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2.5 stars 108 reviews

Robsonstrasse Hotel & Suites

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1394 Robson St
Vancouver, BC  V6E 1C5

(604) 687-1674

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What the community has to say about Robsonstrasse Hotel & Suites

Information from the business
English
March 21, 2014

Specialties

Extended Suite Stays ,Employee Relocation's Corporate .Family Suites ,Relocation's,Insurance Relocation, Monthly Apartment Suite rentals
Short term rentals, weekly specials
Daily room rentals, Weekly Suites, and Family Suites up to 7 persons

Brought to you by yelp

April 26, 2013

Tourism BC Canada Select discount hotel in downtown vancouver robson st. Business,corporate,employee,families,relocation,extended stays apartments

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Other Reviews from the web
English
2.5 star rating
Great location in Vancouver
September 24, 2015

I was in Vancouver for a concert at BC Place. This hotel is relatively close to the Stadium and surrounded by a number of good restaurants. The staff was very accommodating. The room was clean and spacious.

Brought to you by expedia

2.5 star rating
Avoid if possible
August 20, 2015

First of all, this hotel is not on par with those charging a similar fee. The manager was very friendly, we found out after being assigned to a dirty room... TWICE. The "clean" room was bairly passable. We were sent two blocks away to find parking. There were extra fees on top of the outrageous charge to begin with. Just a mess all round. Do yourself a favor and look elsewhere.

Brought to you by expedia

2.5 star rating
Close to ship
August 11, 2015

Okay for a 1 night stay. Restaurants close by. Older place needs updating . Room clean. Staff very nice.

Brought to you by expedia

2.5 star rating
Not what was shown on Expedia
August 10, 2015

This hotel was in the midst of renovations for the last "x" number of years. There was no parking-which is a major concern in downtown Vancouver. There were no vending machines, ice machines or restaurants in the building. The lumps on the floor made travel with luggage difficult and the persistent smell of marijuana from a few of the rooms was not acceptable to anyone with allergies. The... more

Brought to you by expedia

2.5 star rating
August 10, 2015

This hotel had not been updated since the 80's. The garage and lobby were a mess and smelled terrible. As did the elevator. The desk told us that there was construction going on within the hotel, but we stayed there 4 days and never saw 1 contractor. Even though there were 4 of us, housekeeping consistently gave us only 3 towels. We were given one coffee pack daily, there was a charge for... more

Brought to you by expedia

2.5 star rating
July 25, 2015

Lower three, but not really a two because I would consider staying here again. This place strikes me as similar to The Empire Landmark next store to it, but although the rating is the same there are some differences.

The Robsonstrasse is actually very...different, from most places I've stayed, because it's not "neutral" like the typical hotel. By this I mean there is a definite point of view... more

Brought to you by yelp

2.5 star rating
Nice, clean room at a good price
July 03, 2015

We had a nice stay at the Robsonstrasse Hotel. The employees were very friendly and the manager seemed particularly motivated to provide a positive experience. The room and the bathroom were clean and well maintained. The bed and the pillows were good. Our only complaint was with the air conditioner which we needed to use since we were visiting Vancouver during record-breaking heat. The air... more

Brought to you by expedia

2.5 star rating
Good area, the TV should have close captain CC
June 21, 2015

Very nice area The TV should have close caption for the deaf Thank you

Brought to you by expedia

2.5 star rating
Excelente ubicacion a muy buen precio
June 19, 2015

Muy bien

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2.5 star rating
Costome onomico, excelente ubicacion
June 18, 2015

Muy bien, muchas noches a un precio accesible en la mejor calle de Vancouver

Brought to you by expedia

2.5 star rating
Decent but nothing to rave about
June 17, 2015

Room was ready for us at checkin at noon. Close to water front, clean and walking distance to BC Place but other than that not too exciting. Overpriced for what we got. Manager was very friendly and accommodating however.

Brought to you by expedia

2.5 star rating
A rip off
June 13, 2015

The services of the hotel are unacceptable vis-a-vis the cost of the room I paid. The hotel manager has a shirt dirty and with holes, the personnel is not qualified enough. There are not stairs accessible to the public, what happens in case of fire. I leave out other problems for brevity.

Brought to you by expedia

2.5 star rating
June 06, 2015

Racist as frak, disgusting. This place should be closed up, torn down and have the earth salted. Shame on you.

