After a horrible experience throughout our lunch, I politely said to the kitchen person that the food was excellent but the service was horrible and she, someone else from the kitchen and the owner yelled at me for saying that. He then followed me to the street and in a very aggressive demeanor told me not to ever come back to the restaurant!!!! wow! this happened on Father's day in front of our 3, 5 and 6 year old girls and wife!!
I have been to the Crepe Kitchen a number of times and it has quickly become my favorite place in downtown Oakville. The food is delicious, the coffee is great and the friendliness of the owners is unbelievable. My children love it there!!
After a horrible experience throughout our lunch, I politely said to the kitchen person that the food was excellent but the service was horrible and she, someone else from the kitchen and the owner yelled at me for saying that. He then followed me to the street and in a very aggressive demeanor told me not to ever come back to the restaurant!!!! wow! this happened on Father's day in front of... more
To be able to give this restaurant a thorough fair in my review, I decided to make my presence there 3 times although the first time didn't go very well for me. So, here it goes:
- When you come into the restaurant, you have to make your order first, paid and then choose your table to sit. The handwritten chalkboard menu is right on the wall next to the cash register and also on a pathway of...
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Very disappointed. We came here as a goodbye breakfast for our friends moving out west. From the moment the 6 of us walked in, it felt like we were a nuisance. 3 of us requested a modification to the crepe for dietary/allergy reasons and we received eye rolls from the man behind the cash and the cook. They told me "it's too much work" and it's "not on the menu".
Simply, I will never return....
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Bad bad service. The senior staff was very rude to the little girl. We understand the customers have to order before taking the table. But you don't need to be so rude to ask a 6 year old to leave the table in such manner. So bad!
Crepes were good but service wasn't. They need to turn their AC on or at least make sure its at a comfortable temperature. We felt so rushed to eat and leave. Owner cleared off our table before I even finished my drink although I told him 2 mins earlier that I'm not finished. I've never been looked forward to leave a restaurant.
This place is the best place to grab a crepe breakfast any time during the week. It has a small family run feel and it seats less than 20 people at time. It does get packed very quickly and you'll be waiting for a table for a long time! But never the less it is worth it!
You place your order at the front and they bring the food to you. The crepe comes with a Honey Mustard Salad dressing is...
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*make reservations!!*
Hands down best Crepe I've had. The service was attentive and friendly, though they get pretty busy! We tried both sweet and savory and they were both amazing!
Ordered the Pop-Eye (savoury crepe stuffed with spinach, eggs, mozzarella and Mornay sauce) and loved it. However, service was very slow. Had to wait a good 10 minutes just to be given water! I can understand taking time for food or coffee, but water should come almost immediately - especially when you order your food and pay beforehand!
ETA: I got the sense that they serve tables in the order...
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They make some really good crepe. We enjoyed it a lot. It's a little pricey but the food is good.
We didn't have issue with service even if we stood there for few minute looking at the menu with 3 kids figuring out which crepe they wanted.
Today I took mu friend for her birthday and staff refused to give me a seat for 2 when I told them my friend is literally walking behind me with a stroller. They said no until they see her they wont give me a seat.
my friend entered the restaurant as we were talking and couldn't believe it. Food was...
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Decent crepe's but the owner is downright rude. We sat outside for a moment and told my friend to leave the seat. We still went in but there seemed to be a non-friendly customer atmosphere. They would be way better off with someone seating people properly and courteously. Food is ok bit would not go back because of the atmosphere.
An amazing restaurant, the atmosphere and staff are wonderful. My girlfriend and I always make it a point return every time we are in Oakville. The staff always are always smiling. I have never had a less than incredible crepe there. Their portion size is just right as well. My hunger is always satisfied and I never feel like I... more
When I walked into this place with my daughter, the first thought was it was so cute and cozy. The service was different story, not friendly at all. The food was ok.
My daughter loves the chicken, hearts of Palm, mushroom and Béchamel sauce crepe! It's a must do when we are in Oakville! The dressing on the salad is great and we often buy a bottle for home (only way to get her to eat salad).
