I made a last minute, unplanned stay here on a US holiday weekend. I was missing a few things like toothbrush, phone charger, etc but the staff was extremely helpful with everything I needed. They also gave me lots of great advice on things I might be interested in around town. The room was compact, clean and functional while I think the price might have been inflated a little bit since it was... more

Excellent location and super friendly staff. Plan to stay there again on our next trip to Vancouver.

Nice hotel, a few minutes walk to the Canada Line

Centrally located: walk to the cruise port, gas town, sea wall and China town.

mini fridge

The place is nice and easy to get around. Its close to shopping and some great places to eat. The hotel offer FREE world wide calling. Only one complaint is no mini fridge.

Excellent hotel in the heart

We use transit to get around in other City's to avoid the hassles of navigating and finding parking in other cities. This hotel was perfectly situated to allow a quick transfer from the airport and to get to all the major sites within central Vancouver without any issues. The staff was welcoming and friendly upon arrival, and the room was beautifully appointed. The staff was more than able to... more

Good location for a short trip

Carpets are a bit smelly, perhaps need replacement

Clean, comfortable hotel in a central location.

Very friendly and courteous staff. Great location. Can be a little noisy (especially on Sat evening). Breakfast can become boring with limited options available - with extended stay.

Wonderful place to stay. Exceeded our expectations

Great location, central to everything. Staff courteous & helpful. Always called us by name. Wonderful full cooked breakfast.quality boutique hotel.

Service, service, service

This was a wonderful hotel, excellent location but the staff made the stay. From the moment we pulled up in the taxi until the called one to pick us up on the final day. I have never stayed at a hotel,with such friendly and helpful staff. Rooms were clean and comfortable and the included breakfast was delicious. It is in a great location for walking to great eateries, shopping and tours. Would... more

Charming boutique hotel in great location to major city sites and shopping

ダウンタウンの真ん中の綺麗なホテルです！

立地も良く、建物や設備も綺麗です。スタッフも気さくで親切ですし、朝食も美味しくてたいへん気に入りました！ 朝食はいくつかの中から選べるのも良かったです。 バンクーバーに行く際は、是非また利用したいと思います。 余談ですが、ホテルの両隣に美味しいステーキ屋さんがあります。 KEGとGothamです。 KEGの方がお値段的にはリーズナブルですが、Gothamのお肉はかなり美味しいです！

Fantastic staff and lovely rooms. Definitely the boutique service better than many other many major hotel brands

The staff at the St. Regis hotel were very accommodating. They went out of their way to make our stay as comfortable as possible. Given the chance, I would stay here again. The location is great. It's only a short walk or drive to almost all the main attractions downtown.

Average

Friendly and clean but lack certain comforts. Issues with check- in, number of guests and laundry trollies that move through breakfast area. The staff is very friendly though. Have to stop in street on arrival to get a parking pass. Complimentary breakfast choices are very limited. Overall you can do better for the same price in Vancouver. It is very central in downtown Vancouver

Great location, reasonable price

The only bad thing was I stayed on the first floor and could hear the noise from the street. Everything else was perfect!

Great hotel in downtown Vancouver in the main shopping district. Staff fiendly and helpful. Room was stylish and comfortable with a great bathroom with complimentary robes. Internet free

This is a old hotel with the modern room.

Room is clean and modern. In general all the staffs are useful and friendly except the manager. He always didn't bother to look at the guests and ignored us even though the counter located right in front of main door of hotel. Breakfast was good. Parking is in next building, a bit inconvenient and very crowded.

Delightful rooms, kind and personal staff!

I stayed here for 2 nights while in Van yet again for a workshop. Location was prime, but the hotel has a nice personal feel to it since it is on the smaller side. Rooms were very nicely upgraded and clean with all the trimmings, including an extra plush throw blanket in the closet, chocolates on the pillow, huge closet and bathroom, etc. The amenities included in the price were top notch for... more

Friendly and relaxing stay

I have spent 7 nights in the last month in the hotel. Always a pleasurable experience. Wonderfull breakfast in under 5 min. All staff polite and friendly. Bar next door is active and staff there best in a long time. Good food and happy hour specials. Recommend to everyone.

was two blocks away from my destination

excellent staff, nice service, i enjoyed free wifi and free international calls, B/f included. slightly noisy at night. windows needs to be sound proof. Rooms vibrates when people moves around in upper floor and sideways.

Excellent location and staff!

I would highly recommend St Regis! The staff was extremely accommodating: helping us to make reservations at restaurants, plan daily outings, help with directions etc. The location was perfect! We walked everywhere! We had chocolates waiting for us nightly as our beds were turned down, and woke to an exceptional "made to order" breakfast in the downstairs dining. The daily Steve Nash gym pass... more

Great hotel in the middle of downtown

Hotel was excellent but the hotel staff really made this a great stay.

Cozy hotel in downtown Vancouver

Excellent hotel and location. Close to restaurants, city train and Canada Place. Hotel staff was great!

Excellent service and wonderful hotel! This place is highly recommended!

Amazing service! We asked for dinner recommendations and got to view menus for downtown restaurants. Concierge even made reservations for high tea and was verrrrrry accommodating. Very personal and love how they greet us by our first names!
Made-to-order hot breakfast everyday is included. I ordered a veggie cheese... more

Great location, cute boutique-like hotel

Excellent location. Small hotel with tiny elevator and room, but the staff was friendly and I will definitly return. I have stayed in Vancouver numerous times, and this hotel was one of my favourites.

Great staff, great location

Would be more than happy to recommend The St. Regis, the staff were some of the most helpful I have had the pleasure of meeting in over 30 years of travelling the world. Rooms are of a decent size, very comfortable with a well appointed bathrom and toiletries. Location in central to shopping and many restaurants/Pubs.

5 Star!

Friendly staff excellent service and a fantastic free full breakfast! Very nice hotel! I will be staying there again!

Excellence at its best!

I don't normally rate hotels on here, but the staff was so incredibly attentive, the hotel was so nice and the room was amazing that I had to give them credit because they deserve it. Excellent choice for a hotel if you are planning on visiting Vancouver's city centre!!

Needs better parking situation and internet

Hotel is clean and in a great location, with a very nice free sit-down breakfast. They need to get valet or something, trying to haul our suitcases and ski equipment from the basement of the garage next door was less than ideal. Internet was free but signal was very sporadic which made it almost unusable. The poor guy working the front desk was very energetic and tried to be helpful but seemed... more

I'd stay here again

The room was very clean. The bed was great. The restaurant downstairs was very convenient.( It is a lounge with TV so not especially quiet.) The breakfast was made to order and perfect. The service was cheerful and excellent.

Great place! Great Price! Great People!

My husband and I enjoyed our stay very much. The room was booth clean and comfortable. The location worked well for us to walk to Rogers Arena. The staff was helpful and accommodating. James, the door man that greeted us was a rockstar! Thanks James!

Great Small Hotel

Had a great stay at this lovely small boutique hotel. Staff were very helpful and the room was wonderful. Elegant finishings and design. I will be back!

Great stay

Great kidless, getaway! The hotel is very clean, renovated and pleasent. Great location just downtown Vancouver. Very good service. Complementery breakfast was great , fresh and very covinient. Defenetly will stay there again

Location & comfort excellent

This hotel is located in the heart of the city centre. Walking distance to everything.

Great hotel

Great place to stay, staff were very friendly and helpful.

Helpful staff

Receptions are very helpful

Great Hotel

We loved the hotel! The staff was so helpful and friendly. The location was excellent for getting anywhere downtown. My only complaint was the street noise and also the bed was not the most comfortable hotel bed I have ever had, but it was certainly not terrible.

bra hotell

Fantastiskt bra service Mycket trevlig personal som är intresserade av gästen mycket Hjälpsamma, Finns så man får låna adapter till vägguttag rummen är bra sängen lite hård Frukosten är inte som i Sverige utan man beställer från en meny

Great hotel, will stay again

This hotel was perfect: easy walk to Canada line (train line to airport), right above Granville station and meters from buses. Lots of great restaurants around. Stayed in a smart queen room which was perfect for us (young couple). Gary at the front desk was always happy to help and Carmen in housekeeping was always cheerful even though we tender to sleep in til midday, which probably disrupted... more

Perfeito

Pense em um hotel perfeito! Assim é o St Regis...atendimento de primeira, cafe da manha farto, quarto muuuuito confortavel, com duas garrafas de agua disponivel por dia, produtos para o banho de otima qualidade e ainda colocam chocolates sobre a cama a cada arrumacao...um mimo delicioso! Ligacao gratis para o Brasil. A localizacao é perfeita, fiz td andando. Me senti em casa e com pena de... more

Great location

Great location being within walking distance of all the sites within the city. Breakfast was excellent and the staff were more than accommodating.