Brought to you by yelp

2.5 star rating
Nice enough
May 30, 2015

The Robsonstrasse is a small hotel right in the heart of things in Vancouver, but with the lower rates of a hotel further away. It would have been good to know that they are in the midst of a renovation, but overall that wasn't a major inconvenience. The big issue was the lack of a stable, strong, WiFi connection. Today's hotel guests expect to be able to work, browse, watch movies, etc., in... more

Brought to you by expedia

2.5 star rating
Don't stay here
May 08, 2015

Awful

Brought to you by expedia

2.5 star rating
Ok experience
February 11, 2015

The staff is friendly, the facility is old and need upgrading or reduce their rate to match its condition. Still an effort from staff to keep it clean and mantain shows out. That was good. The hotel is well located in Robson street. In general it was an ok experience.

Brought to you by expedia

2.5 star rating
It's OK
December 04, 2014

Needed a room in Vancouver on Grey Cup weekend and could only find this one.

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2.5 star rating
dated and dirty
September 14, 2014

Duct tape on the box spring, dusty worn and dated furniture, old frayed carpet, musty smell.

Brought to you by expedia

2.5 star rating
September 14, 2014

Staff was amazing and super helpful and nice. Gave us tips on where to go and was extremely helpful.

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2.5 star rating
It was a dissonance experience
September 13, 2014

This place was expensive and noisy , to be honest , I was practically kept all night due to noice outside of the building... The beds were not that comfortable, and there wasn't even proper hand soap for you to wash your hands . It's good point though , it's staff were really friendly and praticlally treats you like a family . However , other than it's location wise , I would not reccomend... more

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2.5 star rating
Mixed but good
September 08, 2014

Hotel obviously undergoing improvements so in a mess but our room was perfect and the service was exceptional and very friendly. Location couldn't have been better

Brought to you by expedia

2.5 star rating
Not the nicest hotel around, but well located.
August 25, 2014

Hotel is a bit expensive for what you actually get, except for the fact that it is well located. The staff was friendly though. I had to have my card re-magnetized daily, and the internet was at best intermittent, preventing me from doing any kind of important online work. It was obvious that no one had vacuumed behind the washroom door for months.Location is really the strong suite here. Lots... more

Brought to you by expedia

2.5 star rating
nice but expensive
August 25, 2014

It was nice but it was not nice enough for what i paid.

Brought to you by expedia

2.5 star rating
A couple of negatives
August 14, 2014

The "free" Wi-Fi" never did connect for me over the 2 night stay. They admitted at the front desk that it was spotty, but what a waste of time and what false advertising. The room was VERY expensive to not have a connection.

Brought to you by expedia

2.5 star rating
Not impressed; won't stay there again
August 13, 2014

The queen room was spacious but that was the only good thing about it. Room was very dated; looked to be from the mid-90s, had a kitchenette with sink & microwave & coffeemaker, but no stove, dishes or utensils. Bathroom had no bath towels, just 2 medium towels & 2 hand towels. Lobby was clean enough, but when the door... more

Brought to you by tripadvisor

2.5 star rating
Needs improvement, but great location
August 13, 2014

We stayed at this location due to last minute plans. We live 30-40 mins away but due to very popular city events we stayed overnight & paid a hefty price. Very outdated hotel. The staff were very kind, allowed us to have a late checkout for the amount we paid. Still paid parking. The location is great: walking distance to... more

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2.5 star rating
July long weekend with no reservation
July 08, 2014

Arrived in Vancouver with no reservation, used expedia to book online as hotels were full. Wanted to be on Robson and this hotel showed up. Staff was friendly and helpful. Location was one block to ocean and shopping right on Robson Street. Walking distance to restaurants and nitelife which was great $$$ but to be expected for a soldout weekend.

Brought to you by expedia

2.5 star rating
why its better to sleep on the street and save $$$
July 01, 2014

very cheap and poor for the sum i paid also for those with CPAP machines prepare for one electric output in the washroom so bring an extention cord with you ...dont have one ? dont worry the hotel will help , they will bring their very own cable for you ...ohhh what a convenience eh?!

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2.5 star rating
ロブソン通り沿いのホテル
June 29, 2014

部屋は十分に広くゆったり時を過ごすことができた。フロントスタッフは気さくで、近くの名所の案内も充実していた。

Brought to you by expedia

2.5 star rating
June 24, 2014

The place was a dump. Only thing it had going was the location at the end of Robson.

