dingy and in need of some work. OK in a pinch. The hotel is close to highway and a gas station/tim hortons.

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3.5 star rating
Will not Stay Here Again
August 05, 2013

Let's start with the semi pros that may be with this hotel: great front desk service and over the phone assistance.
> Close to the highways
> Gas station with a Timmy's right inside.
>Restaurants and shopping nearby
The cons:
> poor bathrooms - ours had mold starting to grow on caulking in the tub, the tub itself looked old... more

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3.5 star rating
July 29, 2013

Convenient; staff provided type of room requested.
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Pool being renovated; poor wireless connection, speed and quality; one non-functional electrical outlet.

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3.5 star rating
Do not use anything electric in the room
July 28, 2013

It is a serious problem of electricity, burned two of our electrical equipment. The pool is disabled for months and still have advertisements that have pool. The air conditioning is very old and does not work well.

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3.5 star rating
July 26, 2013

la piscine n'était pas fonctionnel

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3.5 star rating
July 22, 2013

La piscine était vide, elle était fermé pour entretient

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3.5 star rating
July 18, 2013

Price Cleanliness Friendly staff Location
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Nothing. Everything was great

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3.5 star rating
great location,friendly staff,& inexpensive
July 16, 2013

value for money is excellent here, its not a luxury hotel by any stretch of the imagination, but for less then $100 I got a reasonably appointed, clean room 10 mins from downtown Ottawa. great place for families as it is close to the science center.
my only complaint would be that the pool was closed during my visit

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3.5 star rating
July 15, 2013

Many restaurents near by
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The pool was not fonctionning

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3.5 star rating
July 14, 2013

Les chambres fumeur ne devraient plus exister !

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3.5 star rating
July 13, 2013

No fridge in room and 1 ise mchine to service whole hotel, so of course the ice was empty at 7 pm

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3.5 star rating
July 12, 2013

L'accueil et la propreté ainsi que l'emplacement
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Pas de petit déjeuner ainsi que pas d'organisation d'activités de visite de la ville (billets non disponible au comptoir etc...)

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3.5 star rating
below average
July 12, 2013

Needs renovations badly! There was no fridge in the room as advertise, ice machine was not working. The bathroom had sever water damage and the ceiling fan was not working properly. The walls need plaster and paint. We felt like we were in an old motel by the side of the road. We ask to change room, but apparently they... more

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3.5 star rating
July 09, 2013

Check-in and check-out fast & efficient. Location excellent, guick access to Ottawa.

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3.5 star rating
July 07, 2013

travelodge a ottawa a recommender ns. avons tres apprecier. ns y retournerons.

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3.5 star rating
Ok but nothing special
July 02, 2013

The hotel has a good location because it's close to downtown but you'll only get there by car so I asked the guy at the reception if he could suggest a parking for me. He did recommend parking at the convention center and when i asked how much it would cost he told me about $10. Well, it cost me... more

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3.5 star rating
June 26, 2013

J'ai apprécié la propreté. J'aurais voulu être informé en avance que les jeux vidéos étaient payants. C'est le seul inconvénient.

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3.5 star rating
June 24, 2013

Location is good
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I want to change room because I have allergy with cigarette by mistake I
rented cigarettes when I asked to another room thy didn't give me
the same room thy gave me smaller room

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3.5 star rating
June 24, 2013

The staff is great and facilities very clean but one of the rooms they say is a Queen is NOT a Queen and it's 3 times I tell them!!!

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3.5 star rating
June 20, 2013

Good location
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Nothing

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3.5 star rating
Small rooms with only the basics but nice tv but very average bed. Some mold in bathroom. Very weak AC
June 20, 2013

Stayed here twice in the last couple of weeks and mixed bag when it comes to customer service.
Some staff were nice while others were terrible.
Pool closed but nothing great anyways.
1st week the bed was not very good.
This time it was better but coffee maker missing parts

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3.5 star rating
Good room for the value
June 18, 2013

Good room for the value. Bit dated but okay. Pool was out of service at time. Had to have the electronic key reset a couple times. Had to swipe anywhere from 10-20 times to open door. Frustrating for customers. Electronic lock broken to rear outside door. Not very secure.

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3.5 star rating
June 17, 2013

J'ai tout aimé, l'accueil, la propreté, la proximité avec le centre ville d'Ottawa et le prix raisonnable. Endroit tranquille.merci !