Muy buena Ubicación

Una muy buena experiencia, muy buena ubicación y el personal muy atento

Great place to stay!!

Room was small but very nice, comfortable bed, free wifi, nice decor, nice bathroom, nice toiletries provided. The bottle water every day was a great touch, the made to order breakfast was outstanding!!! Lots of choices and delicious! Hotel was in the perfect location in downtown Vancouver... We walked to the lookout tower, waterfront, convention center, Granville island, and Stanley park...... more

Excelente

Excelente ubicación y el desayuno muy bueno. Además el staff muy amable

Familjärt och centralt

Underbart litet mysigt hotell med bra personal beläget nära till allt. Toppen med frukost som ingick.

Great place to stay extremely close to sky train

Lovely hotel every thing was perfect. Very easy access from the airport. Take the airport train, change to the sky train line at Waterfront and get out at Granville station

Great stay, great value, great free breakfast!

Complimentary breakfast was off a menu and blows away most breakfasts I have paid for. Very impressed, will definitely stay again.

Coveniently located downtown hotel

Great location if you're traveling without a car. Easy to reach from airport sky train. Walking distance to everything. Really good breakfast. Lots of character, but very clean and modern. Surprisingly roomy for a boutique hotel.

Small rooms, in a bad neighborhood, misleading nam

The hotel has nothing to do with Starwood (Westin etc), in spite of using a name that in other countries is the luxury tier of that chain. Room was small, facing street, noisy. Hotel has no driveway, need to throw flashers on street in front. Car overnight in public parking garage across street, hatch window smashed and ski-boot bag stolen (go figure). Won't come back.

One of the best

It is one of the best Hotel I have stayed at, and I travel lots! Great staff, wonderful room and wonderful location.

Nice hotel close to skytrain

Great service from front desk, great made to order breakfast. Room was small but adequate. First floor is a bit noisy, and it seemed to be hot no matter how much we turned the heat down. Would stay again. The value of the breakfast included makes for a good prices hotel.

Great hotel, perfect location!

Very nice modern hotel. Excellent breakfast , helpful staff. Enjoyed staying in St. Regis very much. Will definitely stay again

こぢんまりとしているが快適安心なホテル

規模は小さいですが、空港からのアクセスもよく、非常に快適でした。アメニティーも充実していて、女性一人旅でも過ごしやすいホテルでした。

Awesome hotel. It's right downtown within walking distance from everything. 5 minute walk to Gastown. 10 minute walk to Yaletown. 10 minute walk to the arena. Right by Granville and shopping. It's a cute little boutique hotel. The rooms are updated with heated tile in the bathroom and TVs with cable. You get free water everyday and the gym two buildings over is free, some Steve Nash facility.... more

When we travel, we don't need much from a hotel since we don't spend a lot of time in the room. St. Regis was an inexpensive option that exceeded expectations. Nice, modern room and an extremely friendly staff, who were very helpful and genuinely concerned with our satisfaction. Free WiFi and breakfast to boot. If we're back in Vancouver, we will definitely stay here again.

We had great service, umbrellas and parking included included. Best free breakfast and fitness center access I've ever had at a hotel.

Pretty solid hotel.

1.) Excellent free breakfast made to order. I'm not talking the c@!%!y continental stuff with cereal boxes and pastries, but a real breakfast with eggs, potatoes, orange juice, and BACON.

2.) Free wi-fi!

3.) Centrally located and very walkable. Next to all the major metro lines, good restaurants, bus lines. One straight shot to the airport as well.

4.) Great service.... more

We stayed here for our honeymoon and it was definitely a very nice hotel. It's located right in the middle of all the action so it was nice to be able to get around with out a car. When I first planned my trip, I emailed this place a couple of times but didn't get a response back until the 3rd attempt. That was the only downfall, was the communication. But when we got there, everyone was great... more

this place is awesome !! I stayed here in dec for a few days for business meeting service was great!! Beds are nice and firm.and my GF was VERY happy!

Great little find in the heart of Vancouver City

This is an awesome little find right in the heart of Vancouver within easy walking distance to the city shopping, Gastown and Yaletown. We also used the local bus to travel to Granville Island Market. The room was lovely and there was no noise heard from other rooms. The breakfast options are awesome and very tasty. We used the train service from/to the airport which was very quick and easy to... more

Best Ever Hotel for Vancouver Downtown

Our stay at the St. Regis was our 1st time here in Vancouver(April 26-29th) we arrived from Victoria (St.Regis was far more attentive than the famous hotel we stayed at in Victoria) by ferry and hopped onto the skytrain, the stop is a block from the hotel. The staff and the whole team at the hotel are incredible (especially the... more

Excellent service

Dear Jeremy:
I would like to thank the team at St Regis Hotel Vancouver for the excellent service that they have provided during my stay on March 21 – March 27.
You have a great team there. They are very attentive and into details. My requests and inquiries are always responded promptly. I would like to especially thank Gary for... more

Affordable luxury in downtown Vancouver

Our stay at the St Regis Hotel was nothing short of amazing. Every amenity we would ever want was available, from the amazing included breakfast, to the ability to make overseas calls for free, to providing us umbrellas to use while exploring the city on a drizzly afternoon, to chocolates on the pillow. The room (401) was immaculate and comfortable.... more

Missed it this time

I have recommended this hotel to colleges as an option to much more expensive hotels in the area. Rooms are small but nice, and the hotel has a nice boutique feeling to it. The fact that they give passes to the Steve Nash gym also makes it attractive to gym rats like me. However, this time I was disappointed when... more

Great Find

What a wonderful place to stay. It is right downtown. In walking distance to everything. The employees are so friendly and helpful. The shower is big enough to fit a whole family in it. The free made to order breakfast was way better than we expected. It is not really a place for family with young children. More fit for... more

Fantastic experience

My husband and I stayed at this hotel for our anniversary. It was clean, modern, the staff were very friendly and it was all at a very reasonable price for the area. We're already talking about coming back in the fall.

Luxury Hotel in the Heart of Vancouver

My husband and I just returned from a weekend away in Vancouver. We stayed here at the St. Regis. Both of us loved the hotel. It has fine touches in the room, including very high-quality fixtures in the bathroom from the glass shower door to the polished hardware on the sink and even heated floors! Not things commonly found in... more

Excellent in every way

We just had the opportunity to spend a quick night at the St Regis on the way to a cruise. What a treat it was to stay at this delightful property.
Very central in downtown, the hotel is small and cute with a boutique feel, we were warmly greeted and told about the free wifi and breakfast that the hotel... more

Perfect Hotel in Downtown Vancouver

My stay at St. Regis was awesome. Staff were friendly, knowledgeable and helpful. On-site pub and restaurant was excellent. Complimentary breakfast in the morning was anything but continental. Excellent choices and delicious food. Starbucks connected to the hotel and Gotham Steakhouse close by were great as well. Also - the hotel gives free passes to the Steve Nash Fitness Club... more

Noise Warning

I was disappointed with my stay at this hotel, mainly due to the noise outside. We were on the second floor on a weekend night. There was noise until about 3am in the morning coming from the two clubs/bars outside just down the street from the noise patrons. I found it very difficult to sleep. If you are staying at... more

Great service throughout stay

From time of arrival to departure staff are attentive and assist with travel directions, attractions etc. Free breakfast is adequate and well presented. Rooms large with good lightning from large windows.

Great hotel and staff

We stayed at this hotel the night before leaving on an Alaskan cruise. Enjoyed the room, the bar, the computer (to print boarding documents) and the staff was excellent and very helpful. I would definitely stay here again if staying in Vancouver. The room was spacious, clean and had a great view.

An Excellent Well Positioned Hotel

My husband and myself have just returned from a stay in Canada. The St Regis Hotel could not be faulted. The staff were friendly and excellent, always helpful. The rooms was modern and very clean. Our stay was split and so stayed in two different rooms. It was handy having the bar and grill next door and also the Gotham... more

Enjoyed my Stay

Stayed for two nights on a business trip. The room was lovely, very comfortable bed, two bottles of water, free wifi, chocolates, regular amenities for soap, shampoo, lotion. The staff was friendly, and accommodating…felt safe. You get access to the Steve Nash gym.
The view - was nothing = just overlooking gym and wall - but for the price it... more

Wonderful

We absolutely loved our stay at the St Regis. From the moment we checked in the doorman remembered our names and greeted us personally every time we passed through the lobby - great customer service. The room was small (but it's a city hotel so I didn't expect any different) but clean, modern and beautifully decorated. And the bathroom was... more

Just great great great

Wonderful location can walk to waterfront and spend a the whole day. Rooms were big and beds were very comfortable ...breakfast was cook to order very very good. The hotel has been updated. Could not ask for more. Staff was amazing...sooooo helpful with lots of great ideas for a visit. Will go back to St Regis for sure!