Brought to you by expedia

2.5 star rating
Not a bad hotel close to everything downtown.
June 02, 2014

Park your vehicle in the secure garage and walk everywhere from there. Great location. On my visit the elevator was down otherwise would have given a higher rating.

Brought to you by expedia

2.5 star rating
Took advantage of having the only available hotel room
May 05, 2014

I left booking a hotel too late and ended up finding this one on Booking.com. Apparently a marathon had taken all the available rooms for the weekend. We already had our plane tickets so I had no choice but to book a room here for 4 nights at $328.00. It was, at best, a $100 room. The cleaning lady kept... more

Brought to you by tripadvisor

2.5 star rating
An old but fairly maintained hotel
May 05, 2014

The manager was a delightful host! He was enthusiastic about things to do around the city and how to do them at a bargain

Brought to you by expedia

2.5 star rating
Needs a professional's touch
May 04, 2014

Stayed two nights for our 38th anniversary. Pros: Location, quiet room, friendly staff. Cons: Dried urine on base of toilet (still there on day two, which really grossed out my wife).We were "upgraded" from the king bedroom we booked to a room with two double beds--this was not an upgrade for us. The mattresses were okay, but covered with plastic... more

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2.5 star rating
Price does not match the qaulity
April 28, 2014

Price does not match the qaulity

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2.5 star rating
Don't stay here
April 14, 2014

Going through construction. Mess everywhere. Room was not cleaned properly. Beds were uncomfortable and had a plastic cover on the mattress.

Brought to you by expedia

2.5 star rating
Staff is not good
April 07, 2014

I left hotel within 15 mins bcz rooms smell very bad nd when i talk to manager he said.ucan leave the hotel if u don want to stay but dont complaint

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2.5 star rating
Nice location
March 31, 2014

It's old place to stay and also there's better hotel and best price

Brought to you by expedia

2.5 star rating
Enjoyable
March 14, 2014

I enjoyed my stay this hotel because the receptionist and hotel manager were so very pleasant, helpful and friendly. It did not seem like the typical cold sterile unfriendly type of hotel. The room was clean, roomy and the bed was comfortable.

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2.5 star rating
Great value in trendy part of Vancouver
November 29, 2013

Nicely updated interior; this hotel is in the trendy Robson Street district and within easy walking distance of the downtown business core.

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2.5 star rating
Made a holiday of a life time into a nightmare
October 19, 2013

Worst hotel , management and staff I have ever experienced . Also vastly over priced there are much better hotels in Vancouver do not stay here worst decision we have ever made.
One of the staff practically stalked us for most of our time at the hotel calling us in our room as soon as she found out we had... more

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2.5 star rating
August 24, 2013

Location good. Hotel pricey for what was provided. Reception area small and unattractive. Hall carpet dirty. Elevator dirty, small and slow. Several area in parking garage filled with junk. Hotel staff friendly and helpful.

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2.5 star rating
August 18, 2013

We were not at all happy with this hotel. It may have been a fluke, but we paid $375 for a room that was not clean and the beds were like cardboard. In addition, we couldn't even park our car in the garage as there was no room. Fortunately, the we found a much better room at the Westin the next night for half the price.

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2.5 star rating
Not a bad place
August 17, 2013

This place is near the Vancouver downtown so many attractions are nearby. Hotel is a bit run down but is clean

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2.5 star rating
disgusting
August 17, 2013

Nasty nasty hotel very dirty.pigeon c@!p everywhere very outdated. Uncomfortable rooms.not even a 2 star but they claim 3 and half star. Disgusting staff are also very rude. They try and clean pigeon c@!p by putting paper over top.We advised management and they played all dumb.

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2.5 star rating
Great place to stay
August 12, 2013

The front desk was very friendly and helpful. The rooms were clean and the beds very comfortable. We enjoyed our stay right on the always fascinating Robson Street. Can't wait to visit again.

Brought to you by expedia

2.5 star rating
Nice little place
August 04, 2013

The stay was good. The people there are very helpful and want to make your stay as enjoyable as possible. The hotel is located right on Robson Street close to a lot of things.