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3.5 star rating
Travel Lodge Ottawa
June 17, 2013

The service was good and I enjoyed my stay. The staff was helpful

Brought to you by orbitz

3.5 star rating
June 13, 2013

Location Comfortable Affordable
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Front desk staff were not friendly....just efficient.

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3.5 star rating
June 11, 2013

Staff very helpful.
Premises very clean.
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Lack of continental breakfast,considering rate plus no discount
for seniors.

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3.5 star rating
June 10, 2013

Services
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Nothing

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3.5 star rating
June 06, 2013

I arrived and got checked in within minutes and got my room. Friendly staff.Location was great; parking was available.
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Room was clean but the carpet was very smelly.I had to spray my room freshner every time I entered the room.

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3.5 star rating
June 05, 2013

Laundry, Close to city, restaurant in front of entry
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Air conditionning noisy, Swimming pool refection not mentionned before

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3.5 star rating
June 04, 2013

Restaurant close to the hotel is good.
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Smoking rooms should not exist anymore, even for smoking person it's
difficult to breathe in these rooms. Location is acceptable if you have
a car. Swimming pool did not work, this info was not available on
booking.com

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3.5 star rating
June 02, 2013

Comfortable and clean. Price quite reasonable. Staff was very helpful and supportive.
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TV picture quality was poor. Also, very difficult to find TV programming and then select it. Forced me to go back to Menu for some reason.

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3.5 star rating
June 02, 2013

no pool as advertised problem with door locks, other guests smoking dope. air con not working the greatest.

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3.5 star rating
May 30, 2013

l'acceuil
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j'avais demandé non-fumeur et on m'a mis dans une chambre fumeur. J'ai réservé pour la piscine (entrainnement du matin) et la piscine était hors d'usage.

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3.5 star rating
May 29, 2013

Your rates and location were good. Room was clean. Laundry on site was wonderful!
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Beds weren't comfy, bathtub was stained beyond repair, room door was extremely hard to open! Rm#310

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3.5 star rating
May 29, 2013

De ligging van het motel. Makkelijk te vinden. Direct naast de highway. Restaurant aan de overkant van de voordeur. Goed eten, gezellige bar en ontbijt was ook erg lekker
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Geen koelkast op de kamer.

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3.5 star rating
May 29, 2013

emplacement pour le marathon ottawa 2013 près du centre-ville...prix raisonnable.. près des restaurants, tim horton, dépanneur.. endroit propre
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la piscine était en rénovation...piscine fermée... dans les chambres..pas de café (sachet de café pour la cafetière)...four micro-onde serait pratique dans toutes les chambres..

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3.5 star rating
May 28, 2013

Chambre fumeur, tout est réserve . En 2013 cela devrait plus exister. Trop cher pour ce que c'est . Piscine non fonctionnel Aucune chance que je retourne la . Nous étions la pour le marathon, une chance seulement pour dormir et dans plus

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3.5 star rating
May 27, 2013

Il y avait beaucoup de serviettes et c'était très propre.
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Ça sentait la fumée dans la chambre (qui était «fumeur») alors que nous ne sommes pas fumeurs, mais il n'y avait pas d'autres chambres disponibles... (Vous ne pouvez pas rien y changer.) Il n'y a pas de restaurant ni de machines distributrices dans l'hôtel, sauf le petit réfrigérateur dans la chambre, qui était bien avec les... more

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3.5 star rating
May 26, 2013

For the cost the facility was certainly good value. Room amenities (hook-ups, TV, coffee maker) well very well set up.
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Staff didn't seem very attentive or observant - no bell on counter to ring let anyone know were waiting. It was pouring rain and I attempted to get in through a back end door (after I had been registered), but was NO ACCESS..!! Then got totally drenched by time able to... more

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3.5 star rating
May 26, 2013

Qu'il reste encore aujourd'hui des chambres fumeurs. L'odeur est imprégnée dans la chambre au complet. C'est le plus gros point négatif!

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3.5 star rating
May 25, 2013

I booked double bed in a one room for my kids they give me seperate two rooms and I booked four days ago so it was inconvinint

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3.5 star rating
May 25, 2013

Location was suitable for out purposes
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- Very dated: carpets needs replacing
- not good value for the money: could have stayed at econolodge for less and would have been same experience - pool was out of order and not told this until after booking - for the price a fridge should have been included - overpriced for the experience - had we paid less, then I would have expected less

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3.5 star rating
May 22, 2013

Everything is so clean and the staff is very friendly and helpful!
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One little thing…the pillows in the bedroom!