What a boutique hotel should be

This is the second time we have stayed at the St. Regis and will always stay there on our forthcoming trips to Vancouver. Our taxi had barely stopped in front of the hotel when Gary came outside to help with our luggage. We arrived before noon so our room was not yet available. He stored our luggage and said our... more

Great Hotel

Stayed for 6 days last week and the experience was wonderful. Consider myself a traveller (travel 10-12 times a year) and the hotel and the staff at the St. Regis were fantastic. The rooms might be a bit small, but they are clean and updated. Would go back in an instant.

Excellent hotel

The hotel has a good location just in the middle of downtown near subway , bus stops or shopping centers or good location if you go on a cruise.Excellent and helpful staff always ready to answer your questions and help you.The rooms are big and clean with all amenities you need. The brasserie or the steak house restaurant just beside... more

Heritage downtown hotel Vancouver

Easy walk from airport train and to cruise ship terminal. Spacious room and bathroom with comfortable beds, very friendly knowledgeable foyer staff, hearty breakfast and free wifi.
I would stay there again and recommend as an accommodation choice.

Very Clean & Great Hotel Staff

Great service by the staff. I give the staff 5 stars. As soon as our taxi parked in front of the hotel, the next thing i saw was the hotel staff (Kyle) helping to get our luggages to bring inside the front desk. Very impressive. We didn't have to go inside the desk to ask for help.
We arrived at... more

Not Quite Sure How to Review the St Regis

I've been trying to frame this review for a while now, because the St. Regis is better than average, but not quite very good. The hotel is a lovely property in many ways, but it just doesn't quite match the expectations of a 'boutique hotel'. On the positive side, the rooms are lovely - immaculately clean, well laid out, and... more

Great hotel - a real gem

I stayed in this hotel for a few days near the end of April and thought it was great - in fact so great that I decided to write a review. It is in a fantastic location, ensuring quick and easy access to all of downtown, as well as being situated close to Granville station to allow access to the... more

St.Regis is just spot on

We stayed here for 2 nights during our visit to Vancouver. From the moment we were greeted at the door to the moment we left we were made to feel special and valued guests! The customer care is second to none... in fact Eddie at reception always remembered our names and appeared to take a genuine interest in where we... more

Location relaxing room decor

Excellent location (thanks to Trip Advisor). Although more transportation convenient because of subway next door. Convenient to cruise lines-you could walk (uphill). Drug store across street, major shopping (downtown). "Skyway" subway to Metro mall. Nice breakfast .
Outstanding restaurant attached (separate management [reviewed] ). Muted, tasteful room décor , excellent tv station access.... more

A very pleasant stay

My husband and I stayed for 4 nights in mid-April 2014 and enjoyed our stay. The staff were extremely friendly and efficient during our stay, offering assistance when needed and always ready to offer advice on things to do, places to go and how to get there. Our car stayed in the parking garage during the duration of our stay... more

Fantastic stay

We stayed for 3 nights and found the St Regis to be exceptional. Firstly the staff were fabulous, so friendly and helpful with directions and public transport information to wherever you wanted to go.
Secondly the location was brilliant. A metro station right next door and the main bus routes literally around the corner. Convenience stores and coffee shops across... more

Small well run hotel

In April my husband and I visited Vancouver for a wedding staying in the St Regis Hotel just a few minutes walk away from Vancouver Bay. Perfect for a base for sight seeing with very friendly and helpful staff always willing to point you in the right direction, order a taxi or - in our case - suggest an excellent... more

Excellent hotel

Très bon emplacement, personnel très professionnel.Grande chambre.wifi gratuit ainsi que le téléphone international.ptit déjeuner très bien.excellent restaurants adjacents à l'hotel.A recommander.

Great location, fantastic staff

We had an excellent stay here, the staff were so friendly and helpful, the room was fantastic with such a comfortable bed and a luxurious bathroom. The location was terrific with a metro station right next to the hotel and the major bus routes literally around the corner, it made it so easy to see the sights by public transport following the excellent instructions given by the wonderful front... more

I really enjoyed my stay here, breakfast was delicious just make sure you wake up early cause I think it ends at 10am on weekdays. The housekeepers and staff were friendly, our room was clean and the huge bed was amazing and smelt so fresh lol. (I sleep on a tiny bed at home) clean bathroom with a deep big tub for nice long baths and in a very convenient location.

I've have stayed at the St. Regis in Vancouver on numerous occasions. The beds are just right for lovemaking. After long nights djing at the clubs you get free freshly cooked breakfast. I just wished that they stayed open later on the breakfast. I mean it's pretty hard to wake up after 13 s@!%s of Jameson to try to get breakfast. The staff is friendly. Sometimes late at night no one will say hi... more

Good Location

We spent a week in Vancouver and stayed at St Regis.Room was a good size, warm and comfortable. We received a standard breakfast as part of the deal and this was more than adequate. We also ate in the bar area one evening and in the main diner both accessible from within the hotel. the meals were enjoyable. We would be happy to go back.

Could be so much better

I wanted to like St. Regis. Maybe I caught it on an off day.
Had the same experience as another reviewer...the Sunday (weekend) arrival was just not pleasant. We pulled up out front, where there's only a three-minute loading zone. The staff came out to help with bags, and then did not seem pleased that we had several (one ski... more

Dissappointed

I was looking forward to staying at the St. Regis and was a bit disappointed about a few issues.
Checked in on a Saturday afternoon and did not feel welcomed. I soon discovered the desk staff must have been the weekend staff or the "B team" because the Monday morning front desk staff was a big improvement. Also the elevator... more

Great location, boutique size hotel

We liked this place because of it's location in the heart of downtown, handy to bus lines and Skytrain, Canada Place, and Gas Town It was a bit of a walk to Granville Island, but doable on a nice day. Hotel staff was friendly and efficient, and the concierge was always there to offer a helpful comment. Rooms were clean,... more

The hotel is basically good. Just couple of things:
1) Internet sucks
2) Wish breakfast was a buffet but its an option of 3 dishes
3) Small room/smaller bed
4) Staff is great!
5) Nice area and close to lots of places

It was a great stay

While the elevator was out of order, so we had to walk our way to the 4th floor, thankfully we are young so we didnt mind, my daughter and I had the best time, they upgraded us to a king size without extra charge (it was my birthday) and breakfast was deligthfull and free, it was at the actual restaurant... more

Happy with our choice of hotel

Stayed for one night and were very pleased with this choice of hotel which we based on the wonderful tripadvisor reviews, excellent location, and surprising value. We needed a hotel that was walking distance from the drop-off by the Whistler shuttle, and close to the Canada Line for our return to the airport. Walking distance to shops, restaurants. The room,... more

Perfect location

This is a hidden gem just a few blocks away from the convention center. Easy walk and away from the rest of the CC fray. My package included free wifi and breakfast! The room was perfect and very modern

Yes. Stay here

I am a big fan of boutique hotels. Truly the best way to receive a personal touch and to stay in luxury without the matching high prices of bland hotel chains. The St Regis is one of the best hotels in Vancouver in terms of luxurious touches with incredible value. Here are five reasons why you should book this hotel... more

The Best Hotel in Vancouver

For my money, this place is easily the best hotel in Vancouver. And I've stayed in roughly a dozen of them. The St. Regis is a smaller boutique hotel that really tries to offer excellent service. I've gotten to know Juan and Ryan at the front desk and they are simply awesome. The rooms are on the smaller side, but... more

Amazing hotel!!! But

Probably one of the best hotels I have stayed in! Really enjoyed my time in Vancouver, and a superlative stay, except for … read my caveats below
Staff: I will start with the staff because they were so awesome! Everybody friendly, helpful, and patient. Gary is an absolute legend who greets you by name each time you enter. They really... more

A very pleasant hotel

We had a great first time visit to Vancouver and stayed at the S.R. due to its location and reasonable price. The location couldn't be better and the room price included a full breakfast. Some of the earlier reviews said there was a breakfast buffet but when we were there it was a custom ordered individually prepared meal. The front... more

I am a 80+ nights per year in a hotel and the St. Regis makes my top 5

I travel through the USA, Canada, Central and South America 80+ days per year. I try many different hotels and am so pleased to stumble on the St.Regis in Vancouver.
Gary, Diana and the rest of the team are excellent.
Beds...perfect..
Lots of plugs on the wall by the desk...essential.
Rooms small but very well appointed - bathroom amazing.
Terrific... more

This is a Perfect Downtown Hotel

What's not to like about this boutique hotel? The location is perfect! The hotel is close to everything -- a block away from the Central Station Stop on the Sky Train from the airport; minutes away from the heart of Vancouver's downtown; steps away from coffee shops, restaurants, shopping; 5 minutes from cinemas; 3 blocks from the Art Gallery; 10... more

Best boutique hotel

It's the best boutique hotel we ever stayed. The service is excellent. The rooms, the breakfast, concierge, location, everything was GREAT!!! It's a luxury boutique hotel. 1st class service.
The staff was very kind with us, they help us a lot with their recommendations.
We'll be back next time in Vancouver.