Brought to you by expedia

2.5 star rating
A complete dump
July 26, 2013

Reception was nice upon checking in but from that point forward they were never accommodating Everything is dirty and needs upgrading. Over priced. I'd stay in my car next time if I could not find any other hotel!

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2.5 star rating
What a disappointment for all the money I paid
July 21, 2013

We stayed for four days in this place. To begin with the hotel is not well maintained with a lot of ripping of the edges of walls and the elevator, unclean and unsightly washroom walls. The elevator literally stinks! The first night, the bed sheets were unclean! We were told the house keepers will come every other day, which was really offensive to us, but after a hot conversation, they were... more

Brought to you by expedia

2.5 star rating
not worth the money
July 13, 2013

The AC broke, I called the front desk they said they would fix it, but didn't. The TV also did not work, and the hotel had no room service, and the beds were very uncomfortable. Also, this hotel was far to expensive for how c@!%!y it was.

Brought to you by expedia

2.5 star rating
A Dump on Robson
July 08, 2013

This hotel is literally falling apart. All common areas are in need of some major repairs. The carpets in the rooms and hallways are filthy. The bed sheets appeared to be clean. Upon checking in we were upgraded to a suite from the regular king room, although we did not need the additional space. We were informed that they had parking for us, the last spot available so we parked there only to... more

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2.5 star rating
Zu hoher Preis für die Ausstattung
July 02, 2013

Das kostenlose Frühstück gab es nicht. Zimmer und Lage des Hotels nicht schlecht. Für gleichen Preis gibt es bessere Hotels im Innenstadtbereich!

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2.5 star rating
Barely OK
July 01, 2013

Reserved a king room for the T Swift concert, when we arrived I was told we had been "upgraded" to a room with a bed and a sleeper sofa. When we got to the room there was a queen bed and a sleeper sofa, but no bedding for it. manangement Di provide a rollaway type bed so it worked out okay. The room was clean but the hotel itsel is quite dated. The stairwell near the alley entrance reeked of... more

Brought to you by expedia

2.5 star rating
Robsonstrasse on Robson
June 30, 2013

the staff were extremely friendly and the location was great.

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2.5 star rating
Close to attractions
June 25, 2013

The staff was very attentive and helpful in providing directions to the places we wanted to visit.

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2.5 star rating
Safe and effective
June 13, 2013

Not a bad place, not super cheap, but hey, this is vancouver.

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2.5 star rating
i don't suggest the hotel
June 13, 2013

The location is good, but except this, nothing worth de price. When we come, we were told that something wrong with the kitchen, so the breakfast was canceled. Although they updated our room with a kitchen, it was only a microwave and fridge, for our Chinese visitors, it goes nothing. Besides, the wifi is constantly unconnected, therefore, we can't use it most of the time. And they promised to... more

Brought to you by expedia

2.5 star rating
An Old Jaded Property - Not for Business travelers
June 05, 2013

I was actually shocked that this property was quite old and jaded. Since it only offers suites, it is targeted towards families (esp with young children). It lacked the amenities for the business travelers. The internet was not fast enough and it is located about 15 mins walk from the nearest Skytrain station. They mention themselves as 3 star but they are definitely not in that league. The... more

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2.5 star rating
Did the job
June 05, 2013

Wife stayed there while attending a convention. It was an adequate place to sleep and with I. Walking distance to the convention. More affordable the the host hotel. It could use a little updating but the staff were very good to deal with.

Brought to you by expedia

2.5 star rating
Nice
June 04, 2013

Very tidy, very quiet for being right on Robson st. Staff were all very pleasent and accomidating. I'd go back if I found myself in the area and in need of a place to stay. If you have credit cards or debit cards with a chip you may have to pay in cash... so had to pay the damage deposit in cash, but that was the only negative. Close to bus access which was really nice also!

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2.5 star rating
No recommendation here!
June 03, 2013

Stayed two nights waiting for Alaska cruise. Beds were clean and comfortable. Close to restaurants and sights. Some things I found disappointing there was no HD TV. When we checked in there was only one set of towels for 6 people. Also when I turned on water it came out rusty. No chairs or sofa in main room, had to sit on bed.

