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3240 Village Way
Sun Peaks, BC  V0E 5N0

(250) 578-6000

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What the community has to say about Sun Peaks Grand Hotel & Conference Centre

Information from the business
English
May 08, 2015

A few promises to you while you're visiting our space:

We're honest. We tell the truth, we don't spin stories and we correct mistakes promptly. We credit sources and link to them.

We're respectful. Every traveller is unique, with different values, wants and needs. We welcome different opinions.

We listen. We'll spend more time listening than talking. Every comment shared with us is read and... more

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May 30, 2014

Specialties

Nestled in British Columbia's striking Thompson Okanagan region, the Delta Sun Peaks Resort makes it easy to immerse yourself in the beauty of nature.

Located in the middle of Sun Peaks, the resort offers something for every guest in every season, from award-winning ski slopes and rugged hiking trails to relaxing spas and boutique shopping.

Brought to you by yelp

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Other Reviews from the web
English
4.5 star rating
February 21, 2016

My first trip to Sun Peaks. Great mountain. Good snow (somewhere between the wetter Western WA snow and Colorado Powder). Definitely want to go back.

The Grand Hotel was an oddly mixed bag. The Hotel had that beautiful grand feel in the lobby, but I found some of the accouterments a little dated. Their staff also seemed to be a step behind what I would have expected. We took 4 couples and I... more

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4.5 star rating
February 16, 2016

Note to self - Next time...5 days...2, 1, 1 (ski 2, xc 1,ski 1)

Sun Peaks Grand lodge
Must stay in the Summit Club/5th floor. Worth the $$. We had 2 rooms that faced the town...I recommend asking for a mountain view room though they are a little smaller.
Breakfast in the Summit club was a major treat...clothing recommended. Haha! (I swear a guy walked in in his robe and bed head...not a good... more

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4.5 star rating
January 29, 2016

This place used to be pretty well run and maintained when it was operated by the Delta. It's consistently going down hill with regards to service and maintenance. It's too bad because it's probably the best location at Sun Peaks. Hope they improve.

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4.5 star rating
August 31, 2015

I have been to this Hotel 2 years ago when it was a Delta Hotel. It is now NOT a Delta Hotel. Though the beds are comfortable, Some of the finishing in the rooms is a bit tired.

The worst part of the stay is the staff efficiency. We had booked months prior for a King Single room. The night we arrived there was a wedding and they were Sold Out. They put us in a room with 2 small Double beds,... more

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4.5 star rating
Extra touch was nice
November 09, 2014

Went on a much needed relaxation retreat and wow! The staff very friendly, the facility clean and comfortable. The pool and hot tubs were spotless and not over chlorinated. The restaurant although a bit pricey had fabulous food and the few shops and restaurants that were open were excellent as well. We will definitely be back. Oh and the added touch was the awesome complimentary chocolate... more

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4.5 star rating
well maintained, comfortable
November 03, 2014

enjoyed an off season stay for a price no higher than a modest motel in Kamloops

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4.5 star rating
Great hotel except for the add'l charges
October 22, 2014

Enjoyed the outdoor pool & hot tub at the end of October. Facilities are very nice but found the extra charge for the cot/bed ridiculous when I already paid for an add'l person to stay in the room. Also parking was extra on top of the room charge. Besides that the staff were very friendly & accomodating!

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4.5 star rating
Disappointing...
October 10, 2014

Had expected a Delta hotel as per ad....turns out new owner. We knew it was off-season, however, upon arrival not hardly anything was open....no shops, no restaurants (except the pricey one in the hotel) The rather smug desk clerk asked for $13 to park in addition to,the $169 night! No refunds (we would have gone to kamloops at that point). He waived the parking upon my complaint (all of 5 cars... more

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4.5 star rating
Great location. Only hotel in Sunpeaks with a pool
October 05, 2014

Great location. Nice deck with pool and hot tubs. Hotel is looking a bit tired. Our hallway smelled like an old folks home. We were there at a very quiet time of the year - in between skiing and mountain bike season. Breakfast was mediocre.

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4.5 star rating
Nice hotel, right in the heart of sunpeaks
September 22, 2014

Had a great time, went hiking and out to the local night club which had a live band... Really good time

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4.5 star rating
Beautiful hotel
September 13, 2014

Great hotel in a great resort!

