Minutes from West Edmonton Mall
Custom Designs for all your Mechanical needs
Good location, Avis right downstairs.
I spent one night here on a romantic weekend with my boyfriend. We indulged in the chocolate buffet which was delicious and also enjoyed the complimentary spa package in conjunction with Eveline Charles which was really fun and relaxing. The room itself was really fresh, clean and modern with a very comfortable king size bed. I would definitely recommend this hotel if you're staying in Edmonton.
Stayed for one night, got a good rate from expedia. Yes, parking is expensive, but it is downtown. Had no major issues, room was clean, staff was good, but the pillows on our king bed were pretty flat, and there were no extras any where else in the room.
Hotel is in need of updating .. But clean and reasonably priced .. Valet parking expensive!! Look out for that. Got the rate from hotwire ... Glad I didn't have to pay full price. Front desk service friendly but slow. Only 1 person on desk at busy check in time.
I stayed a week and while it wasn't horrid, it certainly isn't five stars I have been in the Vancouver version and it is a far cry. Don't get me wrong, the people were friendly and that counts for a lot, but the hotel itself had issues. I had one night where water flooded from the pot lights in my... more
I stayed here for 8 nights in February, while on business. From the 22nd floor the view is great, unfortunately there's not much to see in very flat Edmonton. There is no business centre, but the front desk staff was very good at arranging meeting rooms, receiving envelopes, etc. There was a very basic continental breakfast (toast muffins) included in... more
Excellent value for money. Location next to YMCA gave cause for concern initially but this concern proved to be unfounded. Would recommend it .
The Sutton Place was terrific - from the friendly staff to the very clean and comfortable room. The pool was great - good hours, clean and private. Good security.
Front Desk service was friendly and helpful. Be warned that there is currently some renovation work going on in the lobby (they had the entire lobby ceiling torn apart while we were there). As well, some of the card-readers in the elevators needed to be repaired. The room itself was a decent size, clean, and well-kept. While I didn't make... more
We booked the hotel at a very reasonable cost through Priceline. The rooms are getting a bit tired looking however upgrades such as flat screen TV, very comfortable mattress and updated bathroom hold everything together. Very clean. Large window lets in lots of light and has a decent view (10th floor facing north). The quiet and unobtrusive HVAC was a... more
The hotel is getting a bit old, but is clean. I really like the marble vanity in the bathroom. The room was decent, but quite out of date. I stayed there because the company I work fors Edmonton office is accessible from the hotel indoors. The biggest disappointment was the complimentary breakfast that was included in the breakfast room. It... more
We actually booked this hotel through Hotwire.com. We got a good room rate, but Hotwire wasn't really clear that some of their hotels would have extra fees like parking (I think this is the first hotel I've stayed at where parking isn't included in the room rate)
Anyways, parking was over $25 per night, so factor that into the hotel... more
Overall service and accommodations were good, however:
My wife and I valet parked early in the day and went to see the Nutcracker ballet in the evening. We took a cab to the ballet and back again. We didn't retrieve our car until the next day.
Two weeks later I got a notice of traffic violation (parking in a restricted... more
I was in town on business a couple weeks ago and was put up at the Sutton Place. It was conveniently located, the rooms were big and clean ( a little dated compared to the lobby) and it was an overall positive experience. Something must have been wrong with my heating though, I couldn’t get the room to cool down... more
This hotel is conveniently located downtown. It is clean and, for the most part, comfortable. I was on a high floor and just could not get the temperature right. It was stifling in the room. In the morning I was in the lobby and noticed there was a continental breakfast. When I approached it I was stopped by a server... more
We stayed in this hotel for 3 nights last week while my husband attended a conference. It was an ok hotel. Nothing really wrong with it but my expectations for a Sutton Place Hotel were higher than just ok. The room was fine, except for the fact that the room had 2 DOUBLE beds. Who has double beds any more?... more
I understand renovations are coming this year and they are needed. While nothing serious, the décor is dated and scuffy. The food is limited in the one restaurant although the food was good. The location is good as part of the City Centre so a lot of indoor walking available, especially handy in the winter.