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2.5 star rating
Accommodating, Peaceful and Friendly
May 30, 2013

I stayed in Robsonstrasse for a week at the beginning of May 2013 while I was visiting my cousins. The room I got was spacious, the bed was very comfortable (I think it could fit 2 more people), so I slept like a baby. The management and front desk clerk helped me to pick the greatest attractions in Vancouver, I... more

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2.5 star rating
Robsonstrasse Hotel Delivers
April 23, 2013

We couldn't have picked a better location in Vancouver BC, if we tried! Located on Robson Street, it is in the center of everything. Within walking distance to a grocery store (Safeway), Restaurants of many different cultures, shopping (high end and discount), the waterfront, the 2010 Olympic torch and the must-see Stanley Park. I could go on and on... However,... more

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2.5 star rating
Affordable Price, Great Location
April 13, 2013

I was travelling to Vancouver for medical reasons. The location allows you to shop on Robson street, walk to the waterfront and Stanley Park. There is a drug store nearby, along with good restaruants, Whole Foods Market for groceries and public transportation. The room I stayed in had one kind bed and was large compared to other hotels I have... more

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2.5 star rating
A reliable place to stay in a great location
March 16, 2013

This is a perfect location in Vancouver. The staff and management were courteous, helpful and bent over backwards to make our stay pleasant. The room and hotel were well kept and very clean.
These factors far outweighed the lack of "frills" in our room. It would have been nice to have basics in the kitchen, an extra blanket, kleenex, an... more

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2.5 star rating
Feels Good
October 20, 2012

In May my immediate family (5) gathered in Vancouver to wish my son "Bon Voyage". He was going to Japan to live and work. We booked the family suite and all stayed in the same set of rooms. It was great. It had a kitchen facility so we could eat and visit in the room. Karim, the manager, and his... more

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2.5 star rating
Great place for 2 week stay
August 23, 2012

I stayed here with a friend for the 2 weeks that I was in Vancouver, and was very happy with it. The staff was always friendly and answered the few questions that I had about laundry, etc. The rooms were clean, and I really have no complaints at all. Well, it is noisy if your room is on the Robson... more

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2.5 star rating
July 26, 2012

Quality Poor to fair

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2.5 star rating
July 18, 2012

Nasty, nasty, nasty place. My friends and I were trying to be thrifty so we could enjoy everything Vancouver had to offer, so we decided to stay here. Great location but it was a dump with rude, nosy staff. I don't know about you, but I want to left alone when I come to a hotel unless I ask for your opinion or help. I don't pay money for people to hassle me. I get that in my own city for free.
... more

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2.5 star rating
Great value and location
July 08, 2012

I was very pleased with the location of the hotel. It made it easy to walk to Stanley Park and the waterfront and was minutes away from many restaurants, liquor stores, grocery stores and other shopping areas. They had underground monitored parking for only $15/day and it was easy to get from the hotel to the Sea-to-Sky highway. The price... more

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2.5 star rating
Management is Horrible
November 29, 2011

Booked this hotel for my daughter and some friends and they ran into several issues. The hotel was ok, but left a lot to be desired. They were given conflicting information, depending on whom they spoke to at the front desk. Since August 2011, I have been trying to get a refund cheque from the manager Karim. He keeps on... more

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2.5 star rating
Do not stay here
October 18, 2011

This place is like Faulty Towers! Avoid at all costs! During our stay somebody working at the hotel took quiet a few transactions from our debit account, despite paying for our stay in cash. When we confronted the manager he blamed the new girls on the front desk, mind you the girls on the desk were the only good thing... more

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2.5 star rating
Stay Away
October 05, 2011

I had stayed here some years back and so, as a last minute booking, it seemed an ok idea. This despite the room charge was an obvious opportunity grab on a long weekend and about 4 times the lowest normal rate.
The staff is clingy and not to bright.
The room so basic it’s ridiculous. The beds hard as a... more

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2.5 star rating
Like An Old Friend
August 09, 2011

As I write this review, I realize that I have stayed at the Robsonstrasse--infrequently--for more than ten years. Over all that time, I have never been disappointed.
"Dolly" and Ashif are a constant, hospitable presence, always seeking to maximize the comfort of their guests.
On this visit, a glitch in the online reservation system--combined with the inexperience of a front... more

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2.5 star rating
Good value
July 26, 2011

We stayed 3 nights and were glad we did. Staff were extremely helpful and nice.The manager was a real gentleman and nothing was too much trouble. Room was clean and comfortable if a little in need of renovation. In window AC was a bit noisy but it kept the room nice and cool for sleeping. Just what I would expect... more