You place your order at the cash and u get a number to take to your table. The owner will usually direct you to the smallest table to meet your requirements (so you...
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The food was amazing!!! I actually thought I was eating an authentic Parisian crape. Delicious! But the service, they asked this elderly women to leave the restaurant a couple of seconds after her plate was gone! What happened if she wanted more?!! This waiter was very rude and straight forward. It was uncomfortable too.
The setting is quaint and perfect. The fresh, made to order crepes are delicious. The family who owns and operates this adorable place are genuine and friendly. My only regret is that I didn't eat every meal here during my two short days visiting Oakville.
I have never eaten a crepe so amazing in all my 41 years, even when...
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If you're not in a hurry, this is a lovely place. Mom & Pop ownership. The food is wonderfully prepared; plentiful without leaving you stuffed. Freshness is worth a little extra cost, and our party of three had a very pleasant time. The owner wasn't at all rude to us, but the system is pretty clear: order at the counter,... more
As suggested by the name, crepes are the focal point of the dining experience. The crepe menu is divided into two, one for main course crepes and the other for sweet or dessert crepes. Our visit was at lunch time on a sunday, the place was busy but we found a table for four. We all had different main course... more
Was met with a man (owner?) who very rudely declared we had to order immediately and couldn't have a table until we did. Was waiting for friends. Not used to being treated so poorly. If you want a relaxing brunch with friends with excellent service......stay away!
The food is enjoyable but pricey for what you get. Visited here last fall with friends and found the experience better than expected after reading some bad reviews regarding service, however, my last experience was more in keeping with the negative reviews. After sitting at a table, the owner of the restaurant came over and very rudely told us that... more
The Crepe Kitchen is a unique quaint little place, the crepes are pricey for what you get, but the flavours are quite good. Unfortunately, despite having a quality product the service is among the worst we've ever experienced. It seems the owners place a higher value on being rude and combative rather than trying to give customers a positive, memorable... more
My wife and I went here for brunch. She is a vegetarian and placed an order for an item and asked the owner if the item had any meat in it. He responded no. We ordered our food, waited 40 minutes for it. This place makes you pay for the food and pay the tip before you get serviced!
When...
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My husband and 2 girls (9 and 11) went to The Crepe Kitchen on a Saturday afternoon. My daughter ordered a french onion soup ($10). She loves french onion soup, and orders it at The Keg or other places we eat at. This one she didn't like, after two bites she couldn't eat it. When I tried it it didn't... more
I went with my girl friend for lunch. We wanted to talk because we hadn't seen each other for awhile. Because there are only hard surfaces and a very small venue, it was so loud we couldn't hear each other over a very small table. The fact it was so busy attests to the fact that it is delicious food.... more
This little gem of a place serves up some spectacular crepes, both savoury and sweet. It's tucked away on a side street in downtown Oakville. Once you find it, you will keep coming back. I recently had the Mediterranean crepe, delicious.
I've been to this restaurant 4 times and each time I find the service horrendous. I tend to go back because friends want to go. The crepes are always good but I cannot get over the terrible attitude of the owner. The service is extremely slow and these are not cheap. A lunch crepe with a water was $21.
My wife and I have been frequenting this restaurant a coupleof years now. The crepes are the best we have had anywhere. There is a great selection to tease the palate and I although I have not tried them all, I have made an effort to taste a variety of them.
Whether for breakfast or lunch, there is a crepe...
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The Crepe Kitchen is a family owned and operated restaurant. Every dish is made fresh. The service is friendly and fast. Prices are reasonable (nothing in Oakville is cheap) and excellent value for the money.
I've eaten there with friends, family and even business lunches which have always been a hit with my guests.
The Crepe Kitchen is a great...
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This place is way too overpriced with an average customer service and long wait times. The food is tasty, but at the end it's just pancakes with a filler. Spent ~50$ on 3 crepes.
Do not let the negative reviews fool you. The staff was very friendly and professional. The crepes were probably the best I have had. They are made fresh from scratch, and because of this it takes some time to receive your order, but it is worth it. I will definitely go back.