I stayed for 2 nights on business and booked a second hotel room for my girlfriends birthday. I requested almost 14 days prior to my stay that we could be in rooms close to one another. I understand hotels never guarantee these things but we ended up being 14 floors apart. This hotel is large and the request was made... more
This hotel is in a good location downtown, connected to shoping by skyways.
The room was large, we had two double beds. Having 2 pillows per bed would have been better.
The front desk was polite.
You park in a parkade, just tell the person that you are staying at the hotel. I paid 23 dollars for the night to... more
I stayed in the Sutton Place Hotel last weekend, because for some reason I thought it would be a good idea to go to Edmonton when it was below minus 20 degrees. I never said I was smart.
First off, getting to the hotel was kinda annoying. It's just on the other side of taller buildings, so it's hard to... more
Staff all very friendly and helpful. Check-in and checkout was fast and painless.
The hotel I'm sure was very nice at one point but it is showing its age. My room in particular smelled like a mix of perfume and old stale smoke. It was a non-smoking room on a non-smoking floor. My clothes picked up the awful smell too.... more
I was coming to Edmonton to meet a new addition to the family. Booked on hot-wire, price was right so I booked. It has been at least ten years since I stayed here, the room decor has not changed, no flatscreen which is quite unusual for hotels today. Free wifi which is a plus, could pay extra for higher speed.... more
I stayed at this hotel for a few nights. It has a very nice lobby. The rooms are nice but appear dated. The bed was very comfortable. The shower didn't get all that hot but that was okay. My biggest area of displeasure was the speed of Internet and how slow it was. I called to the front desk and... more
This was probably a nice hotel 40 yrs ago - but today it's just a run down Motel 6 inside the rooms. The carpets are filthy and old school tv which of course didn't work properly etc.
But the bed blanket was probably 45 yrs old - ratty with holes and 'pilled' etc. I wouldn't have let it touch my... more
The Sutton Place is undergoing a restaurant renovation but overall, it feels like it needs a freshening up. The thermostat in the room didn't work though luckily you could open a small window when the heating was too oppressive. Room service food was mediocre and they brought the wrong meal (hidden under the silver lid so I didn't discover it... more
Location, size able room, convenience store open late with pleasant staff member\n\nDated hotel
This will be our 3rd visit to this hotel, it might need a few touch ups in some of the rooms. But the service is always good and it's in a great location. We got in early and our room was ready, if you request anything that might be missing they are very prompt a.k.a we didn't have a blanket.... more
Our first time staying here and we found it a clean quiet place to explore downtown Edmonton. The staff were friendly and knowledgeable about the area and the easiest ways to move about downtown. We were here to attend a CFL football game and found that the fastest and cheapest way to get to the stadium was the LRT station... more
Having read some of the other reviews before staying here, I was a bit nervous. However, whilst the bathroom could do with updating, it was clean, and the room was a good size with really comfortable beds. Best of all was the location, right in the downtown and connected to shopping and the LRT. I'll definitely stay here again.
I stayed at the Sutton Place for a convention in Edmonton the last week of September 2012. The hotel is not easy to find when driving, due to the street signage in the area. (If you aren't watching for it, you may miss it the first pass or two...)
At the time I visited, the main floor area was in... more
although we didnt plan to stay in edmonton it was more of a convenience thing last minute, but even though edmonton had nothing much to offer, this hotel was just the ticket. It was having renovations going on but this really didnt bother us. nice welcoming reception staff and conceirge really helpful and friendly. the hotel room was huge, the... more
Can't beat the downtown location of this hotel. Close to many restaurants, Commonwealth Stadium, Edmonton City Centre Mall (attached) and Grant MacEwan University. Rooms are spacious with decent beds and pillows. Slightly dated bathrooms but a wonderful selection of toiletries and fluffy towels. Room service is exceptional: quick and hot. Make sure you take advantage of evening turn down... more
For one they lost our reservation for two double beds. Since there were no rooms left with two double beds, their suggestion was a king and brought up a cot. Not ideal for two couples. Once we went to the room we found stains on the carpet and chair,of what we don't know. The bed sheets on the cot had... more
The hotel lobby was quite nice and stylish despite some construction for a new restaurant.