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4.5 star rating
Extra touches go far...
September 11, 2014

We travel quite a lot and were more than pleasantly surprised with what we got for our money when we arrived at Sun Peaks. The Place was like a little city all of it's own it was so quaint and Pretty set into the background of such majestic mountains, making for Beautiful views! Inside the lobby was Magnificent! such workmanship and detail, beautiful woodwork. Our room was CLEAN, very... more

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4.5 star rating
Friendly staff
September 08, 2014

Very enjoyable, definitely would return, central location, clean, beautiful foyers with tapestries, it really is quite grand. Those comforters are odd, pillows are lumpy too? All in all very good value, we used the hot tub and appreciated that not all the pools were in brilliant sunshine at the same time. Thank you!

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4.5 star rating
great place
September 07, 2014

this is my 3rd trip to othis hotel this year.it never disappoints.

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4.5 star rating
Beslist een aanrader.
September 06, 2014

Heerlijk verblijf op een toplocatie en dit voor zeer goede prijs.

Brought to you by expedia

4.5 star rating
Nice hotel
September 02, 2014

Very nice stay.

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4.5 star rating
Should have stayed longer!
August 24, 2014

A wonderful restaurant and very comfortable, clean well appointed chalet.We stayed at the Cedar House on our way to Kelowna from Calgary and enjoyed every minute.

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4.5 star rating
Ski resort in summer is nice
August 22, 2014

We were touring from Vancouver to Calgary and chose this hotel for an overnight stop. It was slightly out of the way from our route but definitely worth the detour. The rooms were nice and inviting. The staff were friendly and helpful. I would definitely like to return for a longer stay. The hotel is surrounded by a mini alpine village where you can go for walks and get food and souvenirs. The... more

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4.5 star rating
Good customer service and clean rooms
August 21, 2014

Good customer service. Location is close to attractions and restaurants.

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4.5 star rating
I was not happy with the resort at all
August 19, 2014

It took them 45 min to find our reservation then room light was not working they fave bus room at the end of world. When we asked to oral to manager no one followed up with us. There was no amenities in that room their ice machine was not working when we called at 11 pm at night they tried but still no follow up by the management and at the check out my husband mentioned that we were not happy... more

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4.5 star rating
Fabulous hotel right in the centre of things
August 18, 2014

We were lucky enough to have a mountain-facing balcony room from which we were able to: enjoy the retro music concert, watch mountain bikers careen down the trails, people watch and quietly sip morning coffee while reading a chapter or two.

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4.5 star rating
August 17, 2014

Great Hotel and Sun Peaks is beautiful.

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4.5 star rating
Nice hotel in a beautiful mountain setting
August 15, 2014

It was a very relaxing 2 day stay. We stopped in on our way back from Vancouver and decided to stay an extra night. Staff were very friendly and room was very comfortable and clean. The location offered lots of activities -mountain biking, hiking, golfing and dining. The village had outdoor entertainment which was very enjoyable. The local residents were very friendly and welcoming. Overall a... more

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4.5 star rating
August 15, 2014

One thing I am not happy about is paying parking, $13 per night.

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4.5 star rating
Loved our stay at this hotel!
August 14, 2014

We loved our stay at this hotel and actually decided to stay one night longer than planned. The room was big, the beds were very comfortable and the bathroom was spacious. The cleanliness of the room was excellent and I am picky about this in hotels. We enjoyed a nice meal on the patio of the lounge and the food was delicious. The hotel was very close to the chairlifts and bike park. We enjoyed... more

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4.5 star rating
Pretty empty mid week in August
August 13, 2014

We stayed in Sun Peaks as a midway stop to our "real" destination. The hotel itself was quite nice. The village of Dun Peaks 8 cute. But, this was not a good destination in summer. Restaurants were closed early. Not many people. The resort is pretty. The outdoor heated was very nice. The morning that we left, a tree feLL on the power line for the village. Only one restaurant had a generator.... more

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4.5 star rating
Beware of parking charge
August 12, 2014

A descent hotel. I was a bit put off by the parking charge. While I expect that downtown in a city, there is no scarcity of land here so its really tough to justify that parking fee. Would choose another option in sun peaks next time for this reason.

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4.5 star rating
Nice stop over between Edmonton & the west coast
August 07, 2014

What a delightful surprise this hotel and resort was. A little gem in the interior of BC.

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4.5 star rating
Great area
August 06, 2014

Summertime visit to a ski favourite. Almost as much fun in the summer. Great village and the Sun Peaks Grand is a very comfortable hotel.

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4.5 star rating
Pretty setting
August 04, 2014

Sun peaks is a wonderful setting with golf in the summer and skiing in the winter. Bavarian feel to the town. Not enough high end restaurants, pretty casual fare. Be careful the time of year you stay.