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2.5 star rating
Do not book at Robsonstrasse Hotel & Suites (Vancouver
June 13, 2011

I booked a room, two months in advance, at Robsonstrasse Hotel & Suites (using the reservation tool on their website) ... 7 days before my arrival, their system has cancelled my reservation !!!
They argued that I had made a mistake with my credit card number. Even if true, how could I know ?... I received a confirmation from them... more

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2.5 star rating
April 26, 2011

Overall Excellent

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2.5 star rating
Great location nice hotel, let down by a few things
February 19, 2011

The hotel is in a good location, however all the places on Robson street seem to close fairly early. The hotel were particular with what you cooked which was explained to us when we moved in, however we werent aware how particular the management would be. The cooker in the room didnt have an extractor fan and therefore anything being... more

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2.5 star rating
Now a Permanent Fixture Here
December 15, 2010

I have become a permanent fixture for this hotel and, though, I do not get to come out this way very often I always choose to stay at the Robsonstrasse. They have been nothing but amazing to me; the manager and all of the staff. I would not stay in any other hotel now that I've come to know the... more

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2.5 star rating
The most terrible hotel I ever been
December 02, 2010

The room is cold even when you maximize the heater and the room service is so irregular and irresponsible!
The gym equipment are half broken!
The laundry is too expensive, $4 for washing and $4 for drying!
The hotel manager is an impolite person, so don't get shocked if you find him talking to you rudely (he is absolutely uncultured!).... more

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2.5 star rating
I will NEVER be disappointed here
September 02, 2010

As usual the Robsonstrasse and it's happy staff never disappoint me. My sister and I decided to travel out to the wonderfully green city of Vancouver once again and as is the norm for me now we stayed at the Robsonstrasse. We were greeted with warm smiles from the ever helpful staff who upgraded us to a larger suit (for... more

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2.5 star rating
Do not ever stay here
August 19, 2010

Possibly the worst hotel in terms of value that I have ever been to. The lobby hadn't been vacuumed in well over a week, there were piles junk everywhere (I have the pictures to prove it) and our two room suite only had one window unit air conditioner. I had to sleep on the floor in the room with the... more

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2.5 star rating
LOVE Robsonstrasse
August 15, 2010

The Robsonstrasse exceeded my expectations, providing a spacious room, comfortable bed, VERY clean hotel, and excellent location. If you're looking for a boutique-type hotel (and are okay with sacrificing large resort-type amenities), this is probably Vancouver's best option.
The staff is very friendly, and they operate with the goal of obtaining guest loyalty. After returning home, I had a... more

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2.5 star rating
Do not waste your time here
August 09, 2010

Hotel cancelled our large group reservation despite having written confirmation. We had sent emails and phoned to verify that everything would be great with our reservations which were made months ahead of time, but when we arrived our reservations had been cancelled. No explanation was offered and staff were completely ignorant. The Hotel manager and booking agents in particular do... more

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2.5 star rating
The service is very good
July 03, 2010

As a foreign traveler there, I was impressed they patiently helped me with many problems.

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2.5 star rating
Clean and affordable
July 03, 2010

I always stay at the Robsonstrasse when I'm in Vancouver. It is clean and affordable. They have upgraded me a few times, at no extra charge, because I am a regular customer. It is right on Robson Street, so the location is great. Taxi service is easy to find also. Parking is in a secure place and is watched by... more

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2.5 star rating
Weekend in Vancouver
July 03, 2010

We loved our stay, my husband and I had come to Vancouver to do a workshop at the wellness show. Friends of ours had told us about this hotel, but we had no idea what it would be like, we just knew it was close to downtown. When we arrived we were welcomed warmly, there was free, secure parking for... more

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2.5 star rating
April 26, 2010

Overall Poor to fair

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2.5 star rating
Great place to stay
April 18, 2010

I thought it is a nice hotel. It was a good stay and I would stay again.
The Staff are helpful and the service good.
The room was very nice and the beds comfortable.

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2.5 star rating
excellent choice in the heart of Vancouver
March 23, 2010

Excellent location; friendly staff; good housekeeping and good value, and also secure.
We enjoyed walking around in Robson street commercial area. If you are taking a cruise this is a great option also because it is just a few minutes away from the ports

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2.5 star rating
Not good value
March 10, 2010

Planning a return trip to Vancouver this year bought back some unpleasant memories of the last time I was there and staying at the Robsonstrasse. We arrived with reservations for two adults and three children (10, 13 and 16), and when they saw the children we were told that two were over twelve and not children, so the price would... more

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2.5 star rating
Loved it
March 01, 2010

We stayed there and had a great time, loved the staff!