Great service poor infrastructure

The whole team was friendly, helpful and I enjoyed having a few chats with them. Unfortunately the infrastructure is quite poor. I could hear people walking in the room above me. Also, you could always hear the late night crowd on the streets. I could not sleep at all.

Great location, amazing service

We stayed her just for a night to celebrate my birthday in Vancouver. The location was perfect and close to so many great restaurants. We ate and went out in Gastown which was a super short drive away. The hotel is clean and sophisticated and the service from literally every person was impeccable. They we're friendly, personable and incredibly efficient.... more

Stay in March 2014

My husband and I spent four nights at the St. Regis Vancouver for part of our stay in Vancouver mid March 2014. We arrived at the hotel on a Wednesday evening at around 10.30PM after a long flight from Asia. While check-in was smooth and fast, we didn't feel that welcomed as the front desk staff was not that particularly... more

So noisy, impossible to sleep

I stayed at the hotel for 6 nights while on business. The pros: great staff, clean rooms (however few of my towels were stained), great complimentary beauty products, comfortable beds, and overall beautiful hotel. The cons: Internet is included but is very slow (and the blow dryer only had a low speed - very frustrating) and the NOISE. The hotel... more

It was a good experience from check in to check out. Great staff, good food, fast internet, free long distance. This is good value. I will stay at the St. Regis again.

Perfect downtown hotel

We stayed in this hotel for two nights,early March,on a stopover in Vancouver.The staff are fantastic,room very clean,great location and good breakfast.Both of the bars/restaurants in the same building were also very good.Basically saying St Regis is an all round good deal and the staff definitely need to be congratulated on their excellent service.Would not hesitate in recommending this hotel.

Fantastic location, well finished and great service

A lovely hotel in a great location to explore Vancouver. We stayed for two nights in late February as a quick stop over on route to Whistler. A very central hotel with lots of nice bars, restaurants and shops very close by. The doorman was incredibly polite and helpful, more than happy to advise us on places to eat and... more

Our favourite Vancouver hotel

This is a first class operation from check in to check out. Decor is excellent, rooms are clean and comfortable and the best complimentary breakfast of any hotel at which we have stayed. This hotel is conveniently located to downtown, public transportation and the waterfront.

Great staff make a great Hotel experience

Congratulations to the floor staff at St Regis.
Kyle, Gary and Juan in particular were friendly and professional throughout our five night stay.
Always willing to assist and give advice on places to visit and eat.
Boutique hotel with 65 rooms and beat the bigger chains hands down with personalised service, great complimentary breakfast and free local and international phone... more

Everything you need

Just finished a wonderful 2 night stay at the St Regis. The service was impeccable - from the helpful front desk and friendly doorman to the warm and attentive breakfast staff - they really go above and beyond to ensure your stay runs smoothly. Our room was perfect for two, nice size, great bathroom, clean, modern and with everything you... more

My husband and I stayed at this hotel for our honeymoon in May 2009. It was recommended by our travel agent. We really enjoyed our stay here. It was the perfect start for our honeymoon. We spent 4 nights here before heading out on an Alaskan cruise. The hotel was recently totally renovated and it looks great! There is some history behind it - its been built for years - but I can't remember much... more

The St Regis is a wonderful gem in the core of Vancouver where one can easily enjoy the sidewalk cafes, check out the waterfront, hop on the Skytrain and check out the shops/malls of the city center, all with ease. If you arrive by air, don't bother getting a taxi. A straight shot by train will drop you off a block from the hotel. How easy is that?
Inside the amenities are great. The facility... more

We had a reservation for 2 nights and we arrived mid afternoon and registered. When we went to our room the room began to vibrate and we looked out the back window to see if we were on a train line. We weren't but we soon realised that our room was next to the lift and was the noisiest that we had ever encountered. We immediately notified reception of our concern and requested a move thinking... more

the exterior of this hotel really does not do justice to it. the lobby is just a small counter with 1 staff most of the time. the only lift is really small and slow. but once u enter ur room, u will be surprised by its design and space. ours was either a twin or a double room i'm not sure. there were 2 double beds and 2 television sets! and the nice thing is the beds were not arranged in the... more

My boyfriend and I came here the weekend of Valentines day and we had the most amazing time. The room was beautiful and perfectly kept, but the thing that will keep me coming back was the service. It was amazing how the staff remembered our names and greeted us warmly every single time we met during our three day stay. The location is great. The food was great. I loved everything about it.

Celebrated my 7 year anniversary with my bf here in Vancouver BC and an amazing time despite the weather. St. Regis catered to all of our needs and exceeded all of our expectations. I do a lot of research before booking hotels and I have not one thing to complain about.

The rooms were exceptional even though they are bit on the smaller size. Can't go wrong with the heated tile in the bathroom... more

This hotel is a historic landmark, and is my favorite hotel of all time in my new favorite city! This hotel is located in an incredible downtown location, has a fantastic pub and an amazing high end steakhouse (Gotham) attached. The rooms are very modern and clean. We stayed in a suite and the bathroom had heated tile floors (I made a point of showering twice a day). A made-to-order breakfast... more

A great place to stay

I had 5 nights at St Regis over New Years in Vancouver. It's in a great location close to everything and was great value for money as well. Breakfast everyday was also delicious and i'd recommend this hotel to anyone coming to Vancouver for a stay of any length of time. The bed was very comfortable, bathrooms big and roomy with plenty of space.All in all, a top notch hotel. Thank you.

Very good value

Very friendly welcome and exceptional value for a downtown hotel. The included wifi and bottled water were appreciated.

Quiet, boutique hotel where the front counter remembers you by name as you come and go. Great location, walking distance to Robson shopping and Gastown nightlife, plus located above the skytrain station. Our room was uber quiet and comfortable, especially with the extra craft beer package - 22 oz bottles of local beer on ice when we arrived at our room. Breakfast is included, and it's a far cry... more

This is one of my new favorite boutique hotels! I stayed here for business recently and really enjoyed every minute. Room was nice (a little small, but not cramped), bed was very comfy and had a great shower. A couple of things I loved: 2 complimentary bottles of Fiji water (my favorite bottled water) each day and a full size hair dryer! I can't tell you how many hotels I've stayed at with bad... more

Friendly and professional staff. Great breakfast included.

The staff were efficient and friendly. Omelette for the breakfast was excellent and the staff in the breakfast room were very helpful. Check out at 12 oclock was beneficial, and we enjoyed all the small touches in our room, for example chocolates on the bed and an image of a burning wood fire on our TV at Checkin

Enjoyed our stay

The room was beautifully appointed, and easy access to internet. I loved the breakfast, it was so unexpected to get such service at breakfast.

Everything was great.

weekend in Vancouver

Staff is friendly and helpful.. Concierge calls you by name. Room was small but clean and had everything. Temperature was very warm at night but you could open window.. that helped. Nice breakfast.. close to everything downtown.

Okay, so the elevator is pretty small and fits only 2 people with their luggage. Other than that, this place is amazing. The staff are very friendly and accommodating. The bathroom was lovely -- came with such a huge shower stall. Despite the fact that the room was small, my boyfriend and I were comfortable and it felt like home for the time that we were there. This hotel is at a great... more

Super friendly and helpful staff, warm welcome and massive amenities. FREE long distance telephone calls (even international) was a big bonus. Love the bar/restaurant with great vibe and good food.

There is nothing not to like about this place.

Quality furnishings decor and food services

Did not enjoy having a room above the noisy pub on the weekend

The room looks very nice. But parking is bizarre. It seems that the hotel has only about 15 spaces in nearby parking garage. The hotel staff were very helpful and made the overall stay a success.

Lovely bed and service was fantastic. A nice home away from home.

