Come on it's not that bad

Sure it's a small store by todays standards. Their selection is not that bad. They have things that home depot does not. They are not a repair shop so why would they fix your jammed circular saw blade( re...other reviewers comment).People tend to get hurt when they are not doing their regular work. Home depot might answer the phone but their people are pretty much the same. As a comercial... more

Poor service

I agree with the last comment. The service in this store is awful. Answering phone calls seems to be down on their list of priorities. So many times I have asked someone for help or advice, but the assistant just shrugs his shoulders and walks away. When you do find someone who tries to be helpful, chances are he doesn't know how to help. I wanted to buy a new blade for my circular saw, but the... more

Terrible management!

terrible management says it all about this store!

We had to fix up my mother-in-law's house for sale and the paint was chipped and tired. Rona were very helpful with our color matching problems; selling us litres to try. Eventually we got an acceptable paint.

I bought lumber from Rona to build my fence and fix my patio steps. The sales people were helpful in pointing out where the treated lumber was and showing me what coated screws were best for the job. I will definitely go back next year to buy the lumber to replace my entire balcony.

It was a dark and stormy night and my kitchen was in horror shows. I went to Rona for help and the service was very nice. They helped me design my kitchen and I was happy. But alas I got no free 5$ gift card.

Rona had everything we required and they have extremely knowledgeable staff. We ordered light fixtures and they called us when they came in. Excellent service.