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4.5 star rating
Super hotel.
August 02, 2014

Great Hotel, staff were super helpful, especially Tamara at the front desk. Nice location. Lots of choice for meals. Would visit again when everything is open. We went during off season on a quiet day.

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4.5 star rating
Poor Restaurant Service
July 24, 2014

Only disappointment was at the Mantles Restaurant. Great food but the waiter basically forgot us. When I finally got his attention he apologized then forgot to bring us our dessert. It put a real damper on our anniversary dinner. Also the room was cold. We were completely satisfied with the comfort and service at a competitor's restaurant and ate there for the remainder of our stay. The... more

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4.5 star rating
Unexpectedly charming
July 22, 2014

Surprised by the beauty of this alpine village in summer. We loved our stay. The grand was very pleasant and prominent in its surroundings. Great decision to stop here instead of kamloops on our trip. Only wish we had allowed an extra day to fully explore, or a week to fully relax. Next time.

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4.5 star rating
Slow in summer
July 21, 2014

Really nice hotel only thing is in summer there's not a lot open during the summer in the hotel or village perfect place to spend winter!!!

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4.5 star rating
Nice hotel staff was awesome
July 07, 2014

Saw blue rodeo great concert venue!! Staff was very helpful. Prices a little high in the restaurant.

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4.5 star rating
First time at sun peaks
July 06, 2014

Bed super comfortable, lunch burger & salads great, margaritas perfect. Front desk staff suburb! However, didn't resupply coffee mugs and glasses, nor creamers. Breakfast smorgasbord fair at best. English muffins stale, wife's Benny not cooked, hash browns cold and dry.

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4.5 star rating
Don't waste money on a balcony suite. Great pool!
June 29, 2014

We had a very nice stay at the hotel. The staff was very friendly and accomodating giving us a free upgrade on our room for our 30th Anniverary. The room (though in a private area of the hotel) was surprisingly not very special. The balcony was on the parking lot side of the hotel and wasn't very impressive. Overall I was disappointed in the blahness of the room. I did love and enjoy the... more

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4.5 star rating
Hotel charmoso
June 28, 2014

Hotel bonito e com funcionarios educados. Noite repousante.

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4.5 star rating
lovely hotel but wrong time of year very quiet
June 14, 2014

the village was lovely but nothing was open , June is between the.seasons . in winter or high summer it is probably better.

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4.5 star rating
nice and clean hotel
June 08, 2014

Very nice hotel staff, very clean room and clean hotel. It is worth driving a little more.

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4.5 star rating
May 29, 2014

Great staff...room was large ,with a deck ,now if only the weather had been better..

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4.5 star rating
Great service!
May 09, 2014

We stayed there for just one night but have to say we had amazing experience. The staff was very friendly and addressed all of our needs. Would stay there again

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4.5 star rating
Off season is the best season
April 20, 2014

I took my family to Delta Sun Peaks for two days during the off season. The level of attention we received is without question the best I have ever seen. Every staff member was kind and went out of their way to make us feel at home. I could not recommend the hotel more.

Brought to you by expedia

4.5 star rating
Quick stay for Sun Peaks ski weekend
April 06, 2014

Room was clean but hotel has some expected wear and tear as should be expected for a ski village. Hotel staff were very friendly. There are three outdoor hot tubs - temp was great but jets were weak in the one we tried. Our room was not ready at 4pm on the day of check-in, not really a big deal. They offered to call when it was ready and it only took 30 more minutes, and also offered to waive... more

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4.5 star rating
Great Family Hotel
April 03, 2014

We had a fabulous stay at the Delta Sun Peaks. The beginner hills right outside the hotel and you can sit in the hot tub and watch the skiers go by. Staff was friendly and very helpful to us. Definitely stay again.

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4.5 star rating
nice hotel near everything
April 02, 2014

loved the hotel, breakfast was VERY expensive and not overly worth it, and they didn't tell us that we had to pay 40 dollars for parking found out after we even checked out.

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4.5 star rating
A Romantice Runaway
March 31, 2014

We had a wonderfully relaxing weekend getaway from our hectic lives. There was an event going on so the hotel had a lot of activities to manage. The front desk and help were awesome! Great guys managing the luggage in and out. However housekeeping was slow or non-existent with requests. It didn't ruin the stay though, merely a heads up for others.