First the good: the room was comfortable, cozy and had good climate controls. The location is convenient and there are many nice extras including worldwide free phone calls and a cooked-to-order breakfast.
However it is not a “real” St. Regis. They may try to fool the unwary by mimicking the well-known St. Regis website – but this place is clearly not an over the top luxury hotel like the... more

Great Location

Free breakfast, Fiji Water, free wifi and great location.

One of the best hotels I've been staying in ever! Great service, good breakfast, perfect location, friendly staff, free international calls, etc.

Absolutely nothing.

Staff were friendly and helpful and remembered our names as we left and re-entered the Hotel. Our room was comfortable and quiet, the walk-in shower was excellent. The food was very good at the Grill room and breakfast, we had not realised that breakfast was included in the tariff and was very much appreciated..All services provided were very much appreciated and the Hotel was well situated for... more

Excellent Location

Excellent Location, near everything: Sky Train, Sea Bus, Restaurants, Shopping, Attractions, etc.Fantastic customer service, super friendly staffReally Good Free Breackfast

Perfect Weekend for Two

The St. Regis was clean, welcoming, and in a great location. The staff was helpful and our room was perfect.

Excellent location, very friendly staff at front desk, delicious breakfast. Like the free IDD call, didn't make lot of calls, but it's quite thoughtful for international travelers.

None

The bathroom The breakfast

The staff were fantastic. Facilities were great. Free international phone calls. Perfect location. Best hotel experience I ever had!

Not much to not like. Small lift?

The hotel was clean and comfortable. The staff was friendly and well organized. And the breakfast was one of the best complementary breakfast that I have had.

Excellent breakfast. Great location in the heart of downtown.

Slightly expensive for what you got.

Well designed, modern room nicely decorated, clean,
comfortable,excellent location. Free (I hope) calls even back to the
United States, free internet (so they say) and an delicious cooked-to-
order breakfast with a very generous amount of food.

(1) It's not a global St. Regis: every other St. Regis in the world

is a high end luxury property owned by Starwood hotels, but here in

Canada... more

Excellent service and very helpful staff.

I find the breakfast order and service arrangement not comfortable. I would rather have the Buffett arrangement for breakfast and let guests suit themselves.

They charged as for smoking which we did not do

Every thing.

The Staff was fantastically friendly and helpful. Having free International calls was an absolute bonus as my pre-paid mobile had almost run out and I was able to ring Oz when I liked. The daily breakfast was also a great bonus- generous one, too.

The rooms were small, but with a 100 yo hotel, that's normal.

Location convenient to downtown. Nice bathroom and toiletries.

Room at back on lower level was noisy from air conditioning vents on the roof. Breakfast choices were a bit restrictive would prefer a buffet style.

Excellent experience

Great hotel which did exactly as advertised. Wonderful front desk staff who were always helpful, comfortable rooms and a central location. Breakfast was a bonus.

i found the furnishings of rooms, and particularly the breakfast room, rather dark, but it may be a personal preference.

Friendliness, free wifi and international calls, free breakfast, bathroom, location. Concierges particularly good. Would definitely recommend and stay again.

Limited facilities, eg gym and spa

It has a very good location offering free and fast wifi, free international phone calls and a nice breakfast

Wonderful location (easy walking distance) for harbourside, city, shopping, sightseeing options, transport connection to airport, and easy access to attractions. Nicely decorated, clean and modern rooms and bathrooms, excellent staff, good breakfast included in tariff.

Nothing not to like. Faultless.

Central location and lovely rooms

Restaurant staff slow to serve

This is a great contemporary boutique hotel in a great location with very comfortable beds and considering it's location, was not noisy as we might have expected.

The staff are excellent and very helpful...

International calls are included in the rate, as is internet access and breakfast cooked to order (one of the 2 mornings we were there breakfast wasn't great, but the second day it was... more

Location means downtown and Gastown are in easy walking distance. Rooms comfortable and staff pleasant and helpful

The single lift can be an issue during checkout

I loved the excellent service provided by the staff of the St.Regis. They truely made our stay Amazing.

Service, greate and the staf was helping us with Everything. Breakfaste super. One of the best and not so big. Will be back

Staff were amazingly helpful, the design of the hotel is great - truly a boutique hotel.

We stayed here for two nights during our last visit to BC. Upon arrival I was surprised to find that this St Regis has zero affiliation with the St Regis hotels owned by Starwood.

Downsides:
No valet parking - when we pulled up infront of the hotel one of us had to run inside to grab a badge to get into the garage located in the adjacent building. While we waited annoyed drivers honked as they... more

The staff, the ameneties, the cleaness and the location.

The room could be better iluminated. Also, the windows could be sound-proof.

The venue is excellent - located at tthe heart of downtown and is easily accessible to the public transport. Facilities are good as well with its complimentary wireless Wi-Fi and calls and breakfast. Services are also a thumbs up - arrived at the hotel early and the staff informed me that my room would not be ready for another 15 min and he guided me to use their computer facilities first... more

Location could hardly be better and staff is very professional and courteous. Good breakfast.

Very minor flaw, you have to use the single lift in the building to access the breakfast room... rush hour traffic in the lift during breakfast time!

The St. Regis was a centrally located, elegantly appointed hotel. My wife doesn't care for elevators, so we got a room on the first floor, and got to know the clean, nicely decorated stairway well. Ryan, one of the concierges, was very helpful and friendly as were all of the people at the desk. Would gladly stay there again

Cooked breakfast. Associated with the Gotham Steakhouse. Exceptionally competent and friendly staff. Clean, comfortable room. I'll return next month!

great location very cordial staff

The comfort of the bed and the bathroom

The view from our window

Everything we were made so welcome and nothing was too much trouble .room was very comfy wifi usage great even free calls. Would stay there again. Bar and grill good value we ate there twice

The staff, Ryan, Jeff and Casey (and others) are exceptional !!! Very comfortable and newly renovated rooms. We also enjoyed our made to order breakfast--thank you.

The parking is a bit awkward, but the staff is there to help.

great stay

Only stayed one night because we were going on tour the next day. Can only say that it was great-service,everything was great. Would definitely stay again.Travelers from ossie.

Perks - breakfast, wifi, free international calls

the resto to be dowtown the decoration

no refrigerator in the room

For this trip I wanted to try a boutique hotel rather than the usual chains. Also its location in relation to shopping, food, metro stations made it an ideal choice.

The room was a bit on the small side but the spacious bathroom more than made up for it. I had an inner room which came with a "charming" view of a rooftop and office buildings. It didn't bother me since there was dreary, rainy... more

Everything! Friendly helpful staff, great room, comfy bed, lovely
breakfast, great location close to Canada Place Waterfront, Fab
shopping, Rail Station, Great places to eat, masses of excellent coffee
shops..Starbucks on site as well as a great bar and fab steak house for
a special meal.. Would love to stay again.. Thankyou !

Nothing...well having to leave after just 6 nights. :(

Great hotel with excellent helpful staff. The wait staff was wonderful and attentive. Only complaint is the tub, shower. It takes some effort getting and out due to height.

Lovely room Breakfast included Fabulous staff

Tiny and slow elevator

What a great hotel! The staff exceptionally attentive. Makes a real change from faceless and impersonal large city hotels. Great location - we used for pre and post cruise base. Great breakfast included in the rate. Cannot fault this hotel.

Great room perfect temperature comfort luxury linens stylish bathroom Friendly staff good breakfast value for money

All was good

I loved the close by gym which guests got free access to, there were lots of equipments and a lot of space. The location is amazing, nearby shopping around every corner as all the main shopping streets were there (Robson, Granville, etc.)