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2.5 star rating
Very nice hotel
February 27, 2010

Nice hotel with nice,clean and comfortable rooms.Really good location.Excellent management.

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2.5 star rating
Do not book 2010 olympics also
December 17, 2009

The exact same thing happened to me as UnhappyOlympicGuest .
You cannot speak with a live person regarding your problem and they even stopped replying to my emails. I had to contact the credit card company to get the money back.
It took 1 1/2 months to recover this. Not only this, it only left me a few months to... more

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2.5 star rating
Do not book - 2010 Olympics
October 28, 2009

Like the last reviewer, I had my reservation for the 2010 Olympics canceled by the hotel several weeks ago. I had booked my stay back in Dec 2008 and they had already charged my credit card the full amount. They claimed that the online booking system we were using experienced a computer glitch that had canceled the reservation. However, during... more

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2.5 star rating
2010 Olympics Travelers - Do Not Book This Hotel
October 24, 2009

After having booked a hotel room over one year in advance for the 2010 Winter Olympic Games, the Robsonstrasse Hotel canceled my reservations, leaving me only a couple of months to find other accommodations. (I still have not found lodging for the Olympic Games.) They indicated that I had canceled the reservation, when in fact I did not. They did... more

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2.5 star rating
Amazing as always
October 08, 2009

I'm repeat business with this hotel and as always I was treated wonderfully and even given a free upgrade to a larger room for the booking price ($84 + tax) of a standard guest room.
I'm always well taken care of while staying at the Robsonstrasse. The staff are always friendly and curteous. They do their hardest to make all... more

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2.5 star rating
Fun place? yes! clean? not so
July 19, 2009

great people and an excellent location
though the blood stains on the sheets were a little gross

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2.5 star rating
Great value
May 31, 2009

great location, big rooms,good price

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2.5 star rating
Olympic visitors and others beware - questionable business practices
October 28, 2008

Those looking for Olympic accommodations BEWARE. Read reviews below and also call the Better Business Bureau at [-] to review reports on this Hotel. Also contact [-] as they are reviewing this hotel. Tourism BC will not allow hotels who conduct themselves in such a manner to state that they are an “approved accommodation.” The owner of this hotel has... more

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October 21, 2008

“If you're only there to sleep, it's just great, with a perfect location on Robson. The bed was comfortable, the room was clean and the staff was friendly, though not very professional, one employee was muttering obscenities at his computer. The free garage parking was very convenient-they even let us keep our car there for a few hours after we'd already checked out. We had a wonderful time in... more

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2.5 star rating
I recommend this hotel
October 11, 2008

I booked by phoning the Hotel. Although the reservation clerk seems preoccupied and placed me on HOLD I eventually booked the room and gave him my credit card number. I did ask him about the parking and he told me how I could get access to the gated secure parking that the hotel has prior to checking in. This was... more

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2.5 star rating
Beware! Very sketchy
September 26, 2008

I found the Robsonstrasse hotel on the BC tourist guide and was impressed with the affordable rates and the 3.5 star rating. I contacted the Robsonstrasse directly to book 2 nights stay. The first signs of questionable business practices were: no email confirmation for the reservation and was told that the reservation would be cancelled if I arrived later than... more

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2.5 star rating
We loved the Robsonstrasse
August 27, 2008

My little lady and I were in town from Bangkok in early August 2008 and were extremely delighted with the service and comfort of the Robsonstrasse hotel. The beds were the most comfortable we had slept in on our entire trip and the location was incredible. For an inexpensive, clean, safe and friendly hotel, check in to the Robsonstrasse! We'll... more

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2.5 star rating
I will not stay there again
August 11, 2008

The hotel is very centrally located and close to most Vancouver attractions. The room was clean and provided basic comfort but no frills. These are the only good things about this hotel.
We experienced many irritants:
-no glasses, mugs or ice buckets (we were told that they were not provided since guests kept stealing them, which raised questions about the... more

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2.5 star rating
Good location
August 10, 2008