The elevators seemed very dated but got us to our floor safe
We had a king room on the 21st floor and at first glance seemed very nice, cozy and well laid out.
It was not until the next morning when it came to... more
We got a special deal from Expedia, so took our chances and arrived at the Sutton Place Hotel. My first impressions were that it was a 3rd rate place, very jaded Las Vegas decor, and the front staff was new; young woman didn't know a thing, neither did the other woman (older), both very unhelpful. Luckily the manager walked by... more
I have stayed at this hotel for a number of years and have enjoyed my stay every time. Staff are helpful. Downtown location makes it very convenient to everything,also shuttle to international airport. Rooms look a little aged but still very comfortable.
Stayed at Sutton Place in Edmonton for two nights while attending Sonic Boom at Northlands Expo Center.
Was a great central location in downtown Edmonton and a short taxi ride to the Expo Center.
Our room was very clean and tidy, enjoyed our stay very much. The staff were very helpful and we enjoyed the facilities such as the indoor... more
Recently stayed at the hotel after reading some online reviews. Hotel was average, and the pictures definitely made it look a lot better than what it actually was. Staff was amazing, and were able to meet all my requests. Room looked old, and looked like it was in need for some major TLC.
I like this hotel. It is centrally located and the service is good. It is in the middle of renovations so there are good deals to be had here which will probably end when the renovations are completed. It is an older building so you can see that renovations are required but it also looks well-maintained & clean, not shabby.... more
First let me say that this Hotel was obviously a 3.5 star....circa 1992, the decor is now old,worn and completely outdated. Some renovations were underway, but it was to add a restaurant while nice, isn't what the place needs.
The lobby is showing signs of so much wear it borders on abuse, I can't help but wonder what has made... more
Very tired and shabby all over the hotel .... rooms in dire need of an update. Having said that, location is good and everything was clean. Certainly would not rate it at 3.5 stars in its current state.
Also, no remote control for the TV and it took 3 phone calls and 90 minutes to get one.
I have stayed at this hotel 4 times in the past two years. Everytime has been a good experience with staff. The rooms are nice and accomodating. One of the better hotels in Edmonton. Concierge was helpful in finding nearby restaurants and nightlife. The area is a little sketchy but a nice hotel overall.
This hotel is located in the heart of downtown Edmonton and within walking distance to many stores and restaurants. The staff were very friendly and upon enquiring about parking we were advised that for only a few dollars more than the nightly parking fee we could be upgraded to a larger, more luxurious room that included free parking. The room... more
What a great hotel. It's a older classic hotel that has through major revocations, updates, and upgrades that give this hotel charm and character. The customer service is out of this world and other hotels should really take notes from this one. It is also very clean, centrally located and full of all the ememities you may need.
Common area, nice stylish, and comfortable with great view.
Dirty window and out of date bathroom, compared to room.
Great hotel, great location for a reasonable price. Nice and centralized, can walk to most fun spots. Beds were really comfortable, had a nice and relaxing sleep. The room service menu seemed overly priced and in room movies are very overpriced. The windows should be... more
I had stayed at The Sutton Place in Toronto a number of years ago and was really happy with the experience. We decided that we would stay at the same name hotel in Edmonton a total of 3 nights. Upon driving up to the hotel, we were not greeted by anyone which was fine. We went inside to register. The... more
I was disappointed with the state of the hotel. The building itself was rundown, but generally clean.
Our room again was not disastrous; however, just not what I would expect when staying at a Sutton hotel. The TV was big and old, no face clothes in the room and only 2 towels until we asked for more.
Service at the... more
When I was a kid (25 years ago...) when my mom was on business travel we got to stay here when it was the Four Seasons Hotel, and it was a luxurious treat.