There was a particular staff member who did not acknowledge our existence even when we were saying "how are you?", he served us in a very condescending... more

St. Regis Hotel

St. Regis is a great place to stay. It is downtown so you are in the middle of lots of things. There is one elevator and it is small, we took the stairs most of the time but the paintings on the wall in the stairwell are worth the walk. Staff was very friendly and helpful with places to see. They even arranged a bag breakfast since we had an early flight!!

klasse lage mit super service

Wir waren 3 Nächte in diesem Hotel. Der preis ist eher hoch.wir hatten ein Zimmer ohne Aussicht und die geräusche einer Anlage vor dem Fenster waren sehr laut.wobei die Lage in downtown den preis aufwiegt.bad ist sehr geräumig und hochwertig von der Ausstattung.servicepersonal ist offen und freundlich,geben Tipps und reagieren schnell und zuverlässig bei Problemen.frühstück war sehr lecker,man... more

This is a fantastic little boutique hotel that is central to everything and has great customer service...especially Gary!!!! I surfed thitem telnet for three months before deciding on this place for our 25th anniversary trip. We did not want a chain hotel, and did not want too much pretense that seems to permeate some smaller hotlels of this type. I think we really made the right choice. Back... more

The St. Regis was very nice on the outside and inside. The outside was rather classic looking, but the inside was warm yet modern.
I think the best part of our stay was the complimentary breakfast. Large portions and lots of options for you to choose from. It was a beautiful space and breakfast was delicious.
The Hotel has a bar and grill attached and it was wonderful. Loved the atmosphere and... more

An absolute 5, no hesitation! It is always a little scary going to a new hotel in a new city. The St Regis is superb! The location and options for public transportation and walking and accessibility, fabulous! The service is exceptional, the staff is patient and thorough with directions, and responsive to any needs. The bottled water is free, the made-to- order breakfast is included and... more

I recently traveled to Vancouver with the intentions of getting engaged to my girlfriend. I had made arrangements with the hotel to have flowers in the room (they took care of all the purchasing/choosing/delivery - it cost me about $50). I also requested that they put me in a nice corner room, which they did. Also, for my engagement, I had purchased an ad in a local newspaper, and had the paper... more

Very disapppointing. Small room and horrible service. We had to request our room be cleaned up at 4:30 in the afternoon. Parking was a huge issue. They said one thing on the phone and then didn't have parking available or other servces.

Phenomenal hotel. The staff were welcoming and so lovely. They really made the place. Management should be proud of their representatives.

I have absolutely nothing negative that I can think of at all! Probably the best hotel experience I've had in a long time and at a really incredible price. I would definitely stay here again and highly recommend it to anyone looking to stay in Vancouver.

Really enjoyed our stay. Just one night, but absolutely no complaints. Friendly, helpful staff, room was spotless, bed was extremely comfortable (got upgraded to a King room), shower was great and hotel was very quiet. The complimentary full breakfast was delicious. We will still here again, without a doubt. Best bank for the buck in Vancouver.

Boutique at its best. Complimentary EVERYTHING (breakfast, internet, long distance calls, 2 bottles of Fiji water...to name a few), it was great! The heating tiles in the bathroom and made-to-order complimentary breakfast were awesome added touches. All the staff were friendly and helpful. The rooms were clean and comfortable. The bath products smelled fantastic. The attached bar & grill had... more

The perfect boutique hotel. They give you incredible value, stupendous service, and lots of caring love.

A new home in Vancouver.

Plus a humungous breakfast for free. Served!

The difference between the St Regis in Vancouver and the Palace Hotel in New York (the next place I stayed)? At the St Regis, they actually WANTED you to enjoy your stay - from the handwritten welcome note to the fluffy towels to the helpful staff (great dinner recommendation!) to the gym membership around the corner to the free calls to the Fiji water to the free WiFi to the . . . need I go... more

Very comfortable beds, free long-distance calls, and free breakfast.

Easter in Vancouver

Great location. Very friendly staff. Just minor delay in elevators function in the morning to go to breakfast. Breakfast included was great.

The hotel was located in the heart of downtown and next door to the Sky Train. This eliminates the need for hiring taxis which are quiet expensive in Vancouver. The staff are very cordial and helpful. The overall ambience and room facilities are good except for the fact that there is no room service. Overall, St. Regis is real value for money due to its location, facilities and economical... more

Excellent value. Hotel located smack in the center of the city, surrounded with modern concrete boxes-hotels which 2-3 times more expensive. To have a breakfast included, gives guests additional value by not only saving money, but especially saving valuable time to do other touristy things. By the way breakfast was excellent for our taste. Possibility to walk to almost any attractions also very... more

Fast and efficient check in on arrival with friendly staff. Rooms are small but very clean and even supply bathrobes. What I did like about this hotel was no-one could use the lift without a door key which I thought was a bit of added security. Located a few blocks away from the Lookout Tower and also close to Gastown, Chinatown and the information centre. Although not one of the hotels on... more

The person that checked us in was very nice. I didn't have the printed voucher to show that I've paid for the accommodation, so he let me use the internet to print it out. The only downside I can think of is the hotel doesn't provide parking. You have to find parking on your own. Luckily we were able to find one close to the hotel.

The hotel has very nice amenities and included a buffet continental breakfast in the basement dining room. The elevator was a bit small for more than 2 persons with luggage but otherwise the hotle is very close to major luxury hotels and the cruise terminal, which is why I stayed here. Previous reviewers warned that street facing rooms would experience a high level of vehicle noise and this is... more

Yes--these budget accomodations were very centrally located in the center of downtown Vancouver. Rooms were clean and large enough, continental breakfast was included, however, there was no room-service(food) and NO PARKING! But if you don't need to park a car and don't really care about all the frills you may get with a more expensive hotel this was a NICE HOTEL. Remember if your booking... more

Hotel is well situated, with friendly staff, and overall, good value for money

Ideally situated for the cruise terminal and shopping streets. The rooms were spacious and well equipped, an important consideration for visitors with luggage. The continental breakfast is excellent, especially the fresh fruit. Staff were very helpful regarding local restaurants, taxi bookings etc. It was good value for money and I would certainly recommend it.

For the price that I paid to stay at the St. Regis, I found it to be an exceptional value considering it's location and its very decent accomodations. Right in downtown Vancouver, I found it very close to public transportation (a Skytrain station literally a few steps from the hotel's front doors and bus stops across the street) and a very short walk to Pacific Centre shopping mall and the... more

- Extremely centrally located in downtown Vancouver, less than 1 km away from the harbor as well as it is surrounded by the hustle bustle of the city. - Also next door to the Pacific Center Mall. - Rooms were just about acceptable quite small frankly. - Though the breakfast is free its far from acceptable (can you believe it, they don't have eggs or any kind of fruit(s) available) - But for the... more

The hotel is very nice; contemporary and comfortable. The breakfast is great in the morning - made-to-order with crunchy potatoes, crunchy bacon, eggs, waffles, etc. that you order from a menu. It's not buffet style, so no worries on stale food if you arrive to breakfast late.

The hotel staff was very helpful in getting around. They were always detailed when answering questions.

The heated... more

Perfect Stay

very convenient location, great services, beautiful room and spacious bathroom.

Stayed at the St Regis this weekend. Great service- Ryan at the front desk was extremely helpful in planning our activities and giving us great dining suggestions. I would definitely stay at the St Regis again.

Perfect three-day weekend!

The hotel staff were outstanding...polite, helpful and kind. They couldn't have been any better.The room was efficient and comfortable. And, I've never seen such a deep bathtub! It was luxurious!We would stay there again in a heartbeat!

Vancouver Stopover

Could only spend one night in Vancouver, but was glad to have chosen The Regis. It was easy to find, convenient location to shops and transport. Room was lovely and clean. Staff attentive and happy. Vancouver definately on a must visit again list as is The Regis.

My review is a little late. My husband and I traveled to Vancouver back in September of this year and stayed at the St. Regis for four days. Very nice boutique hotel in the heart of downtown Vancouver. They offer a parking pass if you come with your own rental car. It's underground parking and very safe. Rooms are very small. We booked a standard room with a king size bed and a crib for our... more

couple for short break

An excellent experience as expected from reviews. Clean rooms, with staff willing to find answers to any questions we had. A tasty filling breakfast included. Slightly noisy room on the main road side, but to be expected. Staff gave us location, number and price of our planned bus trip. Would rate highly for good central location for city visit and restaurants.

Sehr schönes Hotel

Die Lage ist Super, das Frühstück sehr gut. Unbedingt das Steackhouse ausprobieren.

Good breakfast, tiny rooms, no view, not special

The breakfast is very good - cooked to order with a lot from which to choose. But the rooms are very, very small with poor views and the service just OK.

I called into the St. Regis Hotel before booking to ask a ton of questions. I think it was Jose that answered - and the two times I talked to him, he was so patient & so sweet while answering every question I had.

CONS:

The room is much smaller than portrayed on the site - this was immediately disappointing. As is the elevator, which is actually pretty amusing. My boyfriend's shoulders... more

I really enjoyed my stay at the St. Regis last week. When you first see the building, it's easy to prejudge and worry that the accommodations won't be nice. But, it is nice.

I circled the block a couple of times before I called the desk because I couldn't figure out the parking situation (there's very limited street parking). They told me to pull up in front, put on the hazards and they came... more

great front desk customer service\n\nno hot tub or pool and expensive parking, but that is with most\n\nIt's a great place

Excellent

Excellent clean quiet hotel in great location with friendly staff. Throughly recommend. Rooms are very well appointed and free international calls are great!

This was my first visit to Vancouver and was pleased to have had the opportunity to stay at the St. Regis Hotel. The hotel is located just a few blocks from the Canada Line transit station, so it was easy to get here from the airport.