The main two issues people will likely have are that this restaurant is small and operates in a "cafeteria style" of ordering first at the counter - then they bring it to you. We saw several people stumbling to read the menu, juggle kids and/or a dog, get seats and order all at the same time. Its not suited to... more
My wife and I been to The Crepe Kitchen few times, every time is like a new experience, amazing food, excellent service and wonderful atmosphere. So please whoever wrote negative reviews, I am sorry I will have to strongly disagree. I respect everyone opinion , but this time..really this place is void of any drawbacks. Dear owners please keep the... more
My family and I had a great experience at The Crepe Kitchen. We have been there a few times with friends and family. We are world travellers and I can assure that we know a lot about restaurants. Their crepes are the best we've had in years. The owners always make us feel at home and they are very kind... more
We were told that since we were 7 and had 3 kids we would be better off not staying there. I really wanted to eat there and it was Father's day so I decided to ignore the comment and said we would wait until a big table opened up. The person I believe was the owner, was very rude throughout... more
Worst customer service ever!
Owner and all the staff very unfriendly. They do not know anything about customer service! And when we gave him a constructive feedback the owner was very very aggressive and said: If you do not like the service, then do not come back because this our service! He treated us really bad. We were really polite...
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We were many times and always we had a great experience. Good food with a personal touch. Great!
If you are looking for authentic French crepes don't miss this place
Wow, so our first time there and as my husband stands in line to order our lunch, I decide to grab a table, which I was than told I couldn't sit there until we ordered first. First impression are lasting....wow poor customer service....we provided some feedback to the owner, who told than told us not to come back again.....wow again.....so... more
We visited after my wife had been there a week earlier and thought how good it was. Reading some other reviews I wondered if we had visited the same place as some of the other reviewers. Perhaps it was the method of service, not very Canadian. When you enter you need to queue at the counter to place your order... more
Poor service, mediocre food and high prices aren't a good combination in a town like Oakville where there are so many other options. It took far too long to get our food, and the unfriendly staff seemed to rather be standing around chatting with each other than preparing our order. The food was okay but nothing special which is too... more
I live in North Carolina and visit Canada at least 3 times a year - on my last visit I tried The Crepe Kitchen and it was outstanding...the atmosphere is quaint and warm, the service was great but none of that matters if the food isn't - I had the Mediterranean Crepe and it was excellent - also loved the... more
For me, crepes are more of a breakfast item, so I was interested to try the different varieties offered at this cafe. We ordered the Caprese with prosciutto, and the Mediterranean, and shared them. The Caprese was definitely the better of the two... with more flavor and ingredients, it also seemed like a better value. The side salad was a... more
I go to the crepe kitchen often just to get the memory of Paris! The atmosphere is very French - a petite restaurant that is usually busy with the nicest people! The service is a tad bit slow, but that is because of the whole popularity factor, which means a lot of people need to be served. I recommend the... more
We stopped in for lunch while shopping and found the experience lacking. The sandwich was plenty large and tasted good. However, the balance in meat and cheese was not quite there. The hot chocolate was overpriced and far from premium. If you are going to charge 'boutique' prices, you need to deliver better quality.
I was walking around downtown Oakville one day with my boyfriend and noticed the sandwich board. We decided to check it out. It was a lovely family operated place with delicious made from scratch food. I have been there twice and the only problem is deciding which yummy thing to try.
Cute little cafe hidden off Lakeshore with probably around 10 small tables. Enjoyed my chicken pesto savory crepe. Just didn't like slowly getting kicked out. If you're looking for a little coffee shop to catch up with an old friend for a few hours, don't go here during busy times like lunch hour.
Enjoyed a savoury crepe for lunch, I can't remember the name of it, but it had chicken, onion, mushroom and brie. It was delicious! The strawberry and custard crepe for dessert was even better! The best custard I've ever eaten. The food, overall, was amazing.
The only issue I have is the price. For two savoury crepes, one sweet crepe...