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3.5 star rating
May 22, 2013

Sehr freundliches Personal, Zimmer okay, alles in allem ein gutes hotel in stadtnähe

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3.5 star rating
May 19, 2013

convenient, clean, simple, professional, easy to get to
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nothing it was a good experience

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3.5 star rating
A fine hotel
May 11, 2013

This hotel was fine. Yes, it is outdated and could use some updating but it was clean. Every web page I checked for this hotel stated the pool was closed...not sure how some people missed that. I didn't care about the pool as this was a place to rest my head for 8 hours. I did not use the restaurant... more

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3.5 star rating
Pool closed, outdated
April 19, 2013

We are currently here. First thing we noticed was that the pool is closed for maintenance, which would have been nice to know before booking with our two kids who brought their bathing suits looking forward to go swimming! No apology or anything when asked at the front desk about it. The rooms aren't too bad, but quite outdated. We... more

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3.5 star rating
April 05, 2013

Comfortable enough. Tub was not very clean. Excellent Bar & Grill very close by. Rate was reasonable. We arrived early by a couple of hours and we were able to use our room.

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3.5 star rating
April 05, 2013

Love this place because it is cheap and has a pool

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3.5 star rating
location and food
March 26, 2013

A SURPRISING bar that Was excellent And So Convenient. A Gas Station Helps. Minutes to St Lawrence Shopping Center. Price performance excellent. As An Older Hotel The Rooms Are Small But Neatly Furnished And Clean. .

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3.5 star rating
Good experience
March 17, 2013

The room was clean and the beds were comfortable and suited the needs of my grandaughter and I. The staff was very friendly and helpful and efficient. The only negative thing was that the toilet paper holders were quite a reach from the toilet. I would go back again.

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3.5 star rating
Major disappointment
February 11, 2013

We booked this hotel for a sports tournament weekend. Usually the best part about a hotel for young teens is the pool... we were extremely disappointed because it was closed for repairs due to structural damage (an indication of how old the hotel is). When I asked why we hadn't been notified of this inconvenience, we were told it just... more

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3.5 star rating
Dated but very accommodating
January 22, 2013

I have stayed in this hotel a few times as it is one of the few places in Ottawa that is a hotel that has a water park inside for the children. I have found the decor to be a little dated but clean and the staff to be very friendly. The last time we stayed their were some Hockey... more

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3.5 star rating
No thank you
October 24, 2012

I had stayed at this hotel this past summer for the Canada Day long weekend. The visit started off on a bad note as the hotel couldn't find our name in the reservation book. It took about 30 min for them to realize they had spelled our last name wrong and that yes in deed we did have a reservation.... more

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3.5 star rating
Gutes Preis-Leistungsverhältnis
October 19, 2012

Für diejenige, die etwas sparen möchten, ist das Hotel eine gute Alternative. Man benötigt aber ca. 15 Min mit dem Auto zum Stadtzentrum. Es gibt kein Frühstück im Hotel und ist nicht im Preis enthalten. Das Frühstück wird im gegenüberliegenden Lokal angeboten.

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3.5 star rating
Terrible hotel
October 14, 2012

I went to this hotel on summer vacation. I booked this hotel on the Hotwire. But the hotwire did not noticed the smoking room. I have child, but they gave to me the smoking rooms. I want to move to non-smoking room, but they said to me "WE HAVE ONLY SMOKING ROOMS". And I entered the room, I can smell... more

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3.5 star rating
helpful staff
October 07, 2012

Booked along our trip and had a coupon. They appently didn't go together So they led us cancel the booking and accepted the coupon.
We got a good room with all the necessities.
the room was clean, beds were good and although the windows were at the parking lot, it was all quiet. Certainly a motel to go back to.