The St. Regis is a beautifully renovated boutique hotel, located within walking distance of the SeaBus terminal, Gastown, and the West End. The rooms are... more

Thank you for taking care of me on my 40th birthday. Staff was friendly and would return.

Meeting

Overall I had a fantastic experience at the St.Regis Hotel. Its a fantastic hotel with attention paid to the individual. Free amenities like breakfast, international calling, wireless internet and access to a full featured gym next door. The staff was very helpful taking time to explain if you had any questions. If you are leaving early in the morning they even packed a breakfast box for you!

Best value in Vancouver

Free internet, free daily made to order breakfast, free long distance and local calls, and free currency exchange. Literally next door to sky train stration and starbucks. Great downtown location near gastown, convention center and pacific center shopping. Drug store & Tim Horton's across street. Clean modern room & helpful staff. Only negative was a bit noisy on Sat night due to bar across the... more

Great room, helpful staff, good location, and great breakfast included.\n\nThe entrance was nice but small.\n\nI'd recommend the St. Regis for the tourist and business travelers. The staff are friendly, knowledgeable and helpful. Location cant be beat-convenient to the Sky Train and in the midst of downtown. The room and amenities was great-free wireless connection and free international calls... more

Lieblingshotel!

Schönes, modernes Hotel mitten in der Stadt - sehr freundliches Personal, helle Zimmer und bestes Preis-Leistungs-Verhältnis! Immer empfehlenswert.

Excellent séjour

Personnel souriant et très serviable, emplacement idéal en plein centre, chambre très confortable. Bref, excellent rapport qualité-prix et rien à redire !

Recommend Highly

Nice clean hotel in a good downtown locatiopn, within walking distance to Canada Placa, Yaletown, Gastown, Pacific Center and restaurants etc.Quiet, clean and decent-sized rooms, Bathrooms were nice sized and not claustrophobic. Hearty breakfast served by clean, friendly staff. Front desk is manned by real friendly professionals. A good value for one's money. Seems like a popular place too,... more

Wow! I travel regularly for work, and this property is by far my favourite in Canada! I do business with them for groups quite often, and having dealt with a few dozen hotels across Canada, no other property comes close to the service level we experience here.

This is a great boutique hotel right in downtown Vancouver. Travel to and from is simple as the SkyTrain entrance is on the same block.... more

Caveat emptor - Exorbitant umbrella rental charges

Well situated, clean hotel, convenient to downtown shopping, the waterfront and upscale restaurants. Easy arrival from the airport via the Canada line. Nicely appointed, stylishly remodeled. The free internet, phone and breakfasts are nice touches. The front desk personnel, the maid service, the breakfast servers, are all friendly, efficient and top notch; don't forget to tip them for their... more

I had a positive experience at the St. Regis Hotel. It is in an absolute great location. Just about anything is walkable or available by transit. We took the Canada line to and from the airport with ease, as well as the #19 bus to the Vancouver Aquarium. I would recommend taking a cab to/from Grainville island, however. We walked there and it was quite a hike, the cab ride back was less than... more

Beautifully updated room, fantastic staff, amazing breakfast, this hotel was excellent.\n\nThe only possible downside was: 1. no pool. 2. no fridge in room.

Historic hotel, beautifully restored. Excellent staff. Loved the heated floor in bathroom.\n\nOnly very minor complaint is that since it is an old building the rooms were on the small side.\n\nLoved my stay. Excellent service form staff, from bringing extra towels right away to making great recommendations for nearby restaurants. The rooms are beautifully appointed with high quality furniture... more

We enjoyed a two night stay at the St. Regis in December 2011 for our 35th wedding anniversary. Our room included a separate livingroom and flat screen tvs in both that room and the bedroom area, which included the most comfy king bed imaginable. We slept like royalty! Extra special touches included mints on our pillows, Figi water on our nightstands and always fresh apples in the lobby. For... more

excellent all around

Nice decor. Room very clean. Love the amenities such as free internation calls, free bottled water and full hot breakfast. Very friendly staff.

My stay at the St Regis Hotel was better than any hotel Ive stayed at ( Ive been to them all Super 8 to Fairmonts) The instant we walked in, we were greeted by the front desk, and our bags were whisked away, to our room while we checked in. When we got to our room, the gentleman who took our bags, showed us where everything was in our oom, and how to work the thermostat. The room itself was... more

We were here for a 2-day trip at Vancouver. I am very happy with our stay there. It has great location. It's 25-30 minutes walk to Stanley park, 20-25 minutes walk to Yaletown, 10 minutes walk to the lookout point, and 15 minutes walk to the Johnson st. shopping area. They offer free breakfast and it's not just a buffet but a nice sit-down meal. You can choose from a few of selections on the... more

Our most recent stay at the St.Regis was lovely--gorgeous rooms, comfortable beds, delicious breakfast. We love the location of the hotel, as it's next door to major shopping and eating destinations. There is a liquor store underneath the hotel near the train station, and a great sports bar attached to the hotel. You can't really go wrong here...UNLESS service is your dealbreaker.

FOH staff... more

The hotel was outstanding in every respect. It's great to begin with a professional, quality breakfast. The rooms and facilities were superb. The staff were friendly. The only downside is the lack of a free gym (you can pay a discounted rate to use the gym in the next building).

My wife and I we the lucky recipients of a Holt Renfrew 'Shop and Stay' package, which including a night's stay in one of their executive suites. I'll let my wife review that 'shop' portion of the package and stick to the 'stay' part.

The St. Regis is everything a boutique hotel should be. The hotel is a perfect mix of a historic building and modern amenities. It has been beautifully appointed... more

gutes Preis-Leistungsverhältnis

Das Hotel liegt in der Nähe vieler Sehenswürdigkeiten und Shoppingmöglichkeiten. Kleine, aber saubere Zimmer mit einer guten Ausstattung

So pleased with our booking through

So pleased with our booking through Hotelclub.com.au at St Regis Hotel, Vancouver. We had originally booked for 3 nights but flying in very early decided to book for the day before so we could have an early checkin. I cannot speak highly enough of their desk manager, Benjamin, who warmly welcomed us and had our room ready for our early arrival. The room has everything you need including free... more

Free breakfast, bottled water, and WiFi were very nice touches. Room was clean and comfortable.\n\nThe area was a little noisy.\n\nThe St. Regis is a nicely appointed and conveniently situated hotel in a busy section of downtown Vancouver. Amenities include free breakfast and WiFi, and nice touches like complimentary bottled water and chocolates in your room. This hotel is a good choice for... more

I loved St. Regis hotel!

I loved this hotel. Everyone was extremely nice. The room was clean and the bathroom was modern. The only down side I can find was the room size which I found a bit on the smaller side, other than this everything about this hotel was excellent. The complementary breakfast was a la carte, and to top things when I checked out I was asked by hotel staff to enjoy the lobby, have a coffee and they... more

The only good thing was the breakfast.\n\nParking rates were insane! Front desk individuals should be fired.

I loved the room, the little considerate touches for our comfort, and the location.

Ideal location with great freindly

Ideal location with great freindly service and facilities. Clean & well appionted. Price included a great cooked breakfast which is also a bonus while on holidays, free international calls & wireless connection, so extremely happy all round.

A perfect Vacation

Well, the hotel (St. Regis) was amaizing. The room was not too big but perfect for my friend and I. Love the attention from the staff, I give them all A+++++++++++++++++++++. Would stay again without problems, the hotel is near the mall, skyline and bus stop and it is a walking distance from all Vancouver downton (if you like to walk like me). Like the breakfast buffet and hot meals included in... more

Excellent value in Downtown Vancouver

I recommend it. Very nice rooms. May be a little noisy in the AM due to car noise. Great value. My expectations were met.

Great Hospitality and Service

The hotel was in a great central location. We upgraded from the Smart Queen to a King Suite for a nominal fee. The rooms were appointed very nicely and the bathroom was spacious with heated floors. A full breakfast was included and was tasty. Staff from all levels were courteous and helpful. Next trip we will be looking for more great rates for this spot.

Great boutique hotel

Great boutique hotel

St Regis Hotel

Recently remodeled and with a modern look, this small little boutique hotel is perfect for those who are adverse to the larger hotel chains. Includes a free hot and cold breakfast. Rooms begin at $200 a night.

The St Regis was everything that

The St Regis was everything that you want from a City Centre hotel. The hotel was clean & tiday and appeared extremely well run, with a good breakfast, great bar attached to the hotel & 2 restaurants. The staff were excellent and upon arriving we were helped from the car and into the reception with all our luggage and then told that our luggage would be put in the room for us while we returned... more

Ah, OK, residential stairs being locked makes sense. I'm glad that there will be signs posted soon. I would definitely stay at the St. Regis again.