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4.5 star rating
Friendly Staff
March 31, 2014

Great front desk staff, friendly and helpful

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4.5 star rating
Probably nicest place to stay in sun peaks.
March 29, 2014

Clean rooms, good service. Breakfast was just ok. Ill be back

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4.5 star rating
Sunpeaks luxury
March 28, 2014

The mixture of ideal location, friendly staff, and lovely spacious rooms made for an excellent visit!

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4.5 star rating
Great
March 27, 2014

Loved the hotel . Wonderful food at the restaurant.

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4.5 star rating
Great Hotel for ski in/ski out
March 23, 2014

Excellent location, spacious rooms, very clean, pleasant staff

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4.5 star rating
Nice hotel with friendly staff and a nice pool
March 23, 2014

Hotel was great, excellent service and a beautiful pool and hot tub slope side. Beds were a little too soft for my liking.

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4.5 star rating
To expensive for what u get
March 23, 2014

Very expensive rooms. Very small beds. Stains on the carpets, hair all over the bathroom. Would not recommend this place to anyone. The night club was so loud you could here it in the hotel room.

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4.5 star rating
September 13, 2013

I keep getting in the habit of leaving my phone charger behind. In rental cars, hotel rooms and lord knows where else. I stayed at the Delta on numerous occasions and this last trip brought me to a work conference for 3 days.
The hotel is set in beautiful Sun Peaks and the name definitely does justice, especially in the mornings when the sun rises over the mountain. Staff is friendly, except... more

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4.5 star rating
July 04, 2013

You cannot get a better location in Sun Peaks! Overall love the hotel service, staff is always friendly. We try to stay in the Residences, if we can. They are one bedroom suites with a full kitchen. Perfect for families! I'm only giving a 4 star however, because there is always something small that is missing. For example this last time, there wasn't a dish cloth in the kitchen. I called... more

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4.5 star rating
Delta Sun Peaks Resort
February 22, 2013

Would recommend this hotel. Its very modern with good facilities although we went in July it is a fair way from the main road but a good alternative to Kamloops.

Brought to you by skoosh

4.5 star rating
December 08, 2012

We went up with some friends on a Groupon "pre-season" special for a quick ski trip. It was late November and there was enough snow to ski but patchy in some spots. A good value and I'd recommend it. The hotel is right at the base of the ski hill and once you park, you'll not need your car again. Check-in was easy without any surprises. Parking was included. The room was great with plenty of... more

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4.5 star rating
January 15, 2012

I love it up here! Then again we are owners in the residences!! The suites are beautifully finished and I get to bring up my little yorkie! The beds are fantastic and the pool and spa areas are clean, well maintained and looks out at the ski hills. Room service each day is optional as part of their 'green' effort to reduce water usage and they'll credit you $10 per day towards any food service... more

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4.5 star rating
January 15, 2011

Well, after a first visit that got off on the wrong foot at this hotel, my husband and I are returning this coming weekend. Why? Because the sales manager and valet made a so-so visit a great one. You see, you can turn things around - IF you care about customers enough. All I can say as a great honest effort was made to keep us happy and get us to come back and visit. And that's a heck of a lot... more

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4.5 star rating
January 13, 2011

What a great location and facility

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Business Description from the Web
English
March 15, 2019

Your mountain resort experience just elevated to new heights! Sun Peaks Grand Hotel & Conference Centre is the only complete hotel experience in Sun Peaks Resort. Offering everything from on-site dining, a full conference centre, and a heated outdoor pool with mountain views, to massage therapy services and stunning new guest rooms, Sun Peaks Grand Hotel & Conference Centre is the property to... more

Brought to you by skoosh

May 08, 2015

Want ski in/out access to THREE separate mountains? Sun Peaks Grand offers a luxurious setting in an intimate European styled alpine village.

Brought to you by facebook

July 04, 2014

Property Location
With a stay at Sun Peaks Grand Hotel & Conference Centre in Sun Peaks, you'll be near ski lifts and
minutes from Sun Peaks Golf Course, and close to Sun Peaks Resort. This 4-star resort is within the
region of Niskonlith Lake Provincial Park and Adams Lake Recreation Conference Centre.

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators... more

Brought to you by ian.com

June 26, 2013

Location
The ski resort is approximately 45 minutes to the north of Kamloops amidst a ski and cross country ski area, and is easily reached from Vancouver, Seattle, Spokane, Kelowna, Banff, Jasper, Calgary and Edmonton. The immediate vicinity includes a selection of shops, restaurants and bars.
Facilities
Built in 2002, this large, full service hotel comprises 220 rooms and is to be found at... more

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