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The choice of Crepes is unbelievable. From savouries to deserts the choice is endless. Family run and the staff are unbelievably helpful and friendly. Children are welcome. Good hearty portions and tremendouse value.
Gotta be the worst service you can pay for in the service industry. Bad attitude, very unfriendly management.
The food was decent and the decor was nice, but the experience just puts you off so much that its hard to enjoy the food.
We were on our way to a Thai restaurant in downtown Oakville for lunch (last minute decision - we live relatively close but the kids were too hungry to make it home and start lunch) when we spotted a sign on Lakeshore advertising the Crepe Kitchen and decided to give the place a try (much to the consternation of my... more
We finally got to try this place during Midnight Madness in Oakville. We had tried a few other times and it was always packed - a good sign. My crepe was delicious, with spinach and mushrooms and cheese; it was served with a side salad which was good also. Prices were around $13-14 each. Tip: you can also order your... more
The best crepes ever!! My favorite is the chocolate, banana and strawberry so gooooood
At first, the place looked very quaint but the crepe menu was quite pricey.
I ordered Ivan's Way crepe and my husband ordered Fajitas crepe which came with some salad inculded (I noticed some leaves were gone bad...so I picked them out of my plate) and specialty coffees. Overall, we thought the food was quite tasty but alas!!!! About an...
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omg strawberry and chocolate crepe HELLLLLLLOOOOOO you must go if you are in downtown Oakville LOVE LOVE LOVE
Limited menu but good food and great location in heart of downtown Oakville.
What a special, cozy place to relax and enjoy a meal with family and friends. There is a huge variety of crepes, both sweet and savory, and fantastic french-press coffee. We've never had a crepe we didn't enjoy!!!
We are so lucky that the owners are part of Oakville. They work so hard and their service is first class. Don't...
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A great selection of savoury and sweet crepes.
I had the dulce de leche with strawberries. Amazing. Great texture on the crepe, with an absoloutely delicious filling.
A tad on the pricy side, seating is somewhat limited, and they do close early. So go for breakfast or lunch only.
This is a great place for breakfast, brunch, lunch, dinner or dessert. The owners are warm and hospitable and the crepes can be sweet or savoury. Delicious either way.
We go to The Crepe Kitchen many times and always have a nice experience, excellent fresh food and services from the owners and their family.
Our almost every week visit is great. Ana & Eduardo good job! Thank you for be part of Oakville.
By the way, Ana your onion dressing is wonderful.
Karen
PS for all my blondes peers...
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Our most recent visit to The Crepe Kitchen (also our 2nd visit) didn't leave us feeling great.
You order and pay at the counter...then take a seat (in the small dining room) before they bring your order to your table. We ordered the first crepe (a simple request from the board menu). We ordered the 2nd crepe which for some...
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This place is trying way too hard to be pretentious. The owner served me and he came across as smug and was pretty awkward to be around. Regardless, the crepe still sucked; it was thin and flavourless and I would equate it to eating oxygen.
Great little place nestled across the street from Knox Presbyterian Church. It's almost like you're in Paris, but instead of bikes and motorcycles going way too fast, you have über-strollers and pretentious Oakvillians sauntering about the town square. Complete with three patio tables outside - we quickly claim one for people watching.
We entered and see a cute interior with maybe 10-12 tables...
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We've lived in Oakville for our entire lives and frequent downtown almost daily. It's summer time now, and people will buy a coffee or a juice and walk around downtown. As we came across the Crepe Kitchen, we had in our hands two Booster Juices. As soon as my wife's foot stepped in the door she was blocked by a waitress explaining we cannot enter the restaurant with someone else's products. Not... more
Warning, not kid friendy. We had a very bad experience and will never go again. My 3 year old son committed a couple of minor infractions
while we waited for our food which would have been overlooked at any other restaurant but the uptight and unfriendly owner lost his cool.
We got a refund and never got to try the the food.
Stear clear of this place if you have children.
Enjoy our sweet and savoury crêpes, homemade French onion soup, unique sandwiches and French press coffee, all freshly made to order in a warm and friendly atmosphere.