I am here at this hotel right now on a pleasure trip with a sister to this wonderful city.

It is my first stay at this hotel. I'm afraid I must take issue with the scathing review and one star from the lady who took issue with this St Regis not being related to the NYC St Regis.

What a ludicrous basis for a complaint, ie because she was confused! How is that their fault? She is almost... more

This St. Regis is NOT related to the glorious St. Regis hotel you are thinking of! How disappointed was I to find this out upon my arrival!

If you have ever stayed at a St. Regis you know they have impeccable service, amazing beds, and any amenity at your service.

While the name, logo, and typeface are the same... the concierge told me that apparently the St. Regis in Vancouver sells the... more

Suited our needs. Close to Skytrain

Suited our needs. Close to Skytrain station and cruise ship terminal. Included full breakfast was excellent. If we were traveling to Vancouver again this would be the first hotel I would check for availability.

we have stayed in 30 hotels on

we have stayed in 30 hotels on our trip - this hotel served the best breakfast by far!! very close to the sky train with easy access to the airport. will stay there again when we go back to vancouver.

Could not fault the hotel.

Could not fault the hotel.

Best locaion, great servise,safe,

Best locaion, great servise,safe, great breakfast, next to shopping centre and sky train station, a historical but yet modarn and chic boutique hotel. it's a block away from the sky train that goes to the airport, services was great, and even the bath product was a very famous itaian spa brand. I had a great time there, but just keep a note on booking it 3-4 monthes in advance because the price... more

Stayed here two nights, got room

Stayed here two nights, got room next to adjacent buildings AC units on roof (Room 201). Very noisy. Also smell in room through the hotels AC was not very nice, so turned it off most of the time. Rang up the first night to a lady who was on and asked to move room and was told nothing was available in that room type. Ok, had to deal with it for the night, not pleasant. Early next morning asked a... more

Excellent service,could not be

Excellent service,could not be more helpful,centrally located.Would have no problem with staying there again.

Bon hôtel , bien placé. Accueil

Bon hôtel , bien placé. Accueil agréable et grande disponibilité du personnel. Grande chambre et salle de bains agréable. Petit déjeuner buffet copieux !!! Proximité de la station Granville au pied de l'hôtel. Un starbucks coffee au pied de l'hôtel pour les amateurs !! Super hôtel !

Beautiful, clean rooms. Allowed

Beautiful, clean rooms. Allowed us to check-in early after our cruise. A short walk to the 'Gastown' area. Two young men at front desk were very helpful with directions, etc. A short walk to the sky-train--easy way to the airport at only $2.50. Rooms on the street side were noisy; take earplugs. Will always stay at St. Regis Hotel when I'm in Vancouver.

Absolutely top place to stay >after

Absolutely top place to stay >after long flights from Australia via LAX & checking in at 1.00am ,the staff from this night & every other day of our 4 day stay could not have been more helpful or Courteous.

Staff very helpful and accomod

Staff very helpful and accomodating

The staff were very friendly &

The staff were very friendly & super helpful!! The room decor is modern-simple & have everything you need for a short stay. Nearby eatries & supermarket also made the stay convinient. Good location near 2 train stations. Not the fanciest hotel around but it's definitely a good & comfortable hotel. Would definitely return & recommend this hotel.

I celebrated my birthday here & was impressed by their site. The price is okay considering it's located in their downtown area. I'm from California, so I've never seen the hotel before, but I assumed it would be a larger hotel. The rooms are nice and spacious. They give you complimentary bottled water, which is cool because other hotels usually charge you $5-7 if you open their botttled water.
... more

Fabulous 'find'. Boutique style

Fabulous 'find'. Boutique style hotel, v helpful staff (do ask about cheap Asian eats) and close to transport and the city. Step out the door, look down Seymour st. to Grouse Mtn-wow. Chocs on pillow the crowning glory, 24hr coffee spot across the road. Will stay there again.... congrats to the team there. First timers (as I was) train in from airport and about 200 metres walk...yes easy with... more

Small character Hotel with small

Small character Hotel with small excellent rooms. The breakfast is a great bonus, Thank you Tammy for your excellent service for breakfast. My one concern is that I had tried to arrange a higher floor (weeks in advance after the booking) and was disappointed with a 2nd floor room. I have stayed at this hotel prior to this and they did nothing to accomodate me. The front desk staff seemed to... more

Great hotel! This was my first

Great hotel! This was my first trip to Vancouver, so I don't have other options to compare it against, but the hotel was newly remodeled and everything was very clean. They have a great restaurant/bar attached to the hotel, and the place was pretty active after work hours. Room wasn't very big, but the bathroom was great and the bed was comfortable. They also offer a free voucher to work... more

Boutique Hotels are great.
Service is faster, rooms are more updated and the overall atmosphere is so much cozier.
Stay at the St Regis for 2 night while in Vancouver on a recent trip.
Parking anywhere in downtown is bad, but the parking spot exclusively for St Regis was right off the building. It was safe and heated, so the $25 a day charge was well worth it.
The choice for me to come back... more

Had a three day stay in March 2010. After staying in giant condos in Whistler and the Pacific Palisades Hotel earlier in our visit, the king executive room at the St. Regis seemed really small. No fridge was the worst part. We filled up the sink with ice to keep drinks cold. We talked to the hotel about possibly paying to upgrade to a suite but we couldn't afford it. I thought it would have... more

Our room was very neat and tidy,

Our room was very neat and tidy, was cleaned and bed remade daily. St Regis is in the best location, close to all major sites in Vancouver Downtown with very easy access to buses and the North Vancouver ferry. The staff at St Regis are the most helpful and friendly that my husband and I have ever seen! They were fantastic! Room also includes a awesome breakfast daily, we had a chance to order... more

ホテルマンは皆、親切でとても優しくして頂きました。
部屋も

ホテルマンは皆、親切でとても優しくして頂きました。部屋もゆったりとしていて清潔感も有りゆっくりと過ごすことが出来ました。また、朝食も付いての料金なので満足出来る金額だとおもいます。大荷物でしたがスカイトレインもすぐ隣に有る為エリアも最高だと思います。何かの時は再び利用したいと思えるホテルです。

Extraordinaria eleccion. Situación

Extraordinaria eleccion. Situación excelente, personal amabilísimo, instalaciones modernas y limpieza extrema, todo ello a muy buen precio. Sumar a ello el extraordinario desayuno americano que sirven y queda claro, si vuelvo a Vancouver, volvere a este hotel.

This being our first trip to Vancouver and not knowing the city at all we just crossed our fingers that the room we prepaid online for would be a.) in a good location, and b.) clean and comfortable. Well lets say those expectations were exceedingly met.

The hotel itself we found to be perfect. Great location, awesome accommodating service, and a great room. We walked everywhere. Gastown is... more

We loved the St. Regis Hotel

Highly recommended, great location in the center of downtown. The hotel was recently renovated and significantly upgraded. Great staff...friendly and informative. Included hot breakfast is a nice added touch. The only minor complaint is the parking is at the garage next door. There is no direct access, you go outside and walk about 200 feet to enter the building next door and then take an... more

Great St Regis Hotel

Excellent location, very friendly and very helpful staff. Great breakfast and beautiful room. Would definitely recommend. Only downside for us was room overlooked busy street and we stayed Sat night so was noisy - we are used to complete quiet at night so may not be a problem for others.

I would have said 4 1/2, but 5 is good too. I love how clean and modern this hotel is. It's beautiful, the staff is SO great. Friendly, entertaining, and accommodating. The only reason I would say less than five is because there is no bathtub. I love bathtubs on vacation. They also have a complimentary "continental" breakfast. "Continental" because they also give you the option of bacon and... more

It was good value for money. The room was spotless and the staff pleasant and helpful. We were pleasantly surprised. The continental self-service breakfast was very substantial - plenty of choice. At the time of our visit, there were alterations taking place which meant the only access to the lower level breakfast room was by the only lift in the building. It did not cause us any problems,... more

Okay for one night but would not like to stay any longer. AC very noisy. Good breakfast included. Good position for Vancouver.

Would only recommend it now to munchkins! Word 'suite' didn't mean much. Oct 07 they say they are doing major remodeling. Clean, good breakfast & great bathroom/shower but NO ROOM to walk between the queen bed & the LARGE piece of furniture which housed the TV. Tiny AC unit couldn't keep up with even moving the air even though it was quite cool outside -- opening tiny window was not a... more