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3.5 star rating
ok stay
September 12, 2012

Staff were very helpful , very close to 417 with Mcdonalds , Subway , Swiss Chalet and Tim Hortons all within walking distance . Rooms were small ( including bathroom), very dated and did not offer queen size beds. Our son liked pool and free Wifi with password for his "toys", down side was they did not have or offer... more

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3.5 star rating
Cleaner than most motels in Ottawa... Recommended
September 03, 2012

The location is good for those wishing quick access to the 417. I had a king size bed which was very comfortable but took up most of the room. No problem as long as you don't plan to live in your room during your vacation. The staff was very friendly. The room was quiet, parking adequate and a Tim's next... more

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3.5 star rating
Average says it all
August 21, 2012

If it was not for the very helpful staff then this review whould be worse. Stayed Canada Day weekend so expected it to be busy but did not expect people barbequeing in the car park !
Hotel is tired and rooms very dated. The hotel is too far from town and not in the nicest of areas to warrant the... more

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3.5 star rating
The reviews are right -- a bad choice
August 07, 2012

This place seemed more like a 25 year old motel than a Travelodge. The place was more of a truckstop than hotel. My 3 of 5 rating is generous.
Rooms are small and outdated. Not a nice neighbourhood. OK bar/restaurant across from the entryway. For the money, there are way better places to stay in Ottawa, not far from here.... more

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3.5 star rating
Not Recommended
July 14, 2012

The hotel was shabby. We had a room with a king-size bed, for which the room was too small. There was hardly room to change your clothes. The old air-conditioner was so noisy it couldn't be used at night if we wanted to sleep and the weather was hot.
We accidently left a camera on the bedside table. Even though... more

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3.5 star rating
Just that - Average
July 03, 2012

There is nothing to be overexcited about by this Hotel- Standard features, No free breakfast, Room was adequate, and as I recall, the TV was pretty big for the room. Attached to the Broadway restaurant. Don't open the bottle of water for 3.00$, walk to the Esso 20 feet away and buy a 6-pack of water for 2.49$ tax in.... more

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3.5 star rating
never again
June 30, 2012

the pool is tiny and really salted and chlorinated....
room is tiny....good for one person not couple...
the other patrons are noisy..or maybe the walls are just that thin!!! hotel floors not patrolled..
bathrm and fixtures old and out of style and not clean....
all in all...maybe a 2 on 5...
for the price i payed....this is a big disappointment.

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3.5 star rating
old and tired
May 19, 2012

My reservations got screwed up and could only get a double the 1st night, NOT every room has fridge etc, The salt water pool gave me a bad rash or maybe that was the 60 degree water, the restaurant couldn't get either of our meals right. I bought some beer and they removed the case and my bottles were still... more

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3.5 star rating
Average Stay
May 18, 2012

Accidentally booked a smoking room (through Hotwire), but was disappointed at not being able to get a replacement, especially after a long drive from Toronto. Rooms are moderate sized and comfortable.

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3.5 star rating
wonderful stay
May 18, 2012

The place is easy to locate and it is clean. They also have friendly desk representative named Imeeh who is willing to help in all your questions. we are glad to find one of the place here in Ottawa.

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3.5 star rating
Wonderful
March 25, 2012

its the best hotel that i ever go. the staff is incredible. they let me go after noon even if i cant because they understood my emergency and even more they sent my favorite necklace that i forgot. the ambiance is super and its a great hotel with very clean and wonderful room. thanks travelodge ottawa east for my nice... more

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3.5 star rating
Good Stay
March 24, 2012

I spent one night here, while passing through Ottawa... The staff is friendly and the rooms are clean and comfortable. Free wireless internet was definately a plus. Would stay here again.

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3.5 star rating
worth while
March 22, 2012

Confeinient restraunt right next door. Friendly service great price

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3.5 star rating
Great place, friendly and helpful staff
March 21, 2012

I have enjoyed my stay at this hotel. If there was one thing I would like to see would be an exercise facility.

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3.5 star rating
Nice place to stay clean quit and welcoming employees
March 19, 2012

I think that the travelodge ottawa east is a great hotel to stay at most employees are easy to get along with and always welcome me when I arrive

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3.5 star rating
Business trip
September 15, 2011

Clean and nice staff. Unfortunately when I was staying there the hot tube was out of service! Kind of far from the city of Ottawa but I was there for business so it really didn't matter at all.

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3.5 star rating
Perfect for a vacation.....
August 19, 2011

We had a wonderful stay.. The staff were so accommodating and assistance is right there and then.It is cool to be in Travelodge...!

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3.5 star rating
travelodge
May 27, 2011

This is a convenient well situated. For the price it is worth going there. You need to come by car, as this is situated in the outskirts of Ottawa. There is ample parking lot, though.

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3.5 star rating
Business travel
May 20, 2011

Stayed there for two weeks ,very clean,very helpful staff.