Unfortunately this is not the same hotel and this old girl is showing her age. The decor is dark and dated, several of the towels were noticeably... more
The neighboring room was having loud, wall bashing intercourse off and on from 11:30pm to 5:30am. We called front desk to complain. They say they sent up security but the noise continued. By checkout time they advised us that they asked the offending room couple if they heard anything when they checked out. Odd approach. Next the hotel rep told... more
We enjoyed our stay at Sutton Place. The rooms are a little dated but ours was clean, had a nice flat screen t.v. and mini fridge. We really enjoyed the pool and hot tub. The staff was always helpful, including spending about 15 helping me print my boarding passes.
Went to this hotel for a week long business trip. Overall, I'm very happy with the experience. The front desk service was great and rooms were clean and comfortable. The breakfast was poor with it's pastry and cereal. Had to get breakfast elsewhere since I'm a breakfast guy. No gym in the hotel itself but they do have a deal... more
We had a stanard room which was a good size with a king bed, tv,free wi fi, coffee maker, iron, fridge,hairdryer etc,good size bathroom decor throghout hotel a bit drab and dated but all clean tidy and comfortable enough. Staff all polite and helpful although there was a bit of confusion as to the cost of car parking (which is... more
Did not enjoy anything about this hotel will never stay again! It wasn't the problem of Priceline it's Sutton hotel! Location of parking and cost along with no valet service out front! Under construction so restaurant was in a meeting room and food selection was awful!
Staff was great.\n\nParking was $23 and no guarantee of spot!\n\nGenerally nice.
This hotel was a great value for the money! Located in the heart of downtown, on a cool autumn day I didn't even need to put a jacket on to enjoy shopping in the core, as it's conveniently connected to the pedway system. The room was excellent, large, clean, and quiet. I happened to arrive at a particularly busy time, but the staff expediciously handled all the guests checking in in a timely... more
The location is very convenient; centrally located in Downtown with indoor access to malls.\n\nParking was an extra fee.\n\nThe hotel was great! comfortable beds, nice decor and friendly staff.
“The hotel was great! comfortable beds, nice decor and friendly staff.”
I arrived at the front desk and they didn't have any record of my reservation. [...]. It took me over a half hour to get this straightened out and was a complete pain in the... I then checked in and had no internet access in my room. WIFI is horrible in this hotel (particularly on the 26th floor). I then tried the WIFI in the lobby and it was lousy as well. I literally had to plug my... more
The Sutton Place Edmonton was a great choice for its proximity to the Edmonton City Centre complex. It's connected via pedway to the complex, which means you don't have to go outside. The room was very comfortable and the staff were helpful. There's no gym in the hotel, but as a hotel guest you get a preferred rate at the gym in the attached complex. Only downside was the walls seemed a... more
Everything was clean and the hotel was well situated.\n\nParking was $23/26 (self/valet) extra. Would not have booked here if I'd known.
Very well appointed, beds were great but the staff were a little surly.
We would recommond this hotel as an acceptable and fairly economical hotel in downtown Edmonton. It is not the place for a special occasion or vacation ( ie. not a resort or a destination property) but if one is just looking for a decent place to sleep, it was good value . It was clean and the bed was very comfortable. The linens were nice, except for one very thin, worn-out pillow. The staff... more
I would recommend the the Sutton Place Hotel Edmonton. The location is excellent and the price was definitely right. It is a bare bones hotel - no luxuries at all, but it is clean and relatively new and well-kept. Very good value for money and it met my expectations.
Would most certainly recommend it to others. The room was very comfortable and clean ,the restaurant meals were great. This is the second time we have stayed at this Hotel and we think it is good value for money. The staff are very friendly and they all looked after us well. We arrived early and they said they would bring forward the preparation of our room and have it ready in 45 minutes,... more
Staff were great nut I received a smoking room when I do not smoke. Hotel could not change.
A stay at The Sutton Place Hotel - Edmonton places you in the heart of Edmonton, walking distance
from Edmonton City Hall and Edmonton City Centre.