I booked a room here after realizing that every other hotel under $250 was fully booked for the long weekend, so I wasn't expecting that much. The room's decor was certainly not chic, but it was clean and spacious and the beds were comfy The staff was really nice, and the free parking was a plus. The location is great... more

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2.5 star rating
Horrible service
August 08, 2008

My stay at the Robsonstrasse was horrible. I went into the hotel a few days before my stay to make sure that my reservation was all in place. The fellow at the front desk was not able to find my reservation. The hotel manager left and came back with a copy of my booking, saying that it was all good.... more

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April 05, 2008

“Clean, comfortable, accessible to all major attractions. The front of building is going through a major renovation, but the rooms are excellent. We had a great time enjoying our holiday while at the hotel. The staff was helpful and courteous. Great value for the location, rooms and facilities.”

Brought to you by mytravelguide

2.5 star rating
Loved it
October 16, 2007

I stayed at this property. The room that my wife and I stayed was great. The room was very clean, in my opinion, and I have stayed at many hotels that did not reach this level of cleanliness . While the Lobby and the building need work, and the hotel did explain the reasons for the delay. The value,( being... more

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2.5 star rating
They made the enty way ...
June 16, 2007

They made the enty way (very small lobby) look ok. Asked to see the rooms before we stayed -took us up to the 3rd floor -it stunk immediately like a bad sani-can. There even was a mattress resting against the wall outside on of the rooms. Dark and dingy!

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August 10, 2005

“When I called to reserve a 9th room a month before my wedding, was told they couldn't find my family's reservation. It then took 4 days to confirm, as they ignored calls b/c the "reservation manager is out with a pile of faxes on his desk". They offered to rebook at a 20% increase in the price.”

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Business Description from the Web
English
October 29, 2018

Property Desc: Property Location A stay at Robsonstrasse Hotel and Suites places you in the heart of Vancouver, minutes from Roedde House Museum and close to Stanley Park. This hotel is within close proximity of Christ Church Cathedral and Robson Square. Rooms Make yourself at home in one of the 48 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your... more

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May 24, 2016

Robsonstrasse Hotel and Suites Hotel is located close to many of Vancouver's attractions, like Stanley Park and GM Place. This property offers access for travelers with disabilities. An additional description has been posted by the hotel titled "Located In The Heart Of Downtown Robson Street."

Brought to you by metroguide

September 23, 2014

A stay at Robsonstrasse Hotel and Suites places you in the heart of Vancouver, minutes from Roedde House Museum and close to Stanley Park. This hotel is within close proximity of Christ Church Cathedral and Robson Square. Make yourself at home in one of the 48 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your room comes with a Select Comfort bed.... more

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September 29, 2013

Located in downtown Vancouver, this hotel is less than 10 minutes from the Vancouver Playhouse‎ and BC Place Stadium. It offers an on-site gym and free Wi-Fi in guest rooms.

All accommodations at Robsonstrasse Hotel and Suites are equipped with a refrigerator, microwave, and cable TV. A work desk and coffee maker are also provided.

The front desk is open 24 hours a day and laundry facilities... more

Brought to you by booking

March 29, 2013

Located in the citys most cosmopolitan area on fashionable Robson Street- within walking distance to the convention centre, financial center, entertainment, and various attractions. The Robonstrasse Suites provides the vacationing family or the business traveler with clean and comfortable accommodations. Our executive guestrooms, deluxe studio, and spacious suites all offer high speed 2.5 mbps... more

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February 22, 2013

Located In The Citys Most Cosmopolitan Area On FashionableRobson Street Within Walking Distance To ConventionCentre Financial Centre Entertainment And VariousAttractions. The Robsonstrasse Hotel Provides TheVacationing Family Or The Business Traveler With CleanAnd Comfortable Accommodations. Our Executive Guestrooms Deluxe Studio And Spacious Suites All Offer High Speed2.5 Mbps Internet Access... more

Brought to you by gusto

October 09, 2010

Located in the city's most cosmopolitan area on fashionable Robson Street, within walking distance to convention center, financial center, entertainment, and various attractions. The Robsonstrasse Suites provides the vacationing family or the business traveler with clean and comfortable accommodations. The executive guestrooms, deluxe studio, and spacious suites all offer high speed 2.5 mbps... more

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Tips About This Business
English
October 09, 2010

Many dining options nearby

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