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3.5 star rating
Experience at the Travelodge Hotel
April 20, 2011

Simply excellent!!!!!

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3.5 star rating
Comfortable economical room
January 23, 2011

The king size bed was very comfortable and because we like the room a little cooler the duvet on the bed was fantastic. The shower was good and we liked that there was a bathroom fan. The overall room and bath were a little tight but for two people it was good. I could not get Wi-fi to work but the staff were very accommodating. They have the greatest restaurant/sports bar in Ottawa. Great... more

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3.5 star rating
November 05, 2010

Just checked in. Told lots of break-ins. Swamped with middle-school kids; really loud at 1AM. Rooms suck. Had to take handicap room or smoking because internet booking was 'what's available.' No free breakfast. Printing is $10 for 30 minutes. Hot tub broken. Pros: Free parking. Clean towels. Guy at front desk is friendly. Could tolerate if cost under $100.

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3.5 star rating
November 05, 2010

This hotel is dirty, the room smelled like a musty basement, the bathroom had someone's hair in the bathtub and on the bathroom floor! Overpriced! Dirty!

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3.5 star rating
travelodge Ottawa east
October 10, 2010

Horrible/rude service over the phone, tiny rooms with dirty carpets. However was unexpensive. pool was closed for maintenance our whole stay which ws unpleasent

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3.5 star rating
Nice, quiant hotel which is close
March 09, 2010

Although I did not spend much time in the hotel, it did have its good and bad points. GOOD - location, just off the main highway with stores, gas station, and restarant next door. Wished there was a continental breakfast offered as they listed in the ad. The pool was good but small.BAD - the only vending machines present are located on the third floor, not much for television either.

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3.5 star rating
Good place to stay
July 06, 2009

Neat place. No frills. Clean rooms and prompt service. The staff was also helpful with questions.

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3.5 star rating
My review of Travelodge Ottawa East
February 18, 2008

Fine clean room and bath. Table and internet access for me to comfortably work in to room. Friendly staff. No breakfast; however; an extremely close restaurant connected with covered outside walkway.

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3.5 star rating
Relaxing atmosphere
May 26, 2007

It was nice to be there, private and cozy.

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Business Description from the Web
English
October 28, 2018

This 3 star hotel is located in the city centre of Ottawa. The Hotel has an indoor swimming pool and a fitness centre/gym.

Brought to you by skoosh

October 27, 2018

This hotel, just 7 minutes from downtown Ottawa and the closest hotel to Orleans in the heart of Ottawa East/Gloucester, is a great introduction to the region. Wireless high speed internet access is complimentary in all guest rooms that also feature fridge, microwave, iron & board, alarm clock radio, cable television with pay-per-use movies. Complimentary local calls, and in-room coffee & tea... more

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December 11, 2013

Since its inaugural year in 1986, The Travelodge Ottawa East has prided itself on providing top notch service and quality to Ottawa and its surrounding areas, while simultaneously establishing itself as a proud supporter of numerous community events and foundations, such as the Gloucester Fair, the Navan Fair, Easter Seals Ontario, and KidSport Ottawa to name a few.Classified as a Two Star... more

Brought to you by kayak

August 30, 2013

Property Location
Located in Ottawa (Gloucester), Travelodge Ottawa East is convenient to Canada Science and Technology
Museum and St. Laurent Centre. This eco-friendly hotel is within close proximity of Perley and Rideau
Veterans' Health Centre and Ottawa Health Sciences Centre.

Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves.
36-inch... more

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May 18, 2013

Conveniently located just minutes from downtown Ottawa, the Travelodge offers enjoyable services, such as free high-speed wireless internet access, along with comfortable guestrooms and amenities.

Travelodge Ottawa East is a pet-friendly hotel that features unique facilities including an indoor salt water pool. Guests will enjoy amenities such as free on-site parking and the full-service,... more

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May 30, 2010

All rooms feature clock radios, dataports, coffeemakers, air-conditioning, hairdryers, free local calls, and cable TV.

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Tips About This Business
English
September 20, 2011

Additional meal plan description -

additional charges may apply

boston pizza

hours -

from 1100hrs to 2300hrs mon-sun

restaurant description -

3 km southeast

broadway bar and grill-on site

meals served - breakfast - lunch - dinner

hours -

from 0600hrs to 2300hrs mon-sun

from 0000hrs to 0000hrs

from 0000hrs... more

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