This eco-friendly hotel is within close proximity of Sir Winston Churchill Square and Citadel
Make yourself at home in one of the 313 air-conditioned guestrooms. Pay movies and video-game
consoles are provided for... more
The Sutton Place Hotel - Edmonton is located close to Edmonton City Hall, Commonwealth Stadium, and University of Alberta. Nearby points of interest also include Rexall Place and Edmonton City Centre. Dining options at The Sutton Place Hotel - Edmonton include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves... more
The Sutton Place Hotel features room service, a concierge, an exercise room and a business center. This property offers access for travelers with disabilities. Based on your dates of travel, you can check room rates and availability online for the Sutton Place Hotel. Or, you can call hotels.com toll-free 800-695-8284 (U.S.). Formerly the Sheraton Grande Hotel Edmonton.
If you require five or... more
Centrally located in the heart of the Business and Arts district in downtown Edmonton, The Sutton Place Hotel-Edmonton offers an atmosphere of service, comfort and convenience for a wide variety of clientele, from the business and leisure traveler to meeting and wedding planners. Conveniently attached by an enclosed pedway system, guests can access all primary local offices, commerce, shopping... more
Attached to 5 major office towers and the Edmonton City Centre Mall, which offers over 400 stores and services, this hotel in Edmonton, Alberta features convenient services and contemporary facilities.The Sutton Place Hotel Edmonton is connected by underground walkway to the Churchill LRT Station (light rail) for easy travel around the city. Guests will also enjoy the indoor pool and helpful... more
Set in the heart of Edmonton, this hotel is close to Edmonton City Hall and Edmonton City Centre. Additional attractions include Commonwealth Stadium.
Dining options at The Sutton Place Hotel Edmonton include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a sauna. Spa amenities include... more
About Sutton Place Hotel Edmonton: This Edmonton hotel is ideally located for leisure or business. Five major office towers are connected to the Sutton Place Hotel Edmonton. Guests will be able to easily access Edmonton City Centre Mall as well as numerous other amenities and attractions. Major attractions situated within walking distance include the Citadel Theatre, Edmonton Art Gallery and... more
Adjacent to Edmonton City Centre Mall, this business-district high rise is 7 blocks from the Shaw Conference Centre and 13 km (8 miles) from the West Edmonton Mall, which offers a water park and cinema complex.
The top floor of The Sutton Place Hotel houses an indoor splash pool and spa tub, as well as men's and women's saunas. Dining options include a... more
Location. Located in central Edmonton, The Sutton Place Hotel Edmonton is a business friendly hotel within walking distance of Edmonton City Hall and Sir Winston Churchill Square. Additional points of interest include Shaw Conference Centre and Commonwealth Stadium. Hotel Features. Dining options at The Sutton Place Hotel Edmonton include a restaurant and a coffee shop/café. A bar/lounge is... more
The Sutton Place Hotel Edmonton is located in downtown Edmonton, one block from the Arts District and close to over 400 shops and restaurants. The hotel is in the center of Edmontons art and theater communities. Within walking distance are the Winsp'ear Concert Hall, Citadel Theatre, Edmonton Art Gallery, Stanley Milner Library, Churchill Square, and Rice Howard Way. Its location offers easy... more
Featuring 16,000 square feet of elegant conference space and 312 guestrooms. Luxury, elegance and comfort are guaranted to each visitor who walks through the doors. Number of Meeting Rooms: 9 Meeting Space: 16000 Sq. Feet Largest Meeting Room: 5264 Sq. Feet Theatre Capacity: 600 Banquet Capacity: 500 Reception Capacity: 600
This hotel is connected to five major office towers and over 400 stores, businesses and services in the Edmonton City Centre Mall. The rooms are tasetfully decorated and comfortable with pillow top beds and duvets as well as in room safes, fridges and wireless hi-speed internet access. The breakfast buffet has the usual continental fare but there are lots of restaurants and cafes in the... more
-on site restaurant
located on 2nd floor of hotel
-